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ShapellxReviews 12,167

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,636
value
44
shipping
47
quality
3,450
This company responds to reviews on average within 1 day

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27,829 reviews

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Canada
1 review
0 helpful votes
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I chose xl, which is two sizes below the recommended size from the size chart, and it still did not snatch me. I would like an exchange to a size L.

Date of experience: June 30, 2023
Maryland
2 reviews
0 helpful votes
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Too Small
June 30, 2023

This is my 1st time so far its ok, however, I don't think I have the right size because I cannot fit it and I am not sure if I should return it or take it as a loss because it took sometime to receive.

Date of experience: June 30, 2023
Canada
3 reviews
5 helpful votes
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Scam! Ripoff!
July 28, 2023

The ad led me to believe that there was padding in the hips and thighs to give me some shape. There was absolutely nothing. And not only that, the shaper itself is so thin that it doesn't actually hold anything in. I'm under 120 pounds and I got the XS. All it did was make me look like a can of busted biscuits. And I don't even weigh that much to begin with. So how it could take a thin person and make them look worse is beyond me. And I spent over $100. Save your money and your dignity.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2023
Wisconsin
1 review
0 helpful votes
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Very great
June 26, 2023

Very easy checkout. Saw a bunch of ads and I placed my order. Order arrived fast and fits well.

Date of experience: June 26, 2023
Rhode Island
2 reviews
0 helpful votes
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The fit isn't right
July 25, 2023
Updated review

I'm not thrilled with the shape wear as I thought I would be. It fits in most places but not on the top and the bigger size is no better. So I now have 2 pieces of shapewear that have only been tried on and unfortunately, will never be worn. I needed shape wear for my wedding gown and had to give up and will have to use tape :(

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2023

So excited to try
May 31, 2023
Previous review

So excited to try

Date of experience: May 31, 2023
Virginia
2 reviews
6 helpful votes
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Repeat customer
June 25, 2023

Awesome shape wear. Smooths out my clothes especially when I wear my dresses. The bathing suite was a plus, I can't wait to wear it.

Date of experience: June 25, 2023
Illinois
1 review
0 helpful votes
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Best Shape wear
June 22, 2023

Easy and convenient. Perfect fit and comfortable. Very happy with this shape wear.

Date of experience: June 22, 2023
California
1 review
0 helpful votes
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I love this dress!
June 21, 2023

Great shopping experience! I wish it came in more colors.

Date of experience: June 21, 2023
Georgia
1 review
0 helpful votes
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It's cool.
June 21, 2023

The first one I got in my actual size was sooo small I tried to make it work but it was impossible. They sent me the next size up and it came the next day! That surprised me. I was able to fit the next size up. The only thing about the brief panties they roll down but I feel I can make it work.

Date of experience: June 21, 2023
California
1 review
0 helpful votes
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Just as advertised
June 19, 2023

Smooth and fast and just as advertised thank you
Fit perfectly

Date of experience: June 19, 2023
Canada
2 reviews
0 helpful votes
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A very good buy!
June 19, 2023

The site was very easy to follow the guidelines were laid out and great detail. Everything was a quick fast super easy process with no confusion and lots of details for any information that I was looking for when I was hesitant to buy. Because of sizing

Date of experience: June 19, 2023
California
3 reviews
0 helpful votes
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Excellent
June 18, 2023

The full body fits really nice fits great love it very Comfortable

Date of experience: June 18, 2023
New York
1 review
0 helpful votes
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I love everything
June 18, 2023

I was a bit impressed by the packaging as well as the quality of the products. I'd also like to add the timely arrival of my products was also a BIG plus!

Date of experience: June 18, 2023
Texas
1 review
0 helpful votes
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Thankful
June 17, 2023

Awesome! Amazing product thanks for the zipper area not a bad idea

Date of experience: June 17, 2023
Minnesota
1 review
0 helpful votes
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Fabulous
June 17, 2023

Easy and quick check out is the first feature I appreciated from this website. The quality of the merchandise was very good but wash the way it directs you to.

Date of experience: June 17, 2023
Massachusetts
2 reviews
0 helpful votes
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Very easy to find what I wanted and purchase and checkout, the easiest checkout process from a site

Date of experience: June 15, 2023
Florida
1 review
0 helpful votes
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Excellent
June 13, 2023

Fast and easy my kind of shopping. It fits like a glove. Look forward to shopping again soon.

Date of experience: June 13, 2023
Georgia
1 review
0 helpful votes
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Looking for shape wear was great on this site. Lots of pics and reviews helped me purchase my item

Date of experience: June 11, 2023
Maryland
1 review
0 helpful votes
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Looks great.
June 10, 2023

Hard to put on alone, and who wants to ask for help getting into body armor.

Date of experience: June 10, 2023
Arizona
1 review
1 helpful vote
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Perfection!
June 9, 2023

I was in love when I received my order. The slim furm tummy is a total game charger. Then I tried in the air slim padded butt made my dresses look even better. The material feels so soft and great quality. I use it everyday and will definitely buy more pieces! Next one will be the air slim butt enhancer in black.

Date of experience: June 8, 2023