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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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74,900 reviews

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Tennessee
1 review
0 helpful votes
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Always Happy
December 7, 2023

Customer service is great. We have been ordering for our new home 1 or 2 at a time and always happy. We have followed the measuring instructions and they fit perfectly.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Great quality, best price
December 7, 2023

So happy with the quality of these blinds and their price is the most competitive I found for custom blinds. They are also always cut perfectly.

Date of experience: December 7, 2023
Illinois
1 review
0 helpful votes
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Great service!
December 7, 2023

It was all done in a timely manner.
The service answered my questions

Date of experience: December 7, 2023
Ohio
1 review
0 helpful votes
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Great window coverings!
December 7, 2023

I had a great experience with my sales person. I asked her many questions, I called and emailed several times. She walked me through the process by giving me details and helping me through the entire process - she was awesome!

Date of experience: December 7, 2023
Kentucky
2 reviews
0 helpful votes
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Blind is nice
December 7, 2023

I ordered the wrong width and Select Blinds did correct it for me. I love the look of my bamboo blind. But a piece was broken off. Luckily I found it and glued it back on. But I still like my blind.

Date of experience: December 7, 2023
California
1 review
0 helpful votes
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Mixed bag
December 13, 2023

Buying is easy as long as you have the correct measurements. Had our contractor put up the blinds, but some don't work as well as others. The noncorded blinds are all over the place. Had a few that either won't go up by itself, while others will snap to the top. The corded option might be the way to go.

Date of experience: December 6, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Jefferson,

We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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:)
December 6, 2023

The ease of shopping and the selection was awesome!

Date of experience: December 6, 2023
Wisconsin
1 review
0 helpful votes
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Easy to follow directions for measuring and installing. Installed in minutes, and fit perfectly. 1/2 the cost of local stores, and the same quality.

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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Great service. Ok product.
December 13, 2023

The customer service is incredible. They are so so so helpful and consultative.

The blinds we received are nice, but one of them had a small tear in it. It's not terribly noticeable, but it's a shame.

Date of experience: December 6, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi James,

We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

New York
1 review
0 helpful votes
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The quality of the product and detail-oriented order process with an exceptional resulting fit make me a repeat customer.

Date of experience: December 6, 2023
Oregon
1 review
0 helpful votes
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It's a solid blind for the price. But wish the bottom frame piece was made of a heavier duty material. It feels like it's plastic which flexes and I'm worried will bend over time. Had issues with getting it to stay down, but, was able to get a quick fix via chat which was nice.

Date of experience: December 6, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Kaci,

We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Oregon
1 review
0 helpful votes
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Easy to order and easy diy
December 6, 2023

My second order in a month. Quick and simple to order. Well made and easy to install.

Date of experience: December 6, 2023
South Carolina
3 reviews
0 helpful votes
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Looks exactly like the sample.
December 6, 2023
Updated review

Beautiful!
Easy to install.
Easy to use.
Highly recommend.

Date of experience: December 6, 2023

Excellent!
September 28, 2022
Previous review

Excellent!

Date of experience: September 28, 2022

Easy to order
September 18, 2022
Previous review

Easy to order

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Great product and service
December 6, 2023

I ordered a replacement shade for a bedroom. I ordered the new one right from my cell phone, easy peasy, and it was delivered timely. Perfect match to the old one, as always a great place to shop.

Date of experience: December 6, 2023
Michigan
1 review
0 helpful votes
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We are very happy with your product and very helpful. The turn around was very quick. The packaging was very good and done good. Thanks

Date of experience: December 6, 2023
Minnesota
1 review
0 helpful votes
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X
December 6, 2023

Cathie grins grind off kids bleach. Lumbar blast. Fish hungry. Nick hogs big. Jiffy.

Date of experience: December 6, 2023
Louisiana
1 review
0 helpful votes
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I called selectblinds and spoke with AJ. She walked me through the whole process, easy as pie. The shades actually came in before we were ready for them so point there! However they truly were not easy too install. The new brackets that are provided are cumbersome to mark to screw in place correctly. Also be sure to pull the Velcro down on top so the brackets won't show. They could have put that in the instructions, it would've saved us some time. So we get the shades up and then there's this funny looking thing that holds the chain pull. I can't figure why they don't just use a hook. Also difficult to hold the thing in place while screwing it in. All around the shade's were difficult to install. I would give the shades a 7 and installation a 2.

Date of experience: December 6, 2023
Oklahoma
1 review
0 helpful votes
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Great product
December 6, 2023

Great product. Easily installed. Seems to be good quality

Date of experience: December 6, 2023
Tennessee
1 review
0 helpful votes
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They don't fit
December 13, 2023

They are too small can I exchange them? They are too narrow.

Date of experience: December 6, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Lorrie,

Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.

For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.

The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.

Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.

Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Oregon
1 review
0 helpful votes
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Fit perfect
December 6, 2023
Updated review

The size you order will be exact so measure carefully.

Date of experience: December 6, 2023

Bought here before always good product
May 26, 2023
Previous review

Bought here before always good product.

Date of experience: May 26, 2023