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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very comfortable. Easy to wear. Full coverage
Love that the it doesn't roll down over throughout the day
So soft and comfortable fix great and covers the sides love it.
Love your feedback to us, Ethel. Thanks! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Hey, you can also join our Brand Ambassador program here: https://shapermint.com/pages/ambassador
THE PRODUCT HAS VERY GOOD SHAPING QUALITIES, ALHOUGH VERY TIGHT
I HAVE HAD TO ORDER UP ON BOTH ITEMS.
Allow us to help you with your order, Arthur. Can you message us, so we can help you get the right fit?
http://m.me/shapermint
Their are always great sales. I always buy because of the sales and coupon codes. So it's affordable the actual product is amazing! I love the way it smooths my body and makes me feel more confident.
We're glad to hear that you find them comfortable, Christine. And we'll be happy if you can be one of our Brand Ambassador. You can learn more here: shpmint.com/ambassador
My first order did not arrive. Customer service was excellent and prompt with getting another order out for me. When it did arrive it was the wrong size and the exchange process was so easy. Very happy with my purchase
Awesome! Great to hear that your concern was resolved and that you're happy with your purchase, Danielle! Stay lovely!
Finally a bra I am not pulling at all day and wondering when I can get it off. Most comfortable bra I've ever had, and didn't break the bank, love my Truekind Daily Comfort Wirefree!
Our hearts are full hearing your lovely feedback, Salli. We hope you can help us spread the love and become one of our next Brand Ambassadors. Here's the link to learn more shpmint.com/ambassador
Was able to get my requests for exchange done effortlessly
Sweet! That’s great to hear, Sallie. Stay awesome!
Perfect! Thanks for the feedback, Kathy. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. You can also join the Brand Ambassador program we have through this link: https://shapermint.com/pages/ambassador
I was in the market for a GOOD bra that was comfortable and one that provided support. I took a chance on a product I knew nothing about. It turned out to be the best decision ever. Not only is the bra perfect, the customer service team is responsive and caring!
Yassss! So happy to hear this, Brenda! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Hey, you can also join our Brand Ambassador program here: https://shapermint.com/pages/ambassador
The bras that I purchased are very comfortable. Delivery was speedy. Very pleased with my experience.
Yay! So happy to hear this, Elizabeth! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador Stay fabulous!
I recently had to return shapewear I ordered because of the fit. The Shapermint Representative who assisted me was extremely professional and made me feel that my concerns mattered. The items were returned and I received my replacement items before Shapermint received my returns!
Shapermint Diva for life
Sweet! That’s great to hear, Patricia. Stay awesome!
Shipped fast no issues arrived sooner than expected. Will order again with shapermint!
Amazing! Thank you for your sweet feedback, Latifah. Send us a picture of you with your favorite outfit and shapewear on, you might be featured on our Social Media page.
Team was very friendly and communicative. Very fast in responding to my matter.
Awesome! Great to hear that, Jessica! Stay lovely!
I ordered 2 black bras and 2beige. All medium. The black ones are great. The beige are tight. The extensions are quite uncomfortable
I received superior service by Shapermint when I had to exchange for a larger size bra.
Awesome! Great to hear that, Cynthia! Stay lovely!
This bra supports well and is very comfortable! I ordered 2 and am not disappointed
I had to exchange the bras I ordered that didn't fit two times. This last time I was told that I had to be satisfied with what I was ordering. So... if they send me what I ordered, I will be happy. They went out of their way to satisfy me.
Absolutely, Shirley! We're always here to help, just reach us on our FB page for further assistance, http://m.me/shapermint
True to size, love how they feel. I have been losing weight so I will definitely be ordering more.
You rock, Renee! Thanks for this awesome feedback. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. Or you can join the Brand Ambassador program we have, here's the link: https://shapermint.com/pages/ambassador
Probably the most comfortable shaper I've ever bought. Great for everyday use. Will probably buy another a size smaller for even better support.
Yay! Great to hear this, Sarita. Hey, we've got shapewear with higher compression, just DM us here: http://m.me/shapermint
It definitely isn't magic but it makes my muffin top even out
We hear you and maybe you'll be interested on doing an exchange on a different shapewear with a higher compression, Brittany. To get some of your details, please reach us out using this link. Thanks! http://m.me/shapermint
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad you loved your order, Loretta. Is there something else we can do give better experience? To better help out, you may send us a chat using this link. Thanks! http://m.me/shapermint