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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very good. Like the bra. Very comfortable. Glad I bought it. Very nice.
I love my shaperwear! Very soft & comfortable. I'm able to wear my "bra" ALL DAY, unlike those regular underwire bras. Definitely ordering more.
Received order quickly, return handled professionally.
Problems with fitting. Reordered items to see if I could get better fit but kept the original order longer that returnable. Very polite and offered to replace part of the order instead of refund. Comprise! Received order promptly. Fit still not as good as I would like. I seem to fall between two sizes. Too tight or too loose.
We are known for being stubborn on helping our customer's out, Thomas. Mind to send us a PM of your order details thru this link? Just to see what we can offer as an exchange. Thank you. http://m.me/shapermint
My purchase arrived in a timely manner and the packaging was very nice the sizing was excellent to such a great fit!
Wow! That’s great to hear, April! You can share your picture with us with your shapewear on, you might end up on our official Facebook or Instagram page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador
Sweet! That’s great to hear, Lynn. Stay awesome!
Yassss! So happy to hear this, Susan! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay fabulous!
I have had the occasion to wear my Shapermint three times now... each all-day experiences, and I was comfortable. Also, my look in the tops I wore smoothed away the "inner tube" around my middle. I had more confidence in my clothing, and even my attitude improved.
Thanks for leaving a feedback. Don't forget that we’re just a DM away should you need assistance, okay? Stay awesome!
I love my purchase. It is very comfortable, flexible, soft and I love it doesn't have removable pads.
And we love you too, Rebecca! Hey, you can send us your picture with your favorite outfit and shapewear on. You can get a chance to be featured on or posted on our Social Media page. Stay awesome!
Love the bras, they are comfortable to wear and fit very well. Definitely found the bra for me.
Awww, that's so sweet, Lynn. Thank you for this sweet feedback! Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. Or you can join the Brand Ambassador program we have, here's the link: https://shapermint.com/pages/ambassador
The products are actually better than described. Shapers work very well and I look forward to ordering more as they are very well worth the cost.
Perfect! Thanks for the feedback, Sonya. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. You can also join the Brand Ambassador program we have through this link: https://shapermint.com/pages/ambassador
Doesn't fit and having trouble getting replaced and no way to contact customer service a reply would be nice
Leave it to us, Crystal. We’re here to help. Can you message us at http://m.me/shapermint, so we can help you get the right fit?
The fit is perfect and I love having the extender tab to increase circumference.
Yes! That’s great to hear, Amy. Stay awesome!
I ordered another bra and the first one did not work for me due to my short size but the company worked with me and sent me a different product. That was a win win for me in fit and comfort!
Awesome! Great to hear that, Mary! Stay lovely!
Product works as described! Comfortable to wear! Very breathable! Would highly recommend to anyone!
You rock, Danielle! Thanks for this awesome feedback. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. Hey, you can also join our Brand Ambassador program here: https://shapermint.com/pages/ambassador
Products made with amazing quality of materials. Purchased the wrong size, their customer service was prompt and easy to work with.
Yiieee! Great to hear that, Sarit! Stay lovely!
The bra is very comfortable and the shorts are perfect with a t shirt or under a short dress.
Thank you for your sweet feedback, Donna. Send us a picture of you with your favorite outfit and shapewear on, you might be featured on our Social Media page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador
Preach! Thanks for your awesome feedback, Kelli. You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Or you can join the Brand Ambassador program we have, here's the link: https://shapermint.com/pages/ambassador
Overall a great experience, the product is true to size. I was pleased and will order again.
I needed an exchange of sizes on shapewear Kendra was very prompt and effective in handling this for me until it was fully taken care of and let me know my replacement was on its way.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
And we're loving your feedback, Lorena! Thank you. Stay fabulous!