From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered my blinds in the wrong size. Customer Service was so helpful and took care of my problem with kindness.
Order took a lot long to receive than expected. But came and fit perfectly!
Easy to get samples. Fabrication and shipping was quick. Two of three blinds ordered were delivered with issues that make them unusable. The weights on the cell blinds are sheared to one side leaving the blinds crooked when open - simply unusable. Spoke with customer service twice with no help offered - told it was likely a shipping issue. Spoke with warranty staff member who provided a video for me to fix myself - this was not effective.
Second time I buy with this compagnie. Very nice 5 custom blinds of which two very large ones, easy to install. They came fast, well packaged and I benefited from great savings. Very happy with the products and the services
Easy to install and look so great! Very satisfied. If you are looking for an inexpensive "nice" blind, this is the one!
Super easy ordering process. Person to person help with an error I made when ordering.
Arrived just as measured. Perfect fit. Easy installation. Could not have been any better.
Very happy customer.
They were super nice I ended up accidently measuring something wrong and they sent me a brand new one at a major discount. The actual blinds are really good quality. They work super well for what I'm looking for and I'm definitely going to be purchasing mor
The blinds rollup mechanism is lame on some or snapps too fast. No latch to pull them down. The stand off the wall despite having selected the ones that should go along the walls. The wallmounts stand off.
Hi Karin,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!
Thank you!
– Brian, SelectBlinds Brand Ambassador
Easy instructions, nice selection - would with for more colors though, but very fast and selfexplanatory webpage.
Good product ****************************************
Pretty fast shipping for custom blinds. I would say the quality isn't quite as good as similar ones from Lowes. It's a little tough to pull down and push up.
Web-sight gave very good instructions on measuring and installing blinds. The color charts were right on! They look to be of good quality and are smooth to operate.
Delivered as ordered. Easy installation. Pleased with the blinds
The zebra shades are once again just what we needed. The sizes were perfect and they look amazing in our new home.
Color and quality are exactly what I was looking for.
Fairly easy to order. Had some trouble with the touch screen. Took several tries to get the payment screen to come up.
I really like them because they are simple to install. But measure twice, as I told my sister, because you own them right or wrong. Mybsister measured wronf.😩
Best quality I've found anywhere. Arrived on time too.
Great service rep. Very quick delivery. Blinds fit and function perfectly. Only complaint is I can't get them to work with Alexa.
I love the look and ease of install on our cordless blinds. A little disappointed on the fact that the blinds don't retract super easily, you have to move them slowly and work with them to get the folds to lay nicely.
I ordered the light filtering cellular shades in the stone wall color for two windows. I was a little hesitant to custom order these online but was pleased with the result. The color was nice, they fit well and were fairly easy to install. I had one issue with one of the blinds - the color of the top piece across the top was darker than the other. I contacted them through their chat, and they were quick to replace it with the correct color. I commend their customer service. The price was good but wait for the sales before you order!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laura,
We appreciate your honest feedback about the Blackout Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador