ShapellxReviews 12,167

Very detailed quick and easy My experience was nice

I'm still waiting on to hear from Shapellx about my exchange I've been sent back and I was told that they didn't have my rights size in stock and could I get something else so I sent them 2 options and I still haven't heard anything back and I'm paying on something I don't have

I placed my order and it was delivered rather quickly. I was pleasantly surprised. Great packaging.

Quick easy checkout. Got it quickly. Just that product was too small

Great product and great discount and the material is perfect no rolling up

My purple thong i PAID FOR never came. Nonetheless, SHAPELLX charged me. Unethical. Also, SHAPELLX was confused about the billing & shipping addresses.

Always a great experience. Making a purchase is always quick and professional. I always receive my item before the scheduled date. I am always satisfied with my purchases, and will continue ti order from SHAPELLX

Described the item well so I could choose what I was looking for Bought a body shaper for my wife and she loves it. She is 71 and it holds all the little bulges in and so she feels confident and sexy wearing her tight dresses

The size charts suggests shape wear should be purchased true to size; I just HOPE this is on point b/c prior garments have been extremely small and has to return several.

Too easy! Got that 20% from Desiree. That pushed me over the edge, cause who doesn't like a discount?

Awesome deals and amazing quality! Everything I have ordered so far has exceeded my expectations

Great fast service, great fitting bathing suit that delivers all it says it would. I absolutely love how it fits. Shapes my booty right, tucks in the tummy and side fat really good and makes me feel really sexy.

I experience was fine. I received the products pretty fast. I feel like i need to go down a size.

Purchased 2 items, one of them fit, wanted to return the one that didn't, emailed SHAPELLX to let them know if the Return so they could send me a Label, after almost 48 hours they replied asking if I wanted to gift that item that didn't fit to a friend, and they would give me a $40 credit towards tmy next purchase. I said yes, but then waited on SHAPELLX Customer Services for 72 hours only to have to follow up myself with them to let them know that since there had already been 72 hours and nobody had replied to me during those 3 days, I didn't want to gift the item to no one, nor did I want the $40 credit for a new purchase.
Finally got a response from SHAPELLX Customer Services Rep. With a not very much felt "We are sorry for the late reply" kinda vibe, and then they provide the code for the $40 credit towards a new purchase, which I had already declined in my previous email to them, where I stated why I didn't want that at all. They might have not read it, I guess.
Once again, I informed I just wanted to Return that item in order to get a full Refund of it, to which they took another 48 hours to reply back, only to provide their Return address but no Return Label.
I, once again, complained to them about them taking days to reply back when their email automatic response explicitly says "We always reply back within 24 hour", which by now it is not true at all, then asked them to produce a Return Label so I could send this item back to them and finally get my refund.
So, overall experience with this company and their Customer Service Support: could and should do better.

Good experience
Shipping was quick and fast. Am happy with it..

It was great hoping that it will snatch my waistline back in order to give me back my girlish figure the one that I used to have

Website easy to navigate and provides ample information to make an informative decision on purchases. Love the products.

Quick and easy. Will see how product is once received

Very quick and easy! Love the after pay experience!

Disappointed that it rolls down, support was fair but it still slimmed.nerd more support