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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Not the material I thought the blind would be made of. Feels and looks like plastic. Didn't like, didn't use it.
We were very happy with the quality of our blinds and how easy they were to install.
Custom shades fit perfectly and were easy to install. Thank you!
Great product but the instructions on how to install and use the hardware are pretty much non existent.
I ordered a custom size blackout roller blind in white. It's a good quality and blocks out the light just like I wanted.
I am happy with my blinds and just ordered more. Good company and good quality products.
They provided videos with how to measure your windows depending on how you want them installed, per product, etc. Some things I never even thought of but was definitely necessary. They made it really easy to order and shipped so fast I thought I was even getting scammed because things usually take longer. Products arrived in good condition and really good quality as well. Extremely happy with our purchase and will definitely be going back for motorized blinds next
Service reps were terrible to me on the phone. Not helpful at all.
Hi Philip,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
We've purchased three of these blinds. One very large blind for our picture window (the widest measurement available) and two others for guest bedrooms. We've been impressed with the quality to price ratio and will purchase more. We've spent tons more on custom blinds in the past.
I am extremely disappointed with this company. I have ordered blinds from them multiple times in the past, but this time, the blinds I received had curved slats instead of the straight ones I expected. After inspecting the product, I checked the website and found no mention in the description that the blinds had curved slats. Additionally, several images in the product listing show flat slats, not curved ones. I never removed them from the box or took out any of the accessories.
I requested an exchange for the flat slat blinds and offered to pay any price difference if necessary, but I was told there are no refunds or exchanges. Given the product description, I don't believe the responsibility falls solely on me. The blinds were also standard sizes.
When I pointed out that the product's name, "SelectWave," didn't indicate that the blinds would be curved, I was told I should have known by the name alone. I tried explaining that many brands have names that don't relate to the product itself (e.g., Apple, Caterpillar, Red Bull, Fox, Diesel, etc.), but my concerns were not addressed. I also pointed out again that nowhere in the very long and thorough product description does it say anything about the slat being curved. I took screenshots of the photos and diagrams they show on the product page and emailed those in as well but still got the same response of no refunds or exchanges.
As a repeat customer, I am very dissatisfied with the customer service. There is no phone number available for contact, only an email address. Every time I sent an email, I had to wait 2–5 days for a response. This experience has left me very frustrated and I will be posting this review to Google, The Better Business Bureau and the AG's office.
Hi Jamie,
Thank you for your honest feedback about your blinds. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
Very easy to install and beautiful to see. Love the fabric and it's lining.
Took longer than expected as it ships from Vietnam 3-4 weeks. Get the blinds with cords, it's hard to reach up to pull the blinds, pushing them up also isn't so great especially if you have a couch in front.
Cellular shades exactly as described, high quality, with a perfect fit, fast shipping
Products are exactly as described on the website. Custom orders have always been spot on with reasonable prices and shipping times for quality products.
I have purchased many times from Select Blinds. This is the first time that I have been disappointed. The quality of the blinds is not what it has been on""in the past. Will not purchase again.
Hi Kathleen,
Thank you for your honest feedback about your shades. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I love that I can order items and they come just as I order them!
Ordered the zebra shades and they look pretty cool! Only thing is that they were a tiny bit short-but we kept them since it only shows up a little when they are on an open (style).
They look just how it was explained and shown.
Really happy with them!
I have not yet installed the shades and am unable to give a review at this time.
/we ordered the bamboo and the black, cordless. I hung them about a 1/4 to 1/2 the way down the window so we have the top exposed to the light and the usually keep the bottom closed in the bedroom/bathroom.
We really love our blinds. They are good quality and I feel like they will last a long time. We just switched out 3 of our windows to try them out. We will be buying more. They are a little expensive is our only complaint. I love how they send samples so you can see what they look like in person and decide what color you like best
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Theresa,
We appreciate your honest feedback about your shades and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador