Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to order And affordable! Timely delivery
Easy to install
Blinds were about 2 inches short. I'm hoping once they're used more they will settle to the bottom of the window.
For context, I purchased "coal" sleek blackout cellular shades to fit an inside mount side-by-side double hung set of windows. We didn't purchase the least expensive but one or two trim levels up from base offering. I'm very happy with the quality and ease of installation. Follow the steps exactly as described to measure when placing your order and double check your options. Shipped took about 2weeks.
Beautiful as always
My house is coming along perfectly
Very good products easy to install. Good customer support.
Easy to use website, quick delivery, easy installation.
Excellent. Custom blinds at a great price. I have used select blinds for a few years now. Always had a very good experience. Got exactly what I wanted.
I didn't measure properly for a shade to cover the window on an exterior door. Thus it was to short. Customer service was very helpful in directing me to properly measure while our call remained active. I received the replacement and it fits perfectly
Quality is cheap looking. Hard to twist wand to open and close. Shipped to the wrong address.
Hi Julie,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
Easy to install, good quality, perfect color, will order again
Positive we went over dimensions multiple times. I even made a change to some of the windows after the fact. The modification went through not problem, and the instal was very straight forward. Sales person (Emily Walker) was amazing too.
It really is worth measuring up your own windows doing it yourself. You get free samples to decide what you want and you can see the quality in the products right there. I got the woven shades with a beige backing and it's perfect for privacy and very quality looking.
If I had any questions, somebody was at customer service available to answer all questions and follow up on orders and delivery! What a nice company. Thank you so much.
Ordering was easy, they arrived quickly, and they are absolutely beautiful. What more could you ask for?
Buyer beware - Select Blinds engages in egregious business practices. I chose Select Blinds specifically because of their A+ Better Business Bureau rating - huge mistake. I spent nearly $900 on cordless cellular blinds. Of the 8 blinds I ordered, 2 arrived defective. The Cordless Lift & Lock button was jammed so that the blinds couldn't be retracted. Worse than being sent two non-functioning blinds was the nightmare of trying to contact Select Blinds to report this and get replacements. You can't talk to a real person. They have set up a system that makes it as difficult as possible to return, exchange or even report defective products. I think they hope you will be driven to such levels of rage and frustration, you will quit trying to contact them and keep the defective products. I called the phone number, texted and tried to reach an agent via live chat. I was put on hold indefinitely after going around the phone tree. I got messages during business hours that agents were not available on the live chat. When trying to upload a video of the broken blind, a requirement to file a warranty claim, I kept getting an error message saying my video exceeded the allowable MB, when it didn't. After I finally managed to file the warranty, I was notified my replacement blinds were back ordered. I'm still waiting for replacements, and I have two useless $120 blinds sitting in a corner.
Hi Lolo, We appreciate your honest feedback about the broken Lift and Lock blinds you received, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options. Thank you! – Brian, SelectBlinds Brand Ambassador
Our honeycomb shades arrived quickly, were easy to install and they look great.
Not a good value for me, i haven't had the time to call customer service
Hi Lynda,
We appreciate your honest feedback about your Top-Down Bottom-Up Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
We purchased a pull down blind for large sliding door and came back to purchase window blinds for our bedroom. They fit the bill perfectly.
Sales staff was very helpful and patient with questions and information. Order arrived on time and texts kept us informed about progress for delivery. The blinds look great! Would order from this company again and have mentioned the great experience to others.
I think the blackout blinds are pretty effective, the only annoying thing is that they bunch up when lifting from the bottom and are not smooth. This happens to all my select blinds products.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hello Scott,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador