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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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The blind arrived on time. It was easy to install. The only problem was the piece of wood which covers the top of the blind horizontally. It kept sliding off. The plastic mounting hardware should be reworked.
Pretty disappointed. The shades we ordered did not match the photo on the website exactly. The roll shows the fabric color on the back of the blind. I would have ordered a different product if this was accurately reflected on the website. Extra frustrating that I called customer service BEFORE I ordered them to confirm the picture I was looking at was the same product I was ordering. Called customer service after the blinds arrived to discuss why the product I received didn't match and was met with rude comments about customer order but they'd be happy to help me reorder the whole order for 10% off. Not sure why they thought I would rebuy my order when they couldn't get it right the first time despite me verifying with customer service before I placed the order. Really disappointing and will never order from Select Blinds again.
Fit my arched window perfectly and even matched my paint color! I made the installation even easier by using magnets for the bottom part. Now I can sleep in the morning without the bright sunlight waking me up!
Good…. Please enter at least ******* characters NOW give me a break
The blinds look nice and was easy to hang. My only issue is I ordered blackout blinds and they are not true black out blinds so I'm disappointed in that regard.
Very quick and easy to innstall. The blinds seem very well made and we like them very much. Fast delivery!
Easy professional great quality
Great samples then ordered got help with some tricky areas.
They look and function really amazing.
We love them and so do our friends.
The outdoor roller shade looks perfect and it's new home and I can be happier!
We are always pleased with our order. We have compared prices and product with others and Select is better
The measurements were off a little bit but we made it work without returning them. Overall they look perfect in our living room and we love them ESPECIALLY THE REMOTE CONTROL!
Nice system to get custom blinds ordered. Easy to install. We have enjoyed having them in place.
Excellent purchase. Installed very easily. Works great and looks good. Also has reduced the temperature of the room significantly on hot summer days.
I didn't realize my window narrowed at the top so my measurements were offf and the original shade sent didn't fit. Customer service was great and they sent out a replacement really quickly and all is good now. Will definitely be returning in the future. Thanks!
Ordering was Quick and easy. Shipping was not very good. Coordination between FedEx and select blinds difficult. Too many conflicting messages received and pick up point failed to give me all packages sent there. The whole delivery system was lacking communication. I wasn't told signature was needed. Packages sent all over the place and times and dates of delivery were contradicting.
Easy ordering, good value but slow shipping. Will use again.
Love it all. Great packaging, clear instructions, easy installation with everything you need and most importantly great quality shade.
I only complaint is that the web site does not make clear what the difference is when comparing similar choices.
It is difficult to select a color and the color options are quite limited.
Hi Dina,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!
Thank you!
– Brian, SelectBlinds Brand Ambassador
We ordered a single window Roman Shade to sample for the rest of our home, stitching is uneven. Lower bar is not even closed. You can see the plastic insure of the fabric. For this reason we will not be ordering the rest of the house.
Hi Aaron,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
I have been searching for Roman shades for two windows that are odd sizes that wouldn't break the bank. I finally found them!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Alice,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador