business logo of SelectBlinds

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+114
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,732
This company responds to reviews on average within 1 day

Instant Feedback

75,662 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Rodney M.
Unfollow Rodney M.
Share Review
Report Review

I have not received my remade blinds!
December 22, 2024
Updated review

I have had terrible experiences with this company! We had ordered the correct size blinds but received blinds that were to wide to install. We have tried numerous times to get replacements but we are put on hold with no answers. Customer service was deplorable. My wife and I have spent hours trying to deal with the problem with no results!

Date of experience: December 5, 2024

Very easy to work through placing order
November 6, 2024
Previous review

Very easy to work through placing order.

Date of experience: October 27, 2024
New York
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

Would not recommend as it is too hard to order so specific. Have ordered three other blinds from Amazon and they fit perfectly. Didn't do anything different. Don't know what went wrong!

Date of experience: December 12, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi Carol,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Bamboo blinds
December 21, 2024
Updated review

The blinds we received were cut exactly as we ordered them. The mechanism that lifts and lowers the blinds, since we have cordless blinds works great. The only issue that I have is that the blinds are not woven close enough together and you can see through them almost like you don't have any blinds at all. We have a few more blinds that we're gonna have to order, but I probably will not use this company again. The blinds that we replaced prior to this are better quality.

Date of experience: December 11, 2024

Easy to navigate, easy to understand information
November 24, 2024
Previous review

Easy to navigate, easy to understand information.

Date of experience: November 14, 2024
California
1 review
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Share Review
Report Review

πŸ‘
December 21, 2024

πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
Follow Deborah M.
Unfollow Deborah M.
Share Review
Report Review

SelectBlinds
December 21, 2024

Fits perfectly with submitted specific dimensions. Color blends in well with wall color. Good quality material. Will order again.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
Follow Rodney R.
Unfollow Rodney R.
Share Review
Report Review

The home hub is junk
December 21, 2024

First let me start off by saying everything was great with my Roman shades. They were easy to install fit just as expected. The actual motorization is nice only problem with that is the battery pack is a pain to get hung and it stay on the actual mount.

The home hub is not linking with my Alexa and it's not showing it to be compatible when I look on line at Amazon. What is other options for the hub.

Date of experience: December 11, 2024
Pennsylvania
1 review
0 helpful votes
Follow Al H.
Unfollow Al H.
Share Review
Report Review

I hate it
December 21, 2024

The shade juts out nearly 3" from the wall, creating a huge gap where light and drafts can come in. I reached out to SelectBlinds several days ago and have heard nothing. Do not buy this shade.

Date of experience: December 11, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi AI,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Ariel, SelectBlinds Brand Ambassador

New York
1 review
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

Awful
December 21, 2024

I received a broken blind and have request a new one with customer still not returning my call and/ Or email … Very very disappointed!

Date of experience: December 11, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi Rachel,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Thank you!

– Ariel, SelectBlinds Brand Ambassador

Arizona
1 review
0 helpful votes
Follow Deb B.
Unfollow Deb B.
Share Review
Report Review

Hit it out of the Park!
December 21, 2024

From measuring instructions to timely arrival to easy to follow installation instructions, my order was a breeze. And my blinds look spectacular!

Date of experience: January 7, 2025
California
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Just what I ordered
December 21, 2024

Blinds were just what I ordered and fit perfect and were correct color

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
Follow Marilyn k.
Unfollow Marilyn k.
Share Review
Report Review

Excellent quality
December 21, 2024

The blinds are very good quality easy to install and look great.

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
Follow Ray C.
Unfollow Ray C.
Share Review
Report Review

Partial shipment
December 21, 2024
Updated review

No, i have received the small parts that were ordered but still have yet to receive the blind that was not working correctly. This experience has been awful.

Date of experience: December 11, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi Ray,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador


Easy to use
October 7, 2024
Previous review

Easy to use.

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
Follow Rusty R.
Unfollow Rusty R.
Share Review
Report Review

Perfect fit
December 21, 2024

Ordering was easy and delivery was as expected. Install went well. Would purchase again.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Cellular shades
December 21, 2024

This company has nice products at a reasonable price. They keep in touch well along the way. They are phenomenal in honoring a warranty claim. All my blinds have come from them. Would highly recommend.

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Accurate and responsive
December 21, 2024

I've ordered from Select Blinds before and was pleased again when my order was handled accurately and promptly. Finished product was delivered as expected, and customer service was helpful canceling an initial order in the wrong size. Select Blinds also honored a warranty replacement near the end of the 3-year period.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
Follow Chelsea E.
Unfollow Chelsea E.
Share Review
Report Review

Non existent customer service
December 20, 2024

Blinds arrived with multiple issues and when I tried to follow up on a replacement was shuffled around to multiple people every 2 days, who never helped or answered the issue. They would only say that a lump shade with uneven pleats and not the size I ordered was okay according to their manufacturer. Way to expensive to not receive what I ordered.

Date of experience: December 10, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi Chelsea,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Sweden
1 review
0 helpful votes
Follow Dion R.
Unfollow Dion R.
Share Review
Report Review

Easy and fast
December 20, 2024

We our very pleased with our custom blind. It was easy to order, we received them super fast, the price was right, and we love the look!

Date of experience: December 10, 2024
Maine
1 review
0 helpful votes
Follow Noreen B.
Unfollow Noreen B.
Share Review
Report Review

Awesome and easy! Love your products and prices! I have ordered my whole house blinds from you. Very pleased!

Date of experience: January 6, 2025
District of Columbia
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

My husband did the measuring and installing. He had no problems.

Date of experience: November 19, 2024
Illinois
1 review
0 helpful votes
Follow Victor G.
Unfollow Victor G.
Share Review
Report Review

I had a very frustrating experience with this company. I followed their website instructions to measure my window space exactly as advised, since they claim to make the shades slightly smaller to ensure a proper fit. When the shade arrived, it was too big and didn't fit into the bracketβ€”completely useless.

I reached out to customer service, but instead of addressing the issue, they informed me of a strict no-refund policy. They offered to send a replacement in the same incorrect size, which makes no sense since they already got it wrong once. Now I'm stuck with a product I can't use and no resolution in sight.

This company does not take accountability for their mistakes, and I would caution anyone considering ordering from them. Their measuring instructions are misleading, and their customer service is unhelpful at best. Avoid if you can.

Date of experience: December 9, 2024
Brand Ambassador S. β€” SelectBlinds Rep
9 months ago

Hi Victor,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Thank you!

–Ariel, SelectBlinds Brand Ambassador