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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Fits very comfortably. Came in on time. No delays. Great package. Would order from them again.
I bought two camis to try before committing to a larger order. They are sooo comfortable, compared to other shape wear I've tried they are easy to get on, comfortable, and keep me in shape perfectly. Highly recommended
That is really great, Regina! Thanks for such a sweet feedback.
I had to exchange for a different size. They were So helpful and accommodating. The exchange was handled very easily.
Happy to have helped you, Cathy! Stay gorgeous!
The item I received, although very nice, was too small for me. I went to return it and they told me to keep it and see if someone I knew could wear it. My sister LOVED it. Thanks!
Great! Glad that we're able to make things right for you and that you also shared the experience with your sister! Spread the love!
My product was exactly as described, came in great packaging and within 7 days.
The leggings fit well and normal size fit. Thankyou so much!
Awesome! This is music to our ears, Kelly! Thanks for sharing your experience. You might wanna join us spread the love and be part of our Brand Ambassador team too! Just check out this link to know more: shpmint.com/ambassador.
I had a great experience, goods were as expected and suit my needs, I could have purchased a size smaller
Hey, Dawn! Thanks for the feedback. We have FREE exchanges and easy returns if you wish to have your shapewear replaced with a smaller size! Just send us a DM with your order details through, http://m.me/shapermint, so we can best assist you. Thanks!
Everything things work great. The site is ver user friendly. I love that the models look like me and my friends.
Fantastic! Glad that you had an awesome Shapermint experience, Danielle. Spread the love and stay gorgeous!
I like that it hooks in the back. It is comfortable all day long.
YASSS! That's exactly what we want you to feel and experience, RitaMay! Hey, would you like to be one of our Brand Ambassadors? Check out this link if you're interested: shpmint.com/ambassador.
I had originally ordered a large and that ended up being too small. I am only 38b. So I was a bit surprised that it did not fit very well. It was a bit tight. I had to return for an extra large and I got that back quickly! The extra large fits wonderfully and it's so comfortable I absolutely love it. I'm never comfortable in any bras due to having fibromyalgia I don't like having anything to Snug around me. But the extra large is going to work out great! I just would advise ordering a size up
Thanks for your trust, we're thankful for amazing customers like you, Lori! Spread the love!
Soutien bien, tissus respirant, confortable jour et nuit, me fait sentir sexy
Wow! We love everything that you said and we're happy that we're able to give you a stellar experience, Anne! You're a perfect fit to become our next Brand ambassador! Interested? Go to this link for more info: shpmint.com/ambassador.
I made a mistake on sizing but they took care of replacement right away
Glad that has already been taken care of, Sandy. Please just get back to us using this link if there is anything else. Thanks! http://m.me/shapermint
2 different products, sizing not true fit but exchange program made it ok for one but not available on second
Sorry if you got confused with the sizing, Connie. We're always available to help, just DM us at http://m.me/shapermint if you need further assistance. Stay lovely!
These are by far the best legging I've worn very comfy... now can you make gym shorts?...
We’re so happy to hear your feedback on your new shapewear, Lina! We also offer Shaper Shorts and a Shaper Bike Shorts. Send us a DM at http://m.me/shapermint and we'll help you get your next favorite shapewear. Stay fabulous!
Es muy cómodo y suave eso esta bien! Pero no puedo ajustar el hombro y llega a estirarse y se caen los cenos eso hace que se vea feo.
So sorry that it didn't work as expected, Ednaida. But know that we are a marketplace and we're confident that there should be something we can offer you as an exchange. To get us started, please reach us out by using this link. http://m.me/shapermint
Feels awesome. Very easy to put on. No hooks to worry about. I am large breasted and it works great. Thanks
Glad you've found your breastfriend, Audrey! Thanks for your feedback! Stay awesome! :)
I love my Shapermint it's comfortable. Fits good. This was my first order. Definitely will place another order
Can't wait for you to try more items, Sonja! Stay fab! :)
Very comfortable and does the job well! Very happy wearing it.
Glad you like it, Dolores! We'd love to see! Take a pic, share it with us and be one of our Brand Ambassadors! Want to learn more? Click here: shpmint.com/ambassador.
I bought one Shapermint bra and after wearing it 3 times, I went and bought 3 more! They don't have the most support for larger breasted women but they are so comfortable that I'm putting all my cheapo sports bras in the trash and wearing these instead.
Aww. Made our day, Gail! Glad to know that you're happy with your purchase. We're looking for Brand Ambassadors and we know that you're a great fit! Click here: shpmint.com/ambassador to know more.
We're excited for you to try more products, Patty! Thanks for your feedback and stay safe! :)
Product is a must have. Customer service is superb. Happy shopper here :)
Aww. Made our day, Ester! Thanks for your feedback. Stay amazing! :)
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so glad you love them, Antoinette! We just can't wait for your next purchase.