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The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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I love how easy the website is to use. The size guide was correct.
Quick and easy to order! It does what it's supposed to do!
Shapellx is awesome! Cant wait to give birth and use my abdominal binder, I have heard so many good things about it!
Ordering was easy and a great product. That's all.
It was quick and easy to navigate. The sizes was very understanding. There were many varieties to choose from.
It wad fine except I wanted to select the option of fewer delivery days. For example I wanted my package delivered in 2 to 3 days
So far so good! My shapewear came in a timely manner, and fit well. I'm pleased that it's holding up.
It was quick and very easy. I will order again soon.
Easy to navigate. My items fit well. They are true to size.
I'd recommend it to anyone who needs to feel smooth again
Easy and affordable. The product works wonders I love it
I contacted customer service, but no one responded or has tried to contact me. I would have loved to change the size of the product to a smaller size.
I had my doubts when I removed the garment, I just knew it would not fit. But to my SURPRISE not only did it fit, but it was very comfortable and gave me excellent upper back posture. I LOVE MY Shapellx
Excellent looking product & customer service. Looking forward to using the product and followup review
Ordering we pretty easy. Hardest part was deciding on what size I need. I ultimately went with the size chart. It was pretty accurate. I don't feel "snatched" because I have a bigger waistline than the ladies in the examples. But, no joke, the shapelix definitely smooths out the lumps and bumps and muffin top. Had a funeral to go to. The dress was a tad clinglier than what I expected (ordered that online too) and it was too late to order something else. The Shapelix came right on time. It made the difference between wearing the outfit or not wearing it. And, it's very comfortable.
Every product I've purchased has never disappointed.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.