On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am built a lot like Princess Diana, just with even less hips, so I was really worried this would look obvious under my dress. Let me tell you it is nothing like the Skims padded shapewear that makes you look fresh off the table from a BBL. This looks incredibly natural. When you stand, sit, or walk, the padding moves with your body in such a smooth and believable way. The pads are removable, which I love, and there is even room to adjust them inside the pocket. I shifted mine down a little and it made the fit perfect. At the end of the night I asked my husband if he could tell I was wearing padded shapewear and he said not at all, he just thought I looked amazing. I tried it on with a pair of jeans just to see and it even looked good with them! It truly feels like such a natural enhancement.
I love the material but hate that I should have up the size... Im so angry with myself. I really dont have the time to get to the post office or ups to resend cause everything close but Im pretty sure I would love them because of the quality 😌
These are some of the best shapewear garments I have ever tried. (and I have tried a lot of different brands!) They are incredibly well made; so durable, comfortable and do what they are supposed to! It's giving pre baby body and I'm here for it! Extremely seamless underneath clothing as well. 10/10 would recommend!
The products are excellent, comfortable, high quality, and they work.
I went by the size chart and nothing that I ordered fits. I'm trying to return the items but can't get the information that I need.
My shaper arrived very quickly and fit as expected. I was a better shaper than others I tried, but I would only wear it for 8-10 hours at a time.
Excellent merchandise however you advertise hassle free returns and I have to disagree. I sent an email as instructed only to get an email with a ticket number telling me I'd get a response in 1-2 days. That's a hassle for me because I need my merchandise asap. So I just purchased another one. I just hope it won't be a further hassle to return the ones I have a get a full refund
Your products shapes my body perfectly, it's very difficult to find undergarments to fit to size, it's like it was made for me.
The two bras I purchased do not fit the girdle does fit I am trying to get a hold of someone to exchange the bras for something else but I cannot get a response
This business sells very high quality shapers that last for years. I ordered my shapers about 6 years ago and they are still in excellent condition. They have not ripped or torn yet. I am ordering new ones only because I lost a lot of weight and they no longer fit.
The experience I had was great ordering but I do have to return my item. I do love it but when I tried it on it started to roll on my hips. Can you send me information on how to return. It's a great piece but I will have to order something else next time. Thanks
Disappointed, purchased item based on non-rip material marketed & it ripped as I put on around the inner thigh area, an area that has thicker material.
I needed to return my previous order because the bra sizes were not a perfect fit. I email for return and then they promptly responded with a store credit!
I purchased for smoothing under my wedding dress. I'm usually a size 4/6 and a size small fit me well. Not a bunch of tummy control, but the butt cutouts are nice.
Easy to use website, good color and size options.
Still wondering how to exchange my items since they are smaller than I expected
I followed the size chart and ordered 2x my size. 2 of the pieces are too big.
I tried my luck and ordered a XL-large and it fits perfect.
I need to talk sit someone in Customer Service
Overall, my experience was excellent; however, one item tore immediately after I tried it on. Therefore, I need to review your policy and return that item.
Oh my goodness, I just have to share how absolutely amazing this bra is! 😍 Seriously, it's like wearing a cloud! The comfort level is off the charts, and it fits my figure like it was custom-made for me.
From the moment I slipped it on, I felt an instant difference. No more digging straps or awkward poking! It gives me just the right support while still being so soft and cozy. Plus, the way it flatters my shape? I can't even! It enhances my curves beautifully without feeling restrictive at all.
I can't recommend this bra enough! If you're looking for something that combines comfort and style effortlessly, this is the one to get. Trust me, you won't regret it! Go grab yours now—you'll thank me later! 🎉👙
I really enjoyed buying at shapellx.The products are the good quality and the staff are really patient and nice. I look forward to get myself more and more products from them
No complaints, shipment was fast and on time. Love shapellx for everyday wear. The beauty about it is that it controls and compresses without that uncomfortable boning that digs in your skin
Answer: They are legit. I purchased from them. The item was as described and is excellent quality