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The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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Good so far I could not order the item I really wanted due to not having the size I needed in the color I needed but I will try this item later if I like the one I'm getting
I was intrigued and couldn't wait to try this on when it came in the mail! Unfortunately when I put it on, it was super uncomfortable and unflattering. Yea, my waist was snatched, but the top half of my body looked like a bursted can of biscuits. The belt just pushed my fat upward. I tried to wrap it a few different ways, but they all had me looking like a line backer at the top. I never wore it outside the house. Wish I had a better outcome, but it's a no for me.
It was very easy to order but I wanted a discount on my future purchases
The experience was great I was able to purchase my products quick and easy
Easy to order. Has sizing guide, variety of colors to choose from only wish shipping had been offered. Doesn't give a timeline for delivery
Quick and easy. Product is great material and fits to size.
Great had no problems. Shipping and handling were fine.
Quick & Easy! Ordering was easy, got my products super quick!
I wish the exact measurements of the garments were listed. I have a long torso... the wait was kind of long because my product wasn't ready in blk so they gave me beige instead. Overall, I like the products. I received a arm corrector and tummy control shorts.
I wish the exact measurements of the garments were listed. I have a long torso...
Delivered Quickly and product was accurate as described
Smooth transaction, I have already recommended this product to family.
Great with different body shapes for people of my size.
In the IG video it showed women bigger than me wearing the Shapelix their stomach looked cinched in so I thought wow this is what I need. So, I did an impulse purchase because I seem like what I was looking for. Sadly, it did not do what it promised
It's a great product line with unique needed blueprints that are smooth and comfortable. It definitely shaped me without being to loose or too tight.
I've had nothing but great services with this company & looking forward to more.
My experience shopping with Shapellx has been wonderful.
Love my Shapellx & you will to. They are great & at a great price too.
This was my first purchase material was good it did its job, shipping was quick. Only issue I had was the garment not being tight enough to hold the gut in more securely I know if I would have gotten a smaller size it would not fit around my rear.
I've been shopping with you guys for years! I need to be an ambassador!
Ammy was wonderful. She helped me to find the perfect dress for my daughter's wedding. First time in the shop - love the customer service and inventory. Thanks, Ammy!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.