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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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1,699
This company responds to reviews on average within 1 day

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74,109 reviews

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California
2 reviews
1 helpful vote
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The blind arrived on time. It was easy to install. The only problem was the piece of wood which covers the top of the blind horizontally. It kept sliding off. The plastic mounting hardware should be reworked.

Date of experience: May 27, 2024
Oregon
1 review
0 helpful votes
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Blinds did not match image
June 6, 2024

Pretty disappointed. The shades we ordered did not match the photo on the website exactly. The roll shows the fabric color on the back of the blind. I would have ordered a different product if this was accurately reflected on the website. Extra frustrating that I called customer service BEFORE I ordered them to confirm the picture I was looking at was the same product I was ordering. Called customer service after the blinds arrived to discuss why the product I received didn't match and was met with rude comments about customer order but they'd be happy to help me reorder the whole order for 10% off. Not sure why they thought I would rebuy my order when they couldn't get it right the first time despite me verifying with customer service before I placed the order. Really disappointing and will never order from Select Blinds again.

Date of experience: May 27, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Alice,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

New Hampshire
1 review
0 helpful votes
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Perfect
June 6, 2024

Fit my arched window perfectly and even matched my paint color! I made the installation even easier by using magnets for the bottom part. Now I can sleep in the morning without the bright sunlight waking me up!

Date of experience: May 27, 2024
Minnesota
2 reviews
0 helpful votes
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Blinds
June 6, 2024

Good…. Please enter at least ******* characters NOW give me a break

Date of experience: May 27, 2024
District of Columbia
1 review
0 helpful votes
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The blinds look nice and was easy to hang. My only issue is I ordered blackout blinds and they are not true black out blinds so I'm disappointed in that regard.

Date of experience: May 27, 2024
Indiana
1 review
0 helpful votes
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Perfect transaction!
June 6, 2024

Very quick and easy to innstall. The blinds seem very well made and we like them very much. Fast delivery!

Date of experience: May 27, 2024
Colorado
1 review
0 helpful votes
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Perfect
June 6, 2024

Easy professional great quality
Great samples then ordered got help with some tricky areas.
They look and function really amazing.
We love them and so do our friends.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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Nice product
June 6, 2024

The outdoor roller shade looks perfect and it's new home and I can be happier!

Date of experience: May 27, 2024
Indiana
1 review
0 helpful votes
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The instructions for measuring were helpful. They look great. Good quality. Will buy again for sure

Date of experience: May 27, 2024
Massachusetts
1 review
0 helpful votes
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We are always pleased with our order. We have compared prices and product with others and Select is better

Date of experience: May 27, 2024
Ohio
1 review
0 helpful votes
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Absolutely love it!
June 6, 2024

The measurements were off a little bit but we made it work without returning them. Overall they look perfect in our living room and we love them ESPECIALLY THE REMOTE CONTROL!

Date of experience: May 27, 2024
Washington
1 review
0 helpful votes
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Great blinds, easy install.
June 6, 2024

Nice system to get custom blinds ordered. Easy to install. We have enjoyed having them in place.

Date of experience: May 27, 2024
New Jersey
1 review
0 helpful votes
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Excellent purchade
June 6, 2024

Excellent purchase. Installed very easily. Works great and looks good. Also has reduced the temperature of the room significantly on hot summer days.

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Great blind, great service!
June 6, 2024

I didn't realize my window narrowed at the top so my measurements were offf and the original shade sent didn't fit. Customer service was great and they sent out a replacement really quickly and all is good now. Will definitely be returning in the future. Thanks!

Date of experience: May 27, 2024
Pennsylvania
1 review
0 helpful votes
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Ordering was great, shipping created problems.
June 6, 2024
Updated review

Ordering was Quick and easy. Shipping was not very good. Coordination between FedEx and select blinds difficult. Too many conflicting messages received and pick up point failed to give me all packages sent there. The whole delivery system was lacking communication. I wasn't told signature was needed. Packages sent all over the place and times and dates of delivery were contradicting.

Date of experience: May 27, 2024

Quick and easy
May 10, 2024
Previous review

Quick and easy

Date of experience: April 30, 2024
Massachusetts
1 review
0 helpful votes
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Good experience
June 6, 2024

Easy ordering, good value but slow shipping. Will use again.

Date of experience: May 27, 2024
Massachusetts
1 review
0 helpful votes
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Always Satisfied With Select
June 6, 2024
Updated review

Love it all. Great packaging, clear instructions, easy installation with everything you need and most importantly great quality shade.

Date of experience: May 27, 2024

I only complaint is that the web site does not make...
March 6, 2023
Previous review

I only complaint is that the web site does not make clear what the difference is when comparing similar choices.

Date of experience: March 6, 2023
Massachusetts
1 review
0 helpful votes
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I need more color options
June 6, 2024

It is difficult to select a color and the color options are quite limited.

Date of experience: May 27, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Dina,

Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!

Thank you!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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Poor quality workmanship
June 5, 2024

We ordered a single window Roman Shade to sample for the rest of our home, stitching is uneven. Lower bar is not even closed. You can see the plastic insure of the fabric. For this reason we will not be ordering the rest of the house.

Date of experience: May 26, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Aaron,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Washington
1 review
0 helpful votes
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Exactly what I was looking for!
June 5, 2024

I have been searching for Roman shades for two windows that are odd sizes that wouldn't break the bank. I finally found them!

Date of experience: May 26, 2024