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ShapellxReviews 12,167

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,636
value
44
shipping
47
quality
3,450
This company responds to reviews on average within 1 day

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27,827 reviews

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Rhode Island
2 reviews
1 helpful vote
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Body suit
June 8, 2023
Updated review

Fast and easy. The body suit fits great and is breathable.

Date of experience: June 8, 2023

Easy, quick checkout
January 18, 2022
Previous review

Easy, quick checkout

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
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Love it!
June 7, 2023

Love this shape and this is my second one. I will recommend.

Date of experience: June 7, 2023
California
2 reviews
0 helpful votes
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The perfect shapewear
June 5, 2023

Easy shopping and user friendly website, the product is worth the cost. Like they say you get what you pay for. The material is good and just love they way it shapes my body in the right places. I can wear my shapewear all day very comfortable.

Date of experience: June 5, 2023
Canada
1 review
0 helpful votes
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LOVE the shapewear!
June 5, 2023

Site is simple to navigate, reviews appeared to be honest and helpful. Just looking forward to getting my shapewear as all the department store shapewear I have tried has been painful and not flattering in the slightest!

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
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Like a Charm
June 4, 2023
Updated review

Fast and convenient check out process with high quality products.

Date of experience: June 4, 2023

Simple and easy to order
October 28, 2021
Previous review

Simple and easy to order

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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Love the fit and material
June 3, 2023

My experience was quick and easy. I will order again.

Date of experience: June 3, 2023
New York
1 review
0 helpful votes
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They said they will have to examine the order before return or not accept it and I still pay for shipping. I am really disappointed about the outcome of this transaction

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2023

It didn't add the discount at the end
June 11, 2023
Previous review

It didn't add the discount at the end

Date of experience: May 12, 2023
Washington
1 review
0 helpful votes
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Just what I needed
May 29, 2023

Pretty great shopping, love the selection of different styles available for purchase. I was more excited rather than anxious for my package to arrive, and I am never like this specially when I am trying a new product.

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
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Good experience
May 28, 2023

I purchased a size small and was comfortable wearing all day at work with dresses and pants. My stomach coverage was perfect for me and loved how it was so flat looking, lol. I did have some slight rolling down from the top of garment, but wasn't bad. I will be purchasing more items due to the good and easy coverage for me. This is great for everyday use.

Date of experience: May 28, 2023
Georgia
1 review
0 helpful votes
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Loved comfortable but...
May 26, 2023

The bra is very comfortable and looks good but the sides allow a little spill over and the back tends to rise.

Date of experience: May 26, 2023
Arizona
1 review
0 helpful votes
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NOT hassle free returns
June 24, 2023

I ordered 2 bras and immediately contacted customer service on 5/12 to let them know they did not fit and I would like to return for a full refund. On May 14th I mailed the bras in original packaging via USPS and attached pictures showing them the tracking number. The items were received on 5/15 and I have been trying to contact customer service to get an update on my refund status. They have stopped responding. Last email I sent them was on 5/24. Still no response and no refund.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2023
Texas
1 review
0 helpful votes
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Love my body sculpt swim suit
May 25, 2023

Great, will be shopping again! Fit perfectly! The color is everything

Date of experience: May 25, 2023
Texas
1 review
0 helpful votes
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Love
May 23, 2023

My spring so far has been good. Website is easy to use and the reviews help a lot.

Date of experience: May 23, 2023
Georgia
2 reviews
0 helpful votes
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I love it
May 22, 2023

GREAT! I love how the body sizes were pratical. Also, I love that I was able to get an extra swimsuit on sale

Date of experience: May 22, 2023
Alabama
1 review
0 helpful votes
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Runs smaller than expected
June 21, 2023
Updated review

It runs way smaller than expected. Maybe by 2 sizes. Wanted to return to exchange but have to pay for shipping and it was like 15 dollars per each. So upset. But I guess I will just work on me till I can fit in the sizes I ordered.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2023

Hope it's as great as everyone says and fits well
April 30, 2023
Previous review

Hope it's as great as everyone says and fits well. It was easy to navigate

Date of experience: April 30, 2023
New York
1 review
0 helpful votes
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Perfect shapewear
May 21, 2023

The shapellx shorts were amazing definitely took me down 2 dress sizes & actually comfortable. Great selection, excellent quality, quick delivery, will be buying more

Date of experience: May 21, 2023
Idaho
1 review
0 helpful votes
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Waiting for my product
May 19, 2023
Updated review

I've been looking for something, anything, to help with my tummy AND now my lumpy chest after 2 mastectomies. I am looking firward to using what i ordered.

Date of experience: May 19, 2023

Paypal didnt complete
June 16, 2023
Previous review

Paypal didnt complete

Date of experience: May 17, 2023
Florida
2 reviews
0 helpful votes
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Nice shaper
May 19, 2023

Website was easy to navigate and there were so many options to choose from! I wound up buying the airslim shaper shorts and although it didn't roll down, which I loved, it buckled into my tummy when I sat down. Overall it's comfortable and fit otherwise like a glove. My husband loved the lift in the back as well.

Date of experience: May 19, 2023
Texas
1 review
0 helpful votes
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Very fast and easy came right on time.ordered and within a week I had my product I'm very happy

Date of experience: May 18, 2023
Minnesota
2 reviews
0 helpful votes
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So soft
May 18, 2023

Quick customer service. Tons of pics per item to view. Good measuring guidelines.

Date of experience: May 18, 2023