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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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Fast and easy. The body suit fits great and is breathable.
Love this shape and this is my second one. I will recommend.
Easy shopping and user friendly website, the product is worth the cost. Like they say you get what you pay for. The material is good and just love they way it shapes my body in the right places. I can wear my shapewear all day very comfortable.
Site is simple to navigate, reviews appeared to be honest and helpful. Just looking forward to getting my shapewear as all the department store shapewear I have tried has been painful and not flattering in the slightest!
Fast and convenient check out process with high quality products.
They said they will have to examine the order before return or not accept it and I still pay for shipping. I am really disappointed about the outcome of this transaction
It didn't add the discount at the end
Pretty great shopping, love the selection of different styles available for purchase. I was more excited rather than anxious for my package to arrive, and I am never like this specially when I am trying a new product.
I purchased a size small and was comfortable wearing all day at work with dresses and pants. My stomach coverage was perfect for me and loved how it was so flat looking, lol. I did have some slight rolling down from the top of garment, but wasn't bad. I will be purchasing more items due to the good and easy coverage for me. This is great for everyday use.
The bra is very comfortable and looks good but the sides allow a little spill over and the back tends to rise.
I ordered 2 bras and immediately contacted customer service on 5/12 to let them know they did not fit and I would like to return for a full refund. On May 14th I mailed the bras in original packaging via USPS and attached pictures showing them the tracking number. The items were received on 5/15 and I have been trying to contact customer service to get an update on my refund status. They have stopped responding. Last email I sent them was on 5/24. Still no response and no refund.
Great, will be shopping again! Fit perfectly! The color is everything
My spring so far has been good. Website is easy to use and the reviews help a lot.
It runs way smaller than expected. Maybe by 2 sizes. Wanted to return to exchange but have to pay for shipping and it was like 15 dollars per each. So upset. But I guess I will just work on me till I can fit in the sizes I ordered.
Hope it's as great as everyone says and fits well. It was easy to navigate
The shapellx shorts were amazing definitely took me down 2 dress sizes & actually comfortable. Great selection, excellent quality, quick delivery, will be buying more
I've been looking for something, anything, to help with my tummy AND now my lumpy chest after 2 mastectomies. I am looking firward to using what i ordered.
Website was easy to navigate and there were so many options to choose from! I wound up buying the airslim shaper shorts and although it didn't roll down, which I loved, it buckled into my tummy when I sat down. Overall it's comfortable and fit otherwise like a glove. My husband loved the lift in the back as well.
Very fast and easy came right on time.ordered and within a week I had my product I'm very happy
Quick customer service. Tons of pics per item to view. Good measuring guidelines.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality