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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Quick and easy ordering and a good product once received and installed.
This was made very simple and everything arrived in a timely manner.
The blinds were with quality and easy to put up.
I ordered just one so I could decide if this company was right for me. They returned to me just what I ordered. And the blind is easy to install. I didn't want remote because I have more windows that I plan to order. And didn't want any more remotes.every thing you buy today comes with a remote. My wife and I are very happy with our Blind. I will be possibly ordering the rest of the blinds in the near future with this company
The blinds turned out great and fit perfectly on every window (except the one we ordered for our kitchen door, but that was my fault)! They look fantastic and work super well.
So easy to install and beautiful. My only critique would be that the self lifting mechanisms are a bit hard for wide romans. You have to use two hands at the same time. But overall, I would absolutely place this order again in a heart beat.
They were very helpful. I place the wrong color for my blinds and text they right away and all was fixed. And blind works great and I love them.
Received blinds and expected the color we chose to be on both sides of the blinds. I purchased from them because they promote 100% guaranteed, but customer service refuses to give me want we expected. Shows some fine print that back side of blinds difficult to find says back side is white. And after only a few days, the long blinds we ordered doesn't retract properly, so we basically wasted $174 on these blinds. I will never purchased from them again.
The several reps I spoke with along the way kept appeasing me by saying a couple more days. This was for a replacement charger for remote blinds. It was not a custom product. It took over 30 days to receive it.
Hi Cathy,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
-Ariel, SelectBlinds Brand Ambassador
Great discount. Easy to install and perfect fit. Delivered when promised.
The bamboo shades are beautiful, were easy to install, and move up and down easily. We chose the detached blackout liner So that we could have the room darker for sleep but just use the bamboo shades for privacy at other times of day. I'm not sure Wyatt the liner would have been like had it been attached to the bamboo shade but it is absolutely terrible to move up and down. If you just push it by the bottom like you do with the bamboo shade it bunches up and only moves up a small amount at a time. In order to make it look decent I have to pull each fold out at the sides, which takes forever, so many times it ends up just looking awful. It's so disappointing since the bamboo shade itself is lovely. I would recommend that they either fix the mechanism that moves the lining somehow or don't even offer the option of having a detached lining.
Hello Jessie,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Easy to order, great customer service. Thank you! Very happy with replacement of 1st order.
So easy, samples came quickly, just loved the whole experience. Thank you so much!
I like your blinds!
They really keep the heat out!
These are for the south side window in NC
Website was very user friendly. Installing them was more difficult than in past. Hard to clip in.
Easy peazy! Our experience with Select Blinds was awesome. Great color selection, easy to order, delivery was timely. The instructions were easy to follow. Very satisfied! They are beautiful!
The ordering process was extremely easy, we received the blinds, and the installation was even as easy as the ordering. The dimensions fit perfectly, and they matched our current blinds which we were extremely happy about and I would highly recommend your company to anybody that is interested in doing a window covering upgrade
My first experience was taken care of the best it could have been best been. But very disappointed with my second experience.
Hi Patricia,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Charlie,
We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
Thank you!
Ariel, SelectBlinds Brand Ambassador