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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I really can't really review the product because I have not received my replacement yet but so far the service has been good as they sent me emails to inform me of the progress of my delivery.
We'd love to check the status of the replacement order, Tina. Can you please send us a message via this link http://m.me/shapermint with your order details? Thanks!
I have purchased several items from Shapermint and have had to make one exchange. Always easy to work with.
First I purchased an XL body shaper with fits really tight. So tight it's a battle to get it on. So I went up two sizes and I couldn't be happier. Everything fits in all the right places.
Ordering was quick and easy.
Bra is very comfortable.
The only thing i wish... More color options. I only had the option of beige, black, or white.
We heard your suggestion, MaryJo! Don't worry, more colors will be added soon, so stay tuned! Meantime, you can apply to be one of the Brand Ambassador. Here’s the link: shpmint.com/ambassador
Stay awesome!
I love your products! Since last month I've gotten 4 of them lol
Yassss! We're glad to hear that you love your Shapewear, Brooklyn. We hope you can be one of the Brand Ambassador too. Here's the link to sign up: shpmint.com/ambassador
Very smooth and easy to get on and off. Comfortable even to wear to bed.
Very good and comfy just on top at times rolls down but rate
Rolling should not happen, Yenelly. Mind to send us a chat through this link? http://m.me/shapermint Just for us to see what we can offer as a replacement. Thanks!
The first most comfortable bras I ever had before.
Awesome! Consider getting a spare, Lilian. You can also be one of our Brand Ambassador. Here's the link: shpmint.com/ambassador
I made my purchase selection based on the sizing chart that you provided, but upon receipt of my items, I feel that I should have went up one size. The bras fit ok, but not totally to my liking.
Exchanges for a different size, style or brand is on us, MC. To start the doing the replacement, please send us a chat thru this link. Thanks! http://m.me/shapermint
Love the bra and the service was great! Only marked down a bit because I get much too much advertising now, even texts.
Oh my! Let us do something about those marketing updates, Delaney. Mind if you can share your email through this link? Thanks! http://m.me/shapermint
Shopping on Shapermint is an excellent experience. Great shapewear at affordable prices. It's better than the expensive stuff in my opinion.
Very comfortable. I think I needed a smaller size for the support I am looking for.
We can get you the right size for free, Rebecca. Please DM us with your order details on this link http://m.me/shapermint.
Nothing to say other than 7 star service all the way. Ordering is easy, email support superb and of course the product is the jewel in the crown.
We appreciate the compliments you send our way, Katie. We want you as one of our Brand Ambassador and help us spread the love. Here's the link to apply: shpmint.com/ambassador
Stay awesome! ❤️
The Empetua All day Every day High Waisted Shaper Shorts are Fabulous! Lightweight, and Cimfortable, but they hold you in and Smooth you out. Will Definitely be being again!
Pleasant, helpful. Answer all my questions! Find items for me.
Very courteous staff, but exaggeration on commercials can't be fixed
Oh no! We'll surely take note of this feedback to make better ads in the future, Marie. Thanks!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yay! That's awesome! Share that and be one of our Brand Ambassador, Cheryl. Here's the link: shpmint.com/ambassador