I have ordered through Sevenly over 4 times in the last few years. After the first time, I knew I would not receive my order in less than a month. And I was okay with that. I tend to buy in my cause... Autism. I placed my last order with Sevenly in May of 2016. I veered off course and ordered a few gifts and 4th of July apparel. As of today, I have not received anything. I have used their site to create 7 inquiry tickets (received 5 generic responses), live chatted 3 times with promises to ship in 10 days and left several voice messages that went unanswered. Yesterday I wrote a negative review of Sevenly with the BBB. I also received an email from Sevenly yesterday morning declaring PARTof my $234 order had been shipped. As of a few minutes ago, the UPS tracking number provided in Sevenly's email is "not available at this time " I have never seen such a lack of customer service. I wonder if the charities they service even receive the customers $7.00 per item. It's shameful to present yourself as a champion for such things as autism, veterans, etc and not even so much as respond to the donors/ customers of those causes
From the quality of the clothing to the amazing customer support, I highly recommend working with Sevenly!
I love Sevenly and how they create beautiful art to support causes that are so important to me. Theyre so kind and responsive and go above and beyond to help!
I've been a long time shopper with Sevenly, and I love that I can change up my look with cool, graphic tees that are cause-based. Win-win!
First time I needed to reach out to their support and was happy with the results! Good company to work with.
The shirts are super trendy and the artwork is really unique, plus the charitable donation made through each purchase is an easy way to give back!
Overview
Sevenly has a rating of 2.3 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sevenly most frequently mention customer service and tracking number. Sevenly ranks 71st among General Apparel sites.
- Visit Website
- Fullerton, CA, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more General Apparel Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members