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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Great price on woven wood blinds. They all fit perfectly and raise and lower nicely with no cords. We do have one of the 7 that we ordered that sits slightly unlevel when lifted. Will probably move that to another window that will stay down majority of time.
Measured myself, fit like a charm. Quality materials. US owned. What else can you ask for
I surprised my wife with a beautiful custom made Roman shade for our kitchen and she absolutely loves it! The cor, texture, build quality and lifting mechanism. It replaced a 2" slat blind that was soooo heavy that she couldn't lift it to let adequate light in, but this new blind is so easy to lift up and pull down with no cables or rods! I highly recommend!
Easy and quick. Great blinds. Fast delivery.would definitely use again.
Experience was great. Quality was not. 2 out of 4 blinds I ordered do not work correctly. I didn't get them installed for several weeks after delivery so didn't file a complaint.
These shades were delivered on time, and the color, fit, ease of installation, and quality are all better than expected. I will order more for the bedroom
Ordering was easy. Delivery took longer than expected. We just installed them however, one month after delivery, so timing wasn't a huge issue. The cordless retraction on our roman shades is a little clunky...especially for the larger window. They are actually a pain to operate, but all four roman shades operate the same so I think it is not a defect in the mechanism - just a cheap mechanism. I would likely not order from here again. Next time I will go back to the previous company I ordered form.
We bought select blinds 15 years ago. And now we have new windows with some slightly different sizes. So the ordering process went well as we checked and double-checked to make sure we got it right. We also ordered some blinds for Windows that had some traditional vertical blinds we wanted to go top down bottom up on everything. The clips to install them are a little different so I was frustrated on the first one. But they were actually very easy I was just making it hard after the first one everything went perfectly well. Great blinds love the top down bottom up
Satisfied with process. Easy installation, look good, operates as should.
I ordered the light filtering shades. The ordering instructions and installation instructions were clear. They were delivered promptly and look beautiful in my loft space.
Hi Heather,
This is why we do what we do! Thanks for sharing how our shades are making life a little brighter—and more beautiful—for you.
Have an amazing day!
– Brendon, SelectBlinds Brand Ambassador
These were easy to install and provide the darkness and light that we wanted.
Fantastic blinds! Delivered faster than originally quoted. A+ experience overall.
Hi Derek,
We're so glad our shades checked all the boxes for you! Thanks for taking the time to share your experience—it means a lot.
Have an amazing day!
– Brendon, SelectBlinds Brand Ambassador
Reason for the delay in response has been the tardy installation of the blind. Very much appreciate the expeditious manufacture and shipment of this order, You filled the order exactly as ordered in quality, color, and detentions, Thank you over much
Way cheaper than both the in house estimates I got for essentially the same thing. Like WAAAAYYYYYY cheaper. Ordering process was simple, received size was perfect on all items. Installation was easy including battery.
I got the basic exposed roller version. I like not putting a cover over it but the brackets stick out and look ugly. My biggest gripe is that when I pull down to roll it back up, it doesn't go. I have to push it up and then roll it from the top.
Hi Carissa,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
This is my second purchase. I'm very happy with both. I spent more on window shades, but got everything I expected! We love them!
This purchase was just roller shades. They're priced to match the chain stores, but are much better in quality.
Easy ordering love it the way you got it set up. Very easy. Thank you.
Quality and accuracy of sizing blinds is great. Production and shipping times are not. 2 months from order to delivery. Quality, I would recommend, If you are in a hurry, I would not.
Hi Curt,
Thank you for your honest feedback about the shipping time, for your recent SelectBlinds order. I will pass this along to our team so we can improve our customer experience. If you have any more concerns, please don't hesitate to contact me at BrandAmbassador@selectblinds.com.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
We were able to clamp the main unit on the window frame and it is secured firmly. However, when we try to install the blind to the frame above, we can not get it to snap into place or stay in place. So, it is completely unusable!
Bill Trembly
Hi Bill,
We appreciate your honest feedback about the installation of your shades. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
You had what I wanted. Your phone assistant was very helpful. The curtains look great!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Lisa,
We appreciate your honest feedback about the retraction on your Roman Shades and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador