Sevenly

Attracted by SGN merch and supporting charity, but what a failure. In this age of order delivery, the order took almost 3 weeks before it even shipped. Then it arrived broken. I sent it as a gift, so extremely disappointing. It looks like it may have been broken before it shipped. Don't use this site. There are other ways to raise awareness & support causes.

I have emailed and called this company… please feel free to read the latest email message I sent to the company.

This message is strictly for my records after speaking to you on the phone today at 11:00. I requested status 13 days ago and I see that my message was read, however I have not received a response.
My order was placed over 3 months ago with absolutely no shipping details provided or an estimated ship date.
I have made multiple attempts to work with you, I have used multiple methods of communication to resolve the order status, yet I am still not receiving any viable order or shipping information/details.
I will make this clear that I no longer wish to receive the product due to company standards, lack of customer support services, and shortfalls on supply/demand projections.
I will advise that I will continue to purse the Better Business Bureaux and the Federal Trade Commission to assist with resolution. I will also completely disclose the telephone conversation I had today with Lynette.
Again… this message is for my records of our conversation history.
I would love to have this issue resolved by receiving a full refund or my product that I purchased. Lynette stated verbatim that customers are "spoiled" by expecting products to deliver immediately upon order. The Federal Trade Commission that products should be shipped within reasonable timeframe, within a 30-day timeframe.
Questions, Comments, or Concerns… please contact me at: ###@gmail.com, telephone: ###_###_####, or via Facebook.

Sevenly is the smartest way to find greatest causes of the world. By purchasing an item anybody can easy participate in that great campaign

Horrible customer Service. My order still has not arrived and it has almost been a month. They told me it shipped but they don't have a tracking number. I've asked for more info twice and I have not gotten a reply. Do not purchase from this site. I'm likely going to contact my cc company and just do a charge back.

I purchased 2 items on 10/7/2021. I received a confirmation email of the purchase and nothing since. I emailed the company to ask when I would receive my items or even a tracking number, and nothing. Next I will be going to the better business bureau. Do Not Purchase from this company it is a fraud

Ordered a face make from Some Good News for a good cause. I never received it. Sevenly asked for a review, I told them. No response, no mask,...
I will never use Sevenly.

Will take your money and create a shipping label, but never actually ship your purchased items. I have had two shipping labels created for a purchase over 3 months ago, but it is still "stuck in pre-shipping." And, no response to my demand for a refund. Huge scam.

After filing a complaint with BBB, in operations state, the vendor responded with apology and the item ordered was tracked and shipped. Received item.

I received a note from their social media coordinator that she'd get back with me but nobody ever did. I ordered 18 days ago and still no word on ship date. So much for the great causes. I should have read the reviews about this company before I placed my order!

I was charged for my order immediately after I entered it online, but after a full month and an inquiry, the order goes "unfulfilled. Am concerned this may be a scam.

Ordered 2 items on 5/18/2020. First one delivered in June but still waiting for 2nd item. Thought it was a great company but they don't know what they are doing. A USPS shipping label was created for my 2nd item on 6/7/2020 and I still haven't received it. Sevenly told me to contact USPS but it clearly says they have not received the item to ship. It's worse than trying to get a child to do something. They are inept and should not be donating $ to charities before they fill orders. Do NOT give them your money even if you think John Krasinki has something to do with them. If he does, SHAME on him. Next step is to dispute charge on credit card. They aren't smart enough to be ashamed.

Don't order from this company. They are scamming people. I placed an order 9/23. It was supposed to text me an update when it shipped in 5-7 days. Nothing. I've sent emails. Messages. I have not recieved my order nor have I gotten an update about it. When they DO reply they telling me they are "looking into it". Nobody seems to have any info on my order. Decided to read reviews online and it looks like others have had the same issue. A few years back this was a great company. Not so much now. Guess I'll have to file a dispute with my bank. I've already filed a formal complaint with the BBB.

I would not order anything from this company! Place an ordered over a month ago, and still have not received the $179 order that I placed! I sent several emails with absolutely no response! I finally reach them using messenger, and was told my order would ship this past Monday, have have requested tracking information several times and haven't gotten a reply. Wish I had read the review before I placed my order that it is a sham company! Luckily I used PayPal and am filing a claim against them! Do no order from this non company!

I loved the concept. Placed order 9/2. Today is 9/25. I still have nothing. I reached out and kept getting said it would ship... I feel like this is a very disingenuous company. I have tried to cancel my order and was told I could not do that. Please be careful before you order.

My students collected $ to get a thank-you gift for a fellow student who had created a wonderful piece for our Shakespeare Festival competition. I ordered the item from Sevenly that the students wanted and then we waited, and waited, and waited. I contacted them via phone 4 times, they never responded. They finally responded to an email. Finally, the order shipped. However, even though it says it was delivered (according to THEIR tracking system online) I never received the merchandise (someone was home all day) nor did I receive a slip from the post office saying the package could be picked up. I contacted Sevenly and they informed me the problem was mine and out of their hands. I am now waiting for a USP tracking number from them so that I can follow up with my local post office. I will not do business with them again.

I have purchased several items from sevenly. This review will be for the most recent purchase. Animal welfare issues are important to me and when sevenly had a tank available for rescue dogs, I was happy to purchase. I ordered a tank top and found it to take approximately 7 days to arrive. That was as expected. The shirt itself has a great design - sevenly has many great designs - but the material in the shirt is incredibly lightweight and somewhat flimsy. I was a bit afraid to wash it in a machine but it turned out fine.
Sevenly is on facebook which I where I most often see what new items they have available. I also get e-mail from them but am thinking of unsubscribing as I receive a few more than I care to.
Overall, I was happy with my last purchase and would purchase from this company again if something new catches my attention.

I have ordered through Sevenly over 4 times in the last few years. After the first time, I knew I would not receive my order in less than a month. And I was okay with that. I tend to buy in my cause... Autism. I placed my last order with Sevenly in May of 2016. I veered off course and ordered a few gifts and 4th of July apparel. As of today, I have not received anything. I have used their site to create 7 inquiry tickets (received 5 generic responses), live chatted 3 times with promises to ship in 10 days and left several voice messages that went unanswered. Yesterday I wrote a negative review of Sevenly with the BBB. I also received an email from Sevenly yesterday morning declaring PARTof my $234 order had been shipped. As of a few minutes ago, the UPS tracking number provided in Sevenly's email is "not available at this time " I have never seen such a lack of customer service. I wonder if the charities they service even receive the customers $7.00 per item. It's shameful to present yourself as a champion for such things as autism, veterans, etc and not even so much as respond to the donors/ customers of those causes

I enjoyed being a Sevenly customer. Even my interactions with the customer service team were encouraging, light hearted and professional! You can tell that, even if there are bumps along the way, this company Has a heart for helping others. So ill most definitely be a repeat customer!

Ella on customer service took great care of me. Totally excited about the new direction of this company!

First time I needed to reach out to their support and was happy with the results! Good company to work with.

Love wearing my story and creating conversion, artfully. People Matter and 22 shirts are my favs, and my Mountains are Calling cell wallet. SEVENLY ROCKS! Thanks for what you do -

I love Sevenly and how they create beautiful art to support causes that are so important to me. Theyre so kind and responsive and go above and beyond to help!

The shirts are super trendy and the artwork is really unique, plus the charitable donation made through each purchase is an easy way to give back!