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ShapellxReviews 4,320

4.2
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 3 days

Instant Feedback

19,783 reviews
Texas
1 review
0 helpful votes
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Great quality
June 18, 2025

This bathing suit is really nice quality But It was really tight so I reached out to customer support and they are sending me a size up. Super happy with my experience.

Date of experience: June 8, 2025
Washington
1 review
0 helpful votes
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Awaiting information to exchange
June 18, 2025

Awaiting information to exchange for larger size. Sent an email fir assistance. Have not yet heard back

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2025
Tennessee
1 review
0 helpful votes
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I ordered a shaper in the size I wear but it was to big, shapelix replaced my order with a smaller size and also let me keep the other one. Thanks shapelix. ( I have a request to create a shaper for women that's had c-sections, a shaper that gives stronger compression from the lower abdomen up) can't wait…💕💕

Date of experience: June 8, 2025
Colorado
2 reviews
0 helpful votes
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Excellent customer service
June 17, 2025

I accidentally ordered the wrong size and I wanted to return and exchange and you asked me what size and model and sent me the correct size and color! On top of that you allowed me to keep the prior order!

Date of experience: June 7, 2025
Virginia
1 review
0 helpful votes
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I'm in shape for ANYTHING!
June 17, 2025
Updated review

Excellent fit that enhances my shape and conceals the "extras"
I will definitely consider other "shape enhancing " products in the future.

Date of experience: June 7, 2025

Easy access to website
May 24, 2025
Previous review

Easy access to website

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Great product
June 17, 2025

Expected us to be higher and uplift my booty some more but overall, it was OK thank you I had a great experience

Date of experience: June 7, 2025
Nevada
1 review
0 helpful votes
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I didn't love the way the shaper fit it wasn't seamless the zipper part bunched up and you could see through my blouse also it make may belly look round in stead of flat

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2025
Indiana
1 review
0 helpful votes
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Love Love Love
June 17, 2025

Love the shapewear & the bras. Timing receiving the products was very quick as well! Will continue to order!

Date of experience: June 7, 2025
Canada
1 review
0 helpful votes
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I love the support underwear. I wish there was more lower stomach support options with the butt lift!

Date of experience: June 7, 2025

I love Shapellx!
May 26, 2025
Previous review

I love Shapellx!

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Works for small humans!
June 17, 2025

I am a small human. 112lbs & 5'3, but I'm also 40 and have had 4 kids. This was perfect to help cinch and lift areas that have got a little loose over time. I actually sized down to XS, if you can believe it, because I am more of a pear shape and my boob bra size was smaller than the small. So, I had to put in some work to get it over my hips and tush. Even then the top didn't get quite small enough for me as I am a 30B. Like I said small human, and I breast fed 4 babies, so my girls have deflated. I also wore this to an outdoor wedding in 95 degree weather! It was hot, but I was not wildly uncomfortable because this breathes well

Date of experience: May 24, 2025
Washington
2 reviews
0 helpful votes
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Comfortable
June 17, 2025

Great fit and delivered timely! Love it! Will
Continue to order as I size down, down, down. First time I received a shape garment that actual
Fits and is very comfortable.

Date of experience: June 7, 2025
Texas
1 review
0 helpful votes
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Life saver
June 16, 2025
Updated review

This was a very important day for myself. I celebrated my 60th birthday and retirement all at one party. I knew I needed a shape wear garment. So I did my research and studied the reviews. Most comfortable shape wear I have ever owned. Enhanced my natural curves.

Date of experience: May 30, 2025

I'm hopeful this size is true to fit
May 26, 2025
Previous review

I'm hopeful this size is true to fit

Date of experience: May 16, 2025
New Jersey
1 review
0 helpful votes
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Happy Day is here
June 16, 2025
Updated review

Received what I call a great Bra! Better than many. I hav3 purchase many similar items and they never fit well after washing. I hope yours lasts and keeps it's fit. So far so good.

Date of experience: June 6, 2025

Quick turnaround for exchangei
March 16, 2025
Previous review

The shorts fot great even though i am a 2X. I ordered a 3X because in past orders items like this were really too tight. The jumpsuit, size 2X was too small. Couldn't even get it over my hips. I am a true 2X. So why don't Shapellx bottoms fit. Once I get 3x in shorts or leggings it's smooth sailing

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
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My hourly glass shaper
June 16, 2025

I love the shaper. It's very comfortable and makes you look very slim and very comfortable shape under your clothes. I love it.

Date of experience: June 6, 2025
Virginia
1 review
0 helpful votes
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Very please
June 16, 2025

So comfortable you forget you have it on. The butt lift works well. Very shapely in my clothes. Will recommend to my 4 sisters.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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What momma apron?
June 16, 2025

Im amazed at how well it holds my stomach up and in. Love it! I can actually look young and beautiful, instead of having to try and cover up my big stomach and drooping belly.

Date of experience: June 6, 2025
Washington
1 review
0 helpful votes
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Perfect Fit
June 16, 2025

I received the best customer service, when I realized that I ordered the wrong size. They fixed the problem at no charge to me.

Date of experience: June 6, 2025
Arkansas
1 review
0 helpful votes
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Not what I expected
June 16, 2025

My Shapellx wasn't what I expected. It didn't hold my stomach in like I thought, and my butt wasn't lifted either. Actually my butt looked better without the Shapellx. I bought it for my stomach, but I was a little disappointed on how my stomach was still bulging out.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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My wedding
June 16, 2025

I have a very large and heav, breast. Didn't feel fully supported with strapless option. I didn't feel comfortable and changed out of it quickly 😕

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Body building
June 16, 2025

I did receive the product. But I returned it so I'm waiting on it to come. I did not like that I had to pay to send the item back. Usually companies have where you can return items without paying for it.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2025

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Orlando, FL