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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I need guidance. I need/want TIGHT. What product will give me that comfortable yet TIGHT? I am concerned with upper lower abs. Thanks for your help - I will be a good customer.
Big size for big women, love what I got, comfortable
Good something I been trying to send it back but no help at all I'm unsatisfied at all terrible
Found it in my size & got a $20 off promo code
I was wrong I bought a compression shapewear but it didn't fit me at all
Found it in my size & got a $20 off promo code
Awesome product comfortable very stretchy washable Love it
Great and easy delivery body looks perfect in clothes love everything about it
Excellent. Fast and easy. I recently had breast surgery. Those bathing suits fit perfect for my imperfect beast. I will know how the confidence to swim this summer and I the lift that I always had!
Excellent delivery service. Wish I could've waited for the mother day sale but I'm satisfied with my order
Convenient on-line shopping experience. Items are true to size and of excellent quality.
I love all my products from Shapellx I have ordered 4 items and plan to order more I love all their products!
My experience was great I saw what I wanted and ordered it.
I love the product. They both fit great and hold me in like I want it.
Excellent site easy to navigate. The items look good and the models were not sticks!
The order process was great the sale price of the item was doable, but when I wore the item the first hour I was fine and didn't feel like I was wearing a shaper. At the end of the day when removing the shaper I had scratches and bruises on my shoulders and thighs and inner thighs and waist, I spoke with customer service and shipped the return back to you all for a refund since you guys don't have the size I would need and the actual item I would want is doubled the price of what I paid. Im very disappointed that my experience wasn't good I heard such great things about this brand and if i was injured from my product I would be having a different review. I wish to order again but when I can afford the product.
Not what I expected. I'm a size 6 and got a medium. It was very heavy fabric with not much compression.
It's excellent this has you snatched snatched it's a good buy
The bras are very comfortable, but they are not exactly what I am looking for. I am very picky when it comes to bras. Anyhoo, the customer service needs work.
Y'all's response time can be better. I had to resend my emails to get a response from the first email. Then when I replied from that response, I had to resend my response again, because I did not hear back in 24 hours. Also, pay for customers returns. That makes it easy for the customer. All companies do this, I don't under why y'all do not. Quality is good, I don't want to purchase from here again, because your returns system needs to be better.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members