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ShapellxReviews 4,320

4.1

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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 4 days

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19,782 reviews

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Texas
1 review
0 helpful votes
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Overall Great!
September 17, 2022
Updated review

Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options Overall The Shapewear Fits Well. Cant Wait To See The Results From Wearing The Thermo Shorts On A Daily Basis!

Date of experience: September 17, 2022

Very Glad About The Afterpay Features But Some Things...
September 26, 2022
Previous review

Very Glad About The Afterpay Features But Some Things Were Glitchy When Trying To Pick Payment Options

Date of experience: August 27, 2022
New York
1 review
0 helpful votes
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Pleased
September 16, 2022

CC assisted me very professionally. She took her time n explained everything very detailed, helped with sizing and which shapewear would best suit me.

Date of experience: September 16, 2022
South Carolina
1 review
0 helpful votes
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I hope if I need customer service… I get good help on returns! I
I haven't needed customer service as of yet... but I sure hope if I do, I get satisfaction!

Date of experience: September 16, 2022
Michigan
1 review
0 helpful votes
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I love it
September 16, 2022

I love the fit I was afraid it wasn't going to fit right, but I was wrong. The only problem is the zipper in between the legs. I can't unzip to use the restroom.

Date of experience: September 16, 2022
Texas
1 review
0 helpful votes
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Yeah It Fits Like A Glove
September 16, 2022

Easy to find categories and accompanying pictures and reviews helped make shopping decisions easier.

Date of experience: September 16, 2022
Georgia
1 review
0 helpful votes
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COMPLETELY SATISFIED
September 15, 2022

I love the product because it feels so comfortable I ordered 2 because of the control and comfort. I wear it when exercise as it gives me natural support I love it

Date of experience: September 15, 2022
Alabama
1 review
0 helpful votes
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The Best
September 15, 2022

Easy and convenient! The representative was so nice and understanding!

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Nice bra
September 13, 2022

Quick checkout, nice bra, good deal. Really like bra.

Date of experience: September 13, 2022
North Carolina
1 review
0 helpful votes
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They're ok
October 11, 2022
Updated review

First time buyer, I bought my item and it didn't arrive. I tried emailing and calling, it was very difficult trying to reach anyone. But finally after a several attempts, they responded and sent me the product.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2022

I really hope this fits!
August 21, 2022
Previous review

I really hope this fits! I'll definitely recommend this to others

Date of experience: August 21, 2022
Kentucky
1 review
0 helpful votes
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Small in the chest area and no support
September 11, 2022

I bought this for my daughter's wedding. She needed a low plunge type undergarment. She did not try it on. The area of the boobs has no support or wire that would provide lift.

Date of experience: September 11, 2022
Maryland
1 review
0 helpful votes
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10 out of 10 Recommend
September 11, 2022

It was quick and easy and the best shapers I've ever ordered

Date of experience: September 11, 2022
Illinois
1 review
0 helpful votes
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Website
September 10, 2022

Website easy to navigate! Descriptions well written.

Date of experience: September 10, 2022
Tennessee
1 review
0 helpful votes
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Shipping
September 9, 2022

It was easy to choose and buy. Love my shaper, but hated how long it took to get it.

Date of experience: September 9, 2022
Connecticut
1 review
0 helpful votes
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Love it
September 9, 2022

So far so good I'm in love with my order I want another one in the future

Date of experience: September 9, 2022
Texas
1 review
0 helpful votes
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Body shape wear
September 7, 2022

So far it's been great I'm excited for my package and I can't wait to try on…

Date of experience: September 7, 2022
Pennsylvania
1 review
0 helpful votes
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Great shaper/waist trainer
September 7, 2022

I highly recommend these products to anyone looking for a great shaper or waist trainer. I would definitely go a size down bc it has a lot of stretch. I could have went with a XS.

Date of experience: September 7, 2022
New York
1 review
0 helpful votes
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Satisfied customer!
September 6, 2022

My shopping experience was pleasant and easy to navigate.

Date of experience: September 6, 2022
Pennsylvania
3 reviews
1 helpful vote
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It was okay
September 6, 2022

The item was okay the crotch Zipper was very easily to access The part around my tummy did not tuck It definitely was not what it needed. You actually can see the lumps.

Date of experience: September 6, 2022
New York
1 review
0 helpful votes
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Excellent
October 5, 2022

I am satisfied with the product. The delivery process was sufficient.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Arkansas
1 review
0 helpful votes
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Not the look expected
September 3, 2022

Didn't really give the expected affect, zipper was too noticable and she didn't think it would be comfortable wearing a long period of time.

Date of experience: September 3, 2022

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.