SelectBlinds has a rating of 4.4 stars from 7,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SelectBlinds most frequently mention customer service, good quality and easy installation. SelectBlinds ranks 1st among Blinds sites.
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Great ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
È l'ottimo. Mi piace moltissimo il colore e lo stile.
Not pleased. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcc
Very bad experience. Called customer service twice. First time thought they fixed the problem, wrong. Second time after I received blinds was not good. Kept asking to speak to a supervisor and was denied several times. Finally gave up Never talked to anyone who could help me or wanted to discuss my problem.
The shades are absolutely beautiful, however came in defective. These are not my first roller shades so I know they should completely retract. These do not, they will not filly retract leaving at least 10 inches of shade. Contacted customer service, and a representative tried to tell me I've ordered the wrong size which really doesn't make any sense even if the size was incorrect…. Had to send two different videos with proof, and waited three weeks for them to get back to me. Finally, they sent replacements which are also defective with the same exact issue! They can't seem to get these right. Very disappointed as I've wasted months with select blinds, but unfortunately, they make shades that don't work properly.
Hi Anna,
Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.
– Natasha, SelectBlinds Brand Ambassador
I needed a lot of help and SelectBlinds helped me throughout; because the blinds were a gift to my 2 teen grandsons, I worried about the measurements they did several times. I ended up buying the insurance for peace of mind, although didn't use it. The boys had measured correctly, put them up with ease, they fit and look great, and we have 2 happy campers.
We bought select blinds 15 years ago. And now we have new windows with some slightly different sizes. So the ordering process went well as we checked and double-checked to make sure we got it right. We also ordered some blinds for Windows that had some traditional vertical blinds we wanted to go top down bottom up on everything. The clips to install them are a little different so I was frustrated on the first one. But they were actually very easy I was just making it hard after the first one everything went perfectly well. Great blinds love the top down bottom up
Easy to follow instructions for measuring windows made ordering custom made blinds online less stressful. Delivery time was good, considering the blinds are made in Vietnam and they were routed through South Korea on their way to the U.S. (I failed to check where they were made before ordering.) The blinds arrived in excellent condition and are very nice. Installation instructions were easy to follow, but I've done this before, so I've had some experience. The new blinds look great and matched my curtains perfectly. The chain mechanism to raise & lower the blinds is working smoothly so far. They were more expensive than I would have liked — I might have saved money by shopping around, but I can't complain about the value because they are good quality.
Easy to use website to get exactly what you want! Make sure you measure several times before you order. The blinds fit beautifully and look great! Very happy with our decision to purchase SelectBlinds!
FedEx refused to ship my blinds to my address. Select Blinds received my blinds back. Now they say that "their production department" refuses to refund my money. (Close to $1,000). Poor customer service that never follows through! I wish that I had looked at their Better Business Bureau complaints before ordering which are an extreme number. I'm working with my bank for resolution and perhaps further action. BEWARE!
Easy to order. I caught a great sale as well. The open from top down & bottom up was exactly what I was looking for. They weren't available when we bought our first blinds 17 years ago. The bamboo color was perfect.
I had several questions that were answered quickly and professionally by Vanessa and then Mack. I found it challenging to measure the window without fully understanding the construction of the window blind. Customer service was very helpful.
So far so good. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Hi Dan,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Natasha, SelectBlinds Brand Ambassador