business logo of SelectBlinds

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+114
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,735
This company responds to reviews on average within 1 day

Instant Feedback

75,694 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Lauralea C.
Unfollow Lauralea C.
Share Review
Report Review

New Blinds
January 20, 2025

We love them! They work great! They were easy to install.!

Date of experience: January 10, 2025
California
1 review
0 helpful votes
Follow Quang N.
Unfollow Quang N.
Share Review
Report Review

This is a DIY project hence clear and easy to understand installation instructions, especially video tutorials are necessary. I had to spend a lot of time to read and understand the printed instructions that come with the blinds. Instructions are poorly explained and designed. SelectBlinds should provide step by step installation videos.

Date of experience: January 9, 2025
Michigan
1 review
0 helpful votes
Follow Claudia P.
Unfollow Claudia P.
Share Review
Report Review

Perfect fit
January 19, 2025

I used the measurement guide and it's a perfect fit. I ordered lots of samples for free so the color is just what I expected

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Igor K.
Unfollow Igor K.
Share Review
Report Review

Great store!
January 19, 2025

Wonderful service, I chose it, quickly processed it and delivery was ahead of schedule. Everything was perfectly packaged, nothing was damaged. Next time I will order the blinds here again.

Date of experience: January 9, 2025
Minnesota
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Roman shaded
January 19, 2025

Easy to shop online, lots of design options and colors. Shades are quality and easy to install. They provide very good instructions on measuring.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
Follow Marie M.
Unfollow Marie M.
Share Review
Report Review

Roman Blinds
January 19, 2025

We absolutely love our blinds and have ordered several house fulls of blinds as we are multiple property owners. These were the hardest blinds we had to ever hang. 102 wide by 62 high. The holes were misaligned and ridiculously hard to drill anchor holes

Date of experience: January 9, 2025
Virginia
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

Great Blinds!
January 19, 2025

It could've been easier to select the blinds and order them. They came within a week and that was awesome. Very easy to put up and they look outstanding!

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

A beautiful upgrade~!
January 19, 2025

I replaced my boring blinds with these roman shades, and they are absolutely beautiful. I love them! Glad I paid extra to have them be cordless too.

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Scott A.
Unfollow Scott A.
Share Review
Report Review

Excellent product and service!
January 19, 2025

What can I say, ordering my blinds was simple, they arrived in a reasonable amount of time, and saving best for last, fit perfectly and were beautifully finished.

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
Follow Tracy S.
Unfollow Tracy S.
Share Review
Report Review

Service not Honored
January 19, 2025

First and last time purchasing blinds from Select Blinds. My husband measured the blind size we needed. I was confident he measured correctly but I purchased the wrong measurement protection as mistakes happen. I received the order and the blinds are one inch too short in width. I reached out to Select Blinds and chatted with two different agents and the only response I received was I measured incorrectly. Both agents aggressively shared with me how to measure properly. I know my measurement is incorrect and I asked about the measurement protection that I purchased and all I received was the information on how to measure correctly. I will be purchasing a blind from Lowes whose customer service is far better than what I experienced with Select Blinds. I will be donating the $300 blind to Habitat for Humanity.

Date of experience: December 13, 2024
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Tracy,

Thank you for providing your feedback. I will forward your comments to our Customer Service Lead for further review with our team. I am committed to enhancing your experience with SelectBlinds and resolving any issues you may have. Please reach out to me via email at BrandAmbassador@selectblinds.com so we can explore potential solutions. Thank you.

Thank you!

–Natasha, SelectBlinds Brand Ambassador

Texas
1 review
0 helpful votes
Follow Brad M.
Unfollow Brad M.
Share Review
Report Review

Still trying to resolve a fit issue
January 19, 2025
Updated review

Overall the quality and construction look great. I've been plagued with issues with this order from the start. First they were sent without the "no-drill" mounting bar as ordered. That took several weeks to be made and sent out. Second, when I was finally able to mount the blinds, I discovered one was made.25 inches too big and not to the measurements I sent it. I'm still working to resolve this with Select Blinds over 6 weeks after the initial order was placed. Customer service is very challenging as they use a text message service that at times is very slow to respond. I've waited almost 24 hours for a text response.

Date of experience: January 9, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Bradley,

Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.

– Natasha, SelectBlinds Brand Ambassador


Box was damaged and blinds dirty
November 16, 2024
Previous review

Box came badly damaged and blind fabric material was exposed. It got dirty as a result.
Could not reach anyone via phone to support

Date of experience: November 6, 2024
California
2 reviews
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

I appreciate the quality and versatility of these blinds. After purchasing 7 blinds for my downstairs space, I immediately came back to purchase 4 more for the upstairs.
The quality is second to none. Installation guides are helpful and practical. The blinds themselves are high quality and quite lovely. I anticipate having them for many years to come.

Date of experience: January 9, 2025
Oregon
1 review
0 helpful votes
Follow Guy Y.
Unfollow Guy Y.
Share Review
Report Review

The Blinds are great!
January 19, 2025

The blinds arrived when they were supposed to. They were very easy to install and they look great.

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Share Review
Report Review

Missing parts
January 19, 2025

The fascia boards on my roller shades were missing brackets to attach to the L bracket. I did the chat and then emailed but all I received were videos that did not pertain to the product or problem. I called only to be told the entire staff was training and phone calls weren't being taken. They are good with sending out surveys and videos but my shades are still sitting in their boxes because the missing brackets have not been addressed. My first experience with this company was great but this time it has not been. Very frustrated and I doubt I will order again - especially if my missing parts are not resolved.

Date of experience: January 9, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Lisa,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

Florida
1 review
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Share Review
Report Review

So glad I chose this company! They were exact with measurements

Date of experience: January 3, 2025
New York
1 review
0 helpful votes
Follow Debra L.
Unfollow Debra L.
Share Review
Report Review

Very Pleased.
January 19, 2025

We are very pleased with the top-down shades that we ordered from Select Blinds. The blinds are just as described and of good quality. Our shopping experience was seamless from order through delivery. We will definitely shop with Select Blinds again.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Roman Blinds
January 19, 2025

The Blinds were delivered promptly and were of high quality and easy to install. No complaints.

Date of experience: January 9, 2025
Oklahoma
1 review
0 helpful votes
Follow Teri C.
Unfollow Teri C.
Share Review
Report Review

LR
January 19, 2025

I haven't hung them yet, but all good so far. I love the no drill options and fabric quality.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
Follow RUTGER V.
Unfollow RUTGER V.
Share Review
Report Review

Very friendly customer service. We ordered swats of fabric first before we ordered the shades to make sure we like the feel of the fabric. We decided on linen fabric which gives a warm feel.

Date of experience: January 9, 2025
Massachusetts
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

Looks cheap
January 19, 2025

The sample looked great. But when the actual blind got delivered, it all looks very cheap. The valance does not look nearly as good as the photo. You can see the no drill components from both outside the window and inside the room. It's a large white bar between my tan wall and brown shade. Additionally, the string on the Roman shade looks very cheap from the outside. It's two white bulky lines running down the brown shade. Overall, I don't like them and wouldn't order again. I wish I could return them and get my money back.

Date of experience: January 9, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Jessica,

Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

– Natasha, SelectBlinds Brand Ambassador