Picking up parts for my husbands baby (his Camaro) as a surprise for returning home from deployment in Afghanistan. This site was quick, easy, and simple enough for someone who knows nothing about cars to find the right part.
I am satisfied with the product and your website but may be you could include different shipping options to speed up the process i.e. Priority shipping. 10 days is too long to wait in the age of the internet and Fedex.
Easy to find my parts. I was a little disappointed with the length of time for delivery, but I understand it was out of stock. Not sfx's fault. Very happy with the price and customer service that I received when I called. Great guys.
I ordered the emblem from you guys before. But after 3 months of living in Florida, it's starting to rust. I was so pleased with the product I had to order another. In fact my truck is featured on your website as part of the product advertisement.
Quick and easy. Had exactly what I needed in stock. After receiving the item, I found it to be a couple millimeters short in diameter. Definitely better than it was but not perfect. Still pretty satisfied for the price.
Wanted to order head light covers online that other major auto parts retailers told me they could not get as it was "discontinued" according to their records. I called SFX Performance asked them if they could get the part I wanted, he assured me that he could, even though it wasn't on the shelf it would be shipped via manufacturer direct. I received my package within 3 weeks from ordering. Excellent customer service!
Over all a very professional company to deal with.
In my case the online dynamic receipt didn't update but my emails were responded to promptly.
I couldn't be happier with there service.
I highly recommend SFX to international buyers as there freight charges are not extreme like some of there competition.
I actually bought these and as soon as I installed them, someone literally hit my car the next day and they got scratched up. They were so perfect/amazing I had to reorder them again so I may have an actual experience longer then one day. Thanks you guys for the amazing product!
I had been looking for these specific lug nuts for over a year. They had to be ordered from the manufacturer. Once SFX received them they were shipped and received by me in 4 days. Had what I needed. Fast turnaround. Customer Service responed with immediate answers to my questions. Highly recommend SFX for your performance needs.
Total price was different than what was listed on web sight. This was not made aware to me until after I finished my order and paid. The reason given was limited quantity, the price should be reflected on you web-sight.
I ordered two of the same product and it turns out SFX only had one in stock. Initially, I was upset with the shipping time since it took almost two weeks but after contacting the customer service, the rep explained the situation and shipped out both products the next day. Products were exactly what I was looking for.
This is my first time using your site and my needs were specific. I wanted a black Chevy bow tie to fit my 2012 Impala. I placed the order on July 17th. On July 25th, my order still reflected no activity. I called customer service and he let me know they were waiting on one of the two bow ties I had ordered because they were out of stock. Stock should have been reflected on the website when I placed the order or I should have at least received an email regarding the status of my order. I got nothing. My parts finally showed up on August 5th and I am happy with the way they look, it was just a hassle to go through all that.
The info read the part was specifically for an FJ Cruiser, because aside from the size of the lug or lock nut, I need a 5th part to secure the outside spare. Exactly what any FJ owner would want to read in the product description thank you. My order arrived fast, great quality.
I'm buying these valve tubes for my car. It has the hidden BBS valve stems. I've bought other tube extensions that didn't fit. I'm concerned that these will fit. My tires need air and I can't fill them.
You had exactly what I wanted to my vehicle. You don't have a huge set of choices for other vehicles I have but they are fairly new so its understandable. Prices are good compared to some sights I have looked at.
Finding the item was easy and at a reasonable price but took 3 1/2 weeks to ship I had to call twice to find out why because they failed to inform me that they did not have my item in stock and had to order it.still waiting to inspect the item
My order was processed quickly and even with the delayed delivery due to a major snow storm in the northeast, my order still came quickly. This was a great shopping experience and I will be ordering from SFX Performance again in the near future. Highly recommend!
Had almost everything I am looking for, I will definitely be back for more, my only issue is i wish they were a little more descriptive in their posting as i thought my headers were going to be a little bit bigger than they are but they will still work with my setup so i am keeping them. Overall it was a good experience
The web site said to call to verify stock. I did so and the the gentleman was very professional and courteous. He told me the part was not in stock but he expected this item to be in in approximately one week. Richard informed me later that the wait time would be longer and offered up an acceptable alternative while saving me money. My wait time ended up being over a week anyway, as they dropped the ball on my order. All in all though, not a horrible transaction and I would buy from them again.
Parts that arrived were different than pictures on website. I understand manufacturers change inventory, but pictures need to be updated when this happens.
Good customer service when I called about the issue. I wish it hadn't taken 3 people to get to someone that was willing to resolve the situation, but overall pleased with willingness to make it right.
SFX Performance has a rating of 4.5 stars from 1,010 reviews, indicating that most customers are generally satisfied with their purchases. SFX Performance ranks 800th among Auto Parts sites.