From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Pleasantly, satisfactory and cost-effective with a wide variety to select from.
Ordered these for our spare bedroom. We're great just what we ordered was not disappointed at all will be ordering more in the future.
I always have a positive experience with select blinds. This is the fourth or fifth time I've ordered from this company.
There was an error with the promotion so it looked like the shades were a lot less but select blinds would not do that promo. But they did work to get the best possible promo discount.
Prompt service, great help, quick turn around, quality product.
The measuring instructions were great. They arrived on time and they fit perfectly.
I ordered grey blind. I received one side grey, and one side cream color. They would not let me return the item or even provide a discount on a new one.
Hi Louis,
We appreciate your honest feedback[about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I ordered more blinds because my first experience was flawless. I would recommend selectblinds to everyone!
Very good experience with the whole process of their online shopping.
I ordered blinds. Read that they would ship within 3-5 days. 2 weeks later still did not arrive. I had to purchase blinds elsewhere. Contacted Select Blinds to cancel my order. Chated with Maria AZ. She said she would contact the facility to see what could be done. Havnt heard back from anyone. Even though I have reached out twice since. It's been overba month since I placed my order. I am very frustrated.
Hi Warren,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! I looked and it shows that your order was in fact cancelled and refunded on 12/13/2023. Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
Your website leads people to believe that items will ship quickly. Not at all true! I have ordered from you twice, and the first time I did expedited shipping. Total waste of money, it still took weeks. Not American made-sad.
The blinds came quickly and were easy to install. They are great looking and a nice finishing touch to my new living room!
The blinds are very nice. Wish it was more levels. You could have it open or closed.
Hi Greg,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
I have purchased a total of 9 of these blinds over the last 2 years. Very happy with the product. Recommend getting samples as photos can't truly represent the characteristics of the material. Some "colors" are more translucent than others: however,. Consistency exists within products with same "color". Mechanism seems solid. Easy to install. As a DIY person, I really don't like paying someone literally 5x the price to have a similar quality product installed. Definitely recommend.
Called to place my order the representative was very helpful And courteous and my order came quicker than expected. I am thrilled with my Roman shades
Had questions and customer service was awesome! Finished my order online which was super easy.
Fabric is wonderful. Appears to be well built. Frustrated with the measurements and lopsided figure when fully extended. The blinds lean left and look to be about an inch too short. Wall anchors were not included.
Hi Jeff,
We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I love Select Blinds: great selection, quality prices at lower prices, and quick delivery.
My most recent purchase is for a ceiling to floor sunroom that doubles as a guest room, so blackout blinds are a necessity. These are perfect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin,
Thank you for letting us know! We want to help you create spaces you’re proud of at a great cost! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help you get your window treatments.
Thank you!
– Brian, SelectBlinds Brand Ambassador