From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased mini blinds for our bathroom and they were uneven when fully closed. I made one phone call and they were quickly replaced. I have used Select Blinds for several rooms and I have been very pleased with there product and customer support
I was surprised when I found these blinds with a motor for such a good price, and was impressed with them when they got in. Only downside is that it doesn't seem you can reprogram them (we got 3 blinds, wanted 2 on one channel and 1 on its own). At least there's a way to do all channels at once who we just use most of the time
Samples arrived within a couple of days. I had some questions which were answered completely on the live chat provided. Looking forward to receiving my roman shades!
I like that I can custom order the size I needed with a very easy process.
Wonderful and I recommend this company for anyone needing to purchase blinds.
Very easy to place an order! Quick turnaround and delivery time!
Blinds came as expected and I was very pleased with the product. Husband installed without any hiccups and they really finished the room off nicely! Quality is as-expected. Entire process was straightforward!
Never have ordered much from the Internet but this was a seamless effort.
Ordered Custom Glass Door basic System - Vinyl at web site - following Manufacturers instructions. Blinds came with in 3 days of order date
Installation and Product fit perfectly.
Will use Select Blinds again when We require door and window treatments
Wonderful-have used you numerous times in the past.
Easy to order and install, and very happy with purchase
Provides photo and re order was started next day - no chargeGood follow up from Agent to solve my problem
The blinds arrived sooner than expected. Hanging them was easy with the hardware provided.
Easy to use ordering process, excellent customer service. I can't wait to receive my new blind! Thank you!
Easy to put up. Room darkening good. My granddaughter happy with easy open and close
Easy to order, arrived on time, perfect fit. The shades transformed the look of my living room.
Select Blinds is wonderful. Everything was perfect.fast shipping and great quality.
I do not like thar I have no power to prevent my personal information being shared. The Advertising Off button doesn't even work.
My experience was wonderful. The samples came quickly and I was able to order my blinds within days.
Easy to use site. Arrived promptly and were easy to instill. I would recommend this company
Return customer. I replace the line that had broken. I ordered the exact same blinds that I purchased originally. The mounting system was completely different. I had to put a whole new set of holes in my windows. I am disappointed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chris,
I apologize because you had a negative experience with us due to your Top Down Bottom Up Shades not arriving with the mounting brackets you received a few years ago as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. We strive to make our products the very best and at times we make changes to our products, including mounting hardware.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,