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Shapellx

Overview

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
856
value
33
shipping
35
quality
3,477
This company responds to reviews on average within 4 days

Instant Feedback

19,708 reviews
How would you rate Shapellx?
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Pennsylvania
1 review
0 helpful votes
Follow Lakesha H.
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Great product.
August 29, 2021

Ordering was quick and hassle free, it only stook a short time

Date of experience: August 29, 2021
Michigan
1 review
0 helpful votes
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Love it
May 5, 2022

Nothings perfect but so far it's come close. I love it

Date of experience: May 5, 2022
North Carolina
1 review
0 helpful votes
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Snatch
September 28, 2021
Updated review

Fits as expected. Shipping was fast with basic delivery. Overall all I love my results.

Date of experience: August 29, 2021
Shapellx U. Shapellx Rep
over a year old

A songbirds music to our ears, Cathy. We're so glad you're loving them. Stay gorgeous.


Quick and easy
August 7, 2021
Previous review

Quick and easy

Date of experience: August 7, 2021
Ohio
1 review
0 helpful votes
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Very satisfied with size and quality
November 21, 2022
Updated review

Faster communication and product is a top notch. Thank you.

Date of experience: November 21, 2022

Love the fact that you can easily maneuver your through...
November 7, 2022
Previous review

Love the fact that you can easily maneuver your through their website and their products are the best.

Date of experience: November 7, 2022
South Carolina
1 review
0 helpful votes
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Easy
November 12, 2021

That was... quick. Easy. Painless. And there are so many options to pay.

Date of experience: November 12, 2021
Maryland
1 review
0 helpful votes
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Great fit!
March 12, 2022

Easy, common sense navigation to purchase product.

Date of experience: March 12, 2022
Alabama
1 review
0 helpful votes
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Like a Charm
June 4, 2023
Updated review

Fast and convenient check out process with high quality products.

Date of experience: June 4, 2023

Simple and easy to order
October 28, 2021
Previous review

Simple and easy to order

Date of experience: October 28, 2021
Georgia
1 review
0 helpful votes
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Smooths
August 7, 2021
Updated review

Great selection. It does define the shape and gives your clothes a smoother fit.

Date of experience: August 7, 2021

Great selection
July 17, 2021
Previous review

Great selection.

Date of experience: July 17, 2021
Virginia
1 review
0 helpful votes
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Great Products!
August 23, 2022
Updated review

Every product I've purchased has never disappointed.

Date of experience: August 23, 2022

Great products!
February 11, 2022
Previous review

Great products!

Date of experience: February 11, 2022
North Carolina
1 review
0 helpful votes
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Shaping up
March 10, 2022

Looking forward to getting dressed and toning down

Date of experience: March 10, 2022
South Carolina
1 review
0 helpful votes
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Love it
March 26, 2022

First time shopping here so hopefully I'll like it

Date of experience: March 26, 2022
Florida
1 review
0 helpful votes
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Just didn't know
October 23, 2021

Real easy to navigate on the site, select and purchase.

Date of experience: October 23, 2021
Florida
1 review
0 helpful votes
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Great fit
November 20, 2022
Updated review

Quick and easy shopping experience, product line is not too overwhelming,

Date of experience: November 20, 2022

Quick, easy and not so many choices to make the experience...
October 9, 2022
Previous review

Quick, easy and not so many choices to make the experience difficult.

Date of experience: October 9, 2022
Texas
1 review
0 helpful votes
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PERFECT DECISION
March 19, 2022

I love to see real plus size girls actually try on products.

Date of experience: March 19, 2022
New Jersey
1 review
0 helpful votes
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Extremely satisfied
October 25, 2022

My shopping experience was easy and the site is very accessible.

Date of experience: October 25, 2022
Canada
1 review
0 helpful votes
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Great shapewear
October 4, 2021

Overall pretty good shopping experience along with satisfied products.

Date of experience: October 4, 2021
Virginia
1 review
0 helpful votes
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Shapellx
October 4, 2021

Pleasant shopping experience for my first order. I have not worn it yet.

Date of experience: October 4, 2021
Canada
1 review
0 helpful votes
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Happy customer
November 3, 2021

It would be nice to have shop pay available for ones living outside the US as well.

Date of experience: October 4, 2021
South Dakota
1 review
0 helpful votes
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Good
September 30, 2021

Your return policy is not adaptable to online ordering with confidence

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
North Carolina
1 review
0 helpful votes
Follow Lakeshia X.
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Fits me very well and very cute great material
August 10, 2023

Easy pay all the items are nice, and I got it very fast

Date of experience: August 10, 2023