On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering was easy and the blinds arrived pretty quickly. They were a perfect fit and easy to install. They exceeded our expectations
Ordered the zebra roller shade for a few places in our home. Absolutely love the quality and that you can order samples at no charge to find the best color. Would highly recommend
The product was received assembled wrong by select blinds. I reached out for help and eventually repaired the mistakes myself before I was responded to. Just shows the poor quality control and assembly that goes into their work.
This is my third order from Select blinds. Great product, ordering process was very easy. Hassle free installation.
The website was able to answer all my measurement questions, provided easy to understand tutorials, and diagrams. I ended up not needing to call customer service even though I ordered for my entire home. The fabric, style, color, and quality was exactly what I expected. I also purchased hardware for all the curtains and it was also as expected. There was a short delay with one of my packages, but I was updated regularly and I was easily able to track it until it arrived.
I couldn't believe I measured the windows myself and they all fit. Couldn't be happier with the product! They look amazing, were affordable, and so functional.
I've been a long time customer. It is obvious you are outsourcing your customer service over seas and it shows. Nobody can give you a straight answer and people are hard to understand. I've been waiting for a credit for over a month and keep on getting the run around. Very disappointing
Hi Edward,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I thought the photo I was looking at would be the blind I would order. Sample had a wand mine did not. Otherwise blinds are fine.
Hi Rachelle,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!
Thank you!
– Brendon, SelectBlinds Brand Ambassador
One blind does not raise evenly no matter what I do but overall like the blinds
We ordered blinds for every window on the main floor of our house. The quality is first-class! They all fit perfect to our specific measurements. We went with the reverse roll which I also like. They were shipped promptly too. We will be ordering these blinds for our upstairs windows as well.
Great product, good prices. They had exactly what I needed.
Easy to shop and very detailed explanation how to measure. So easy to install. Very nice quality.
Arrived longer than expected. The pull in the back of the shade to move it up and down is an inconvenience. I thought it was totally cordless and this has a ring with a cord which retracts the shade. I will not order this type of shade again.
I was sliding individual blinds into their little strings for hours. They sent me a bunch of loose material. Some genius must've had the idea to save a few pennies. "Why not just send them some string, vinyl, and glue?! That way, we save on machine maintenance... do I get a raise?" Go somewhere they at least assembled the things. I definitely will.
Hi Jonathan,
We appreciate your honest feedback about your new blinds and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
From the time we placed our order till the time we received our order, everything went very smoothly.
The shade was easy to install. Both the quality & the color are very nice. A perfect addition for our room.
A great experience with Select Blinds,
I measured my window openings 3 times and then ordered. The blinds fit perfectly. They were easy to hang, although it took 2 of us to do it. No big deal, but be aware. The color and privacy amount are better than I expected. They easily go up and down without cords—I love that feature. Don't hesitate to buy them.
Good as expected. No problems. -------------------------
The measuring made me nervous and was somewhat confusing, but I think that had more to do to me. It all turned out perfectly! The blinds were as described - very nice quality. Installation was easy and shipping was quick! I would recommend!
First order arrived two inches short, second arrived damaged and the third was perfect.
Hi Helana,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi Benjamin,
Thank you for letting us know! We want to help you create spaces you’re proud of at a great cost! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brendon, SelectBlinds Brand Ambassador