business logo of Shapellx

Shapellx

Overview

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
856
value
33
shipping
35
quality
3,477
This company responds to reviews on average within 4 days

Instant Feedback

19,708 reviews
How would you rate Shapellx?
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New York
2 reviews
0 helpful votes
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Satisfied customer
November 27, 2021

Good so far, hope I like the products. Belly band does what it says. Happy customer

Date of experience: November 27, 2021
Florida
1 review
0 helpful votes
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Great experience so far and can't wait till my order arrives

Date of experience: March 18, 2022
Texas
1 review
0 helpful votes
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Good job
June 7, 2022
Updated review

Thank you so very much for have the item we wanted.

Date of experience: June 7, 2022

Thank you being available
May 14, 2022
Previous review

Thank you being available.

Date of experience: May 14, 2022
New York
1 review
0 helpful votes
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Great Product
April 13, 2022

I never have any problems tracking my orders. Everything comes well packaged and right on time

Date of experience: April 13, 2022
Illinois
2 reviews
0 helpful votes
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Satisfied
November 12, 2021

I have no complaints. The service was excellent...

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Love It!
August 6, 2021
Updated review

The process was simple, easy, and quick. I would recommend this to anyone.

Date of experience: August 6, 2021

The process was simple, easy, and quick
July 16, 2021
Previous review

The process was simple, easy, and quick. I would recommend this to anyone.

Date of experience: July 16, 2021
Tennessee
1 review
0 helpful votes
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Wrong size
August 6, 2021
Updated review

Ok had a hard time at first but was better once I got it

Date of experience: August 6, 2021

Ok had a hard time at first but was better once I got...
July 16, 2021
Previous review

Ok had a hard time at first but was better once I got it

Date of experience: July 16, 2021
Texas
1 review
0 helpful votes
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Chewy from Texas
August 5, 2021

It was good I just wished the shaper would flatten my stomach area more.

Date of experience: August 5, 2021
New York
1 review
0 helpful votes
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I just wanted to try something different
August 20, 2022

It was very easy to order but I wanted a discount on my future purchases

Date of experience: August 20, 2022
Mississippi
1 review
0 helpful votes
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The top of it jabs in my rib cage & couldn't breathe
September 4, 2021
Updated review

Didn't get a response when asking about best size to order.

Date of experience: August 5, 2021

Couldn't wait on chat
August 14, 2021
Previous review

Couldn't wait on chat. Taking too long

Date of experience: July 15, 2021
North Carolina
1 review
0 helpful votes
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Very amazed
March 10, 2022

Found what I needed... shipped on time and the product is love

Date of experience: March 10, 2022
Minnesota
1 review
0 helpful votes
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Love products. Thank you
March 10, 2022
Updated review

Love your services. Fast delivery. Too expensive tho

Date of experience: March 10, 2022

Love your services
February 16, 2022
Previous review

Love your services

Date of experience: February 16, 2022
Georgia
1 review
0 helpful votes
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Great fit
March 9, 2022

Easy checkout, received quickly and it really works!

Date of experience: March 9, 2022
South Carolina
1 review
0 helpful votes
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Good Solid Shape Wear
January 6, 2023

Process was easy. Gives me a sleek look in any outfit.

Date of experience: January 6, 2023
New Jersey
1 review
0 helpful votes
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Undecided
March 26, 2023
Updated review

Haven't worn it yet for my birthday party, but will submit on a later date.

Date of experience: March 26, 2023

Ok for the first time
March 1, 2023
Previous review

Ok for the first time.

Date of experience: March 1, 2023
Georgia
1 review
0 helpful votes
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Love it!
March 27, 2022

Great comfort very supportive around the bust. Gives your breast and extra boost.

Date of experience: March 27, 2022
Texas
1 review
0 helpful votes
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Items
December 18, 2021

First purchase... Nice... I will use them for sure

Date of experience: December 18, 2021
North Carolina
1 review
0 helpful votes
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Nice lift
July 23, 2022

The ordering process was easy. Now I'm waiting so I'll get back with you when I receive my order.

Date of experience: July 23, 2022
Alabama
2 reviews
0 helpful votes
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Waist wrap
October 1, 2021

Guaranteed merchandise works for me and great quality

Date of experience: October 1, 2021
New Jersey
2 reviews
0 helpful votes
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Shapelx
October 1, 2021

Great shopping experience, found everything I was looking for.

Date of experience: October 1, 2021