ShapermintReviews 7,380

I got an offer to get free boy shorts for labour day and I spent over $100, however the shorts did not show up on my cart, so I emailed them. They told me that they sold out of the shorts and I can have either a large or wait for the medium size. Told them I will wait for the medium size and to ship complete. I was told they already shipped my order, and now the said "their system doesn't allow " to ship the shorts for free and I have to spend another $50 to get free shipping. I will be returning all their products and never buy again. This is false advertising

I was kindly informed by Shapermint's customer service that they aren't a scam company as I did receive my products. So I'd like to rephrase to say Shapermint is like a charity... buy from them if you like giving away FREE money!

Here are reasons you should not buy from Shapermint

1. You'll place an order... but wait, half the products you ordered aren't available.
2. You'll wait a hefty amount of time for your order; mine took 6 weeks!
3. You'll be met with the WORST customer service when trying to process a return/ exchange, and its not as hassle free as they say.
4. Their shapewear is SUB-PAR, at best.

I warn you... stay away. They are up to no good. If I could warn any woman time and again of bad companies, Shapermint would be no. 1.

This company is amazing, superb customer service, satisfaction guaranteed! I bought camisoles, had a little trouble with them and they went out of their way to make sure I was happy. You must give them a try! I should have tried them sooner.

While the product maybe good the shipping sucks. Takes way to long to receive your order. Go some place else with better shipping.

I totally agree with the other comments about reading reviews before purchasing from this business. I wish I had done that before buying. I ordered five bras and two cami tops. When my purchase was submitted it did not take off the correct amount of the discount that was offered. So then came the "chat" with a person who could not do the basic math to obtain the correct percentage of a discount. She was somewhat challenging with me. I told her that I wanted to just cancel the order if the discount offered was not going to be honored. She replied that the items were already being prepared for shipment. After much "chatting" she finally credited my purchase for the correct amount of the discount. She told me that I could use the higher discount I received on a future order. I told her that I did not even want the current order so why would I order again. But she insisted that the items were already preparing for shipment. Ironically I received an email a few days later that the items "preparing for shipment" were delayed which makes me question why my order couldn't have been cancelled in the first place as I had requested. I received my items. The size 3x camis might fit a 100 lb person... definitely not me! I could have suffocated in that cami if I had left it on for one minute. The 3 X bras are not true to size, have too much padding for a larger breasted person, are flattening, bands roll up, and are not comfortable. I tried to convince myself that they would become comfortable, tried one on for about 15 minutes and couldn't stand that it was digging into my back, I could feel the hooks, and band rolling up even while I was just sitting down. So back they are going minus the $ 4+ that they charge for a return fee. I think it's terrible for any company to charge a return fee if they want to keep your business in the future. Overall, a bad experience and I will not order from this company again.

I will never order from this company again, based on shipping alone. Their process on tracking is horrible. My shipment has not been updated in the past 7 days. Their chatbot is useless. There are far too many other options where you can receive your order in a timely fashion, to waist time on this. When checking out it says 4-8 business days. This is a lie. Oh

I ordered 3 pairs of leggings and the first warning I got was the shipping was delayed. With my job I know this can be a day or two, but not significantly. Then I got the tracking and saw that they were being shipped from China. Of course, they were blaming it on delays with the shipper and not telling the truth. When they finally arrived 3 1/2 weeks later, they were the cheapest, ugliest leggings I have ever seen
Do not buy from this company in China that's pretending to be American.

The company is a sh*t show for getting orders processed and shipped…. I've waited over a month… still have not received my item. And the people I talk to can not even tell me when my item will ship!

I would not recommend purchasing from Shapermint. I have been waiting for over a month and I have no reason to believe my order will ever be shipped.

I ordered over a month ago. When I reached out a week ago I was told that my order was packaged and waiting for a courier. Once I confirmed my address I was told my order would be reprocessed? I asked why my original package, waiting for a courier, could not be shipped but I was not given an explanation. I asked for a refund instead but was told that was not possible since my 'new' order was ready for shipping. I still have heard nothing. My experience with Shapermint has been dodgy and they have not been honest with me. I will NEVER purchase with this shady organization again. Buyer beware.

Good luck getting your order, ladies! I placed my order on August 7th, and it hasn't even been shipped yet, and by the way… if you aren't happy with your order, and you decide to cancel it, they will not honor your request, if you are trying to cancel after the first hour since you first placed your order. That's right ladies! You have only ONE HOUR, from the time you order, to cancel your order. Also… after I placed my order, I was notified that one of my garments was out of stock. Just inconvenient, and I am tired of waiting to see my order being shipped. I won't purchase from them again.

When got last order i had decided to try some of the bottoms two came in the wrong size and when i looked at size i had ordered felt there was no way they would fit i got on line they sent me a ticket number. I responded back i needed to return several items. Ive sent that back to them with verying levels of frustration because they never responded back to me last time ill order from them because i bought 2 bundles of bottoms i can never wear and cant get a response back from them on how to return snd its been a month since i received the order.

Please please SO NOT ORDER from this company.
Its been two months I paid and waiting for my package, only to be told my package was returned to sender. They claimed that there were numbers missing from my address… this weee repeated several times with emails sent back and forth. Still no package. I am over $60.00 Canadian out of pocket and no items.
No live responses, only email and its all bots. Dont waste your money and time.

Ordered Aug 2. Got a message saying one item was out of stock (PANTS) and so they substituted & shipped leggings. BUT I dont want leggings, so they tell me I will be able to "exchange." Ah, but I want a refund. So we will see how it plays out. Also, got charged for shipping $10 when promo said free shipping over $100. Well, mine was! Finally, I haven't got the shipment and now am told I may have to pay DUTY! I ordered this from Shapermint Canada... BEWARE FOLKS, Save yourself the trouble. I will post again when I actually see some product, but it is NOT looking or feeling good!

Still no order received or return of my money... weeks later... they SOU D good but ineffective. Soe t full cost for my order in early Juky... still NOTHING except apologies. Wat my $$ back but they will not... WARNING! DO NOT TRUST THEM

If you are ordering from Canada, even on their "Canada" site. You will have to pay another $40+ to pick it up form Canada Post. Buy another brand that is truly canadian site. Customer service will not help and once again tell you to read the poilicies which are not easy to find and do not fall for the FREE SHIPPING and Free Returns headline

I stumbled across this company on Social media. I read some reviews and decided to try out the shaping cami. I went by the size chart and ordered a medium. The garment is comfortable overall for about the first 30 minutes of wearing and then it rolls up constantly. To the point where I have not successfully worn the cami for more than a couple hours, then I get frustrated and change.

The website worked smoothly and I received my order in a timely manner though. I didn't explore the option of trying to exchange them for a larger size because I did order based on their size chart and received the correct item. Based on reading these reviews, my decision to not pursue an exchange is a good one.

I ordered 3 Shaoer Cami's as I had seen them advertised on Facebook. In the ad they appear to even out lumps and bumps and give a sleek figure fit. I followed the sizing chart carefully after 2 delivery attempts where Shapermint neglected to put the correct address on my package and more than 2 live chats with Customer Service I finally received my order after 2 months. The 2XL which says is for a US size 14 - 16 is so small It was useless, I know these are supposed to be figure hugging but that is ridiculous. I would equate the 2XL to an average M size of any chain store. I now have to go through what I anticipate will be a painful process to either return and get a refund or a bigger size. Looking at the size chart their largest is a 4XL and I have no idea what size that actually equates to in reality.

I am so disappointed, if they had lived up to the ad it would have been a great product. My advice is ignore the Facebook ad where the model puts on the cami with ease and it miraculously smooths out her curves.

Uncomfortable fit, it was 3 sizes bigger than I needed yet it fit extra small. Submitted online request for refund. No response just several emails to to buy more products. Tried calling customer service, unable to reach live person. Wish I would have read the reviews prior to pursuing my items. It's possible this company is based in a third world country because it's impossible to to reach anyone. I strongly suggest other stick with Wal-Mart or Amazon. At least you will get streamline customer service. My order #SM******* ad proof of purchase.