business logo of Shapellx

Shapellx

Overview

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
856
value
33
shipping
35
quality
3,477
This company responds to reviews on average within 4 days

Instant Feedback

19,708 reviews
How would you rate Shapellx?
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Texas
1 review
0 helpful votes
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Love this product
January 10, 2022

Snatched my waist. And made me look like a curvy vixen

Date of experience: January 10, 2022
Florida
1 review
0 helpful votes
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Best waist trainer experience
March 27, 2022

Great shopping experience. I feel like the product is well worth its value.

Date of experience: March 27, 2022
Tennessee
1 review
0 helpful votes
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Amazing purchase choice...
November 28, 2021

Great selections on the site, easy ordering process. Exceeded my expectations.

Date of experience: November 28, 2021
Texas
1 review
0 helpful votes
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Body shape wear
September 7, 2022

So far it's been great I'm excited for my package and I can't wait to try on…

Date of experience: September 7, 2022
Maryland
1 review
0 helpful votes
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Absolutely Snatched!
April 15, 2022

I absolutely love it! This shaper is a God send! The best one I've EVER had!

Date of experience: April 15, 2022
Louisiana
2 reviews
0 helpful votes
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Showing my back while holding the fat.
August 4, 2021

I love being able to use the bathroom without getting out of my clothes.

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Ill Fitting
August 7, 2021
Updated review

Very fast processing and shipping, but size scale on site is off. Was not able to fit garment.

Date of experience: August 7, 2021

Very fast processing and shipping
July 19, 2021
Previous review

Very fast processing and shipping.

Date of experience: July 19, 2021
California
2 reviews
0 helpful votes
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Great product
August 26, 2022

Easy and affordable. The product works wonders I love it

Date of experience: August 26, 2022
Florida
1 review
0 helpful votes
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Perfect
November 12, 2021
Updated review

Amazing product and quick to arrive! I highly recommend it!

Date of experience: November 12, 2021

Easy to find my size and find what's best for me
November 1, 2021
Previous review

Easy to find my size and find what's best for me.

Date of experience: November 1, 2021
California
2 reviews
0 helpful votes
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Very to place order
November 12, 2021

Very easy to place order. Delivery ETA was excellent.

Date of experience: November 12, 2021
Wyoming
1 review
0 helpful votes
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I love this company
July 13, 2021

Always great when ordering. I receive my items quickly

Date of experience: July 13, 2021
Shapellx U. Shapellx Rep
over a year old

Louder! Thanks for sharing this, Shaquana. We're so happy that you're living for your orders. Stay awesome!

Canada
1 review
0 helpful votes
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Easy to use
March 11, 2022
Updated review

The product t is very comfortable and easy to use..

Date of experience: March 11, 2022

Will give feedback after I get my product
March 20, 2022
Previous review

Will give feedback after I get my product

Date of experience: February 18, 2022
Delaware
1 review
0 helpful votes
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Great Product
July 5, 2021

I love this product will be ordering again, fits great no lumps or bumps. Lol

Date of experience: July 5, 2021
Shapellx U. Shapellx Rep
over a year old

That's perfect, ANNELLA! Thank you so much for sharing this. All love!

Florida
1 review
0 helpful votes
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Troubled
August 26, 2022

Very easy to use. Should have went up a size. Overall it's good.

Date of experience: August 26, 2022
Georgia
1 review
0 helpful votes
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Great
December 21, 2021
Updated review

Good quality great back support. I would highly recommend.

Date of experience: December 21, 2021

Very expensive but hopefully good quality
December 30, 2021
Previous review

Very expensive but hopefully good quality.

Date of experience: November 30, 2021
Mississippi
3 reviews
0 helpful votes
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Great customer service. It came in a timely manner. Tracking was easy also.

Date of experience: October 7, 2021
Texas
2 reviews
0 helpful votes
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100%happy
March 14, 2022

I love the ease of shopping with you all. Loved it

Date of experience: March 14, 2022
Georgia
1 review
0 helpful votes
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Comfy and perfect fit!
December 21, 2021

Ordering was Quick n easy. It's a perfect fit and did the job.

Date of experience: December 21, 2021
Florida
1 review
0 helpful votes
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Shapellx is the business
December 21, 2021
Updated review

Appreciate the fact that they're always in stock with orders and sizes.

Date of experience: December 21, 2021

A bit disappointed trying to change size on an ítem...
November 6, 2021
Previous review

A bit disappointed trying to change size on an ítem to only add back to cart at a higher cost.

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
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Review
December 22, 2021

I like the variety of products. Especially for plus size

Date of experience: December 22, 2021