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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
35
returns
46
quality
85
This company responds to reviews on average within 23 days
How would you rate Segpay?
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Czechia
1 review
0 helpful votes
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Refund of the membership fee
January 18, 2025

Perfect, fast replies and very efficient, I want to give my compliments to the team, good job 😄

Date of experience: January 6, 2025
France
1 review
0 helpful votes
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Banking details
January 26, 2025

I asked to change my banking details my request was taken into account very quickly

Date of experience: January 16, 2025
New Zealand
1 review
0 helpful votes
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Cancelling subscription
April 9, 2025

Excellent service provided and actioned my request in a very timely and efficient manner.

Date of experience: March 30, 2025
Raphael M. Segpay Rep
3 weeks ago

Stephen, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.

New York
1 review
0 helpful votes
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I did a transaction with yall
January 31, 2025

I used PayPal account for my Bitcoin account transfer on block chain n my transaction is stuck on the block chain. I paid 2 times for my transfer some one block my incoming account I want my money. Joseph

Date of experience: January 21, 2025
Netherlands
1 review
0 helpful votes
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Best
February 4, 2025

Thanks for resolving my payment issue I got refund

Date of experience: January 25, 2025
Brazil
1 review
0 helpful votes
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Very good
February 3, 2025

Have nice experience, they helped me when I needed, I'm very glad with the help.

Date of experience: January 24, 2025
Australia
1 review
0 helpful votes
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Professional
April 13, 2025

Your company was quick to cancel content I didn't order.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Charged without my authorization
April 13, 2025

The issue has not been fixed and I never authorized this transaction.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Ok 👍
February 2, 2025

I was enrolled in outpatient program and scheduled to start Feb

Date of experience: January 23, 2025
Michigan
1 review
0 helpful votes
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NOT RESOLVED
March 28, 2025

MULTIPLE ORDERS LOST. NOT RESOLVED. NOT RESPONDING. THEY KEEP "RESENDING" CLAIMING IT'S DELIVERED, WHICH IT NEVER HAS BEEN. I HAVE A RING CAMERA.

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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No thanks
March 16, 2025

Don't want service. Why are you contacting here? Email is not wanting contacting or service. Don't understand.

Date of experience: March 1, 2025
Virginia
1 review
0 helpful votes
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Untrustworthy
December 2, 2024

Terrible double talking website business! I received very minimal help and cooperation from customer service! I kept being told the same thing EVERYTIME I FINALLY got ahold of a live agent... " You need to call your bank for assistance" I WILL NEVER EVER RECOMMEND SEGPAY TO ANYONE I KNOW EXCEPT MY ENEMIES!

Date of experience: November 22, 2024
South Carolina
1 review
0 helpful votes
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No email
January 19, 2025

I did not receive a copy of my requests and they said they sent this twice

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
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Locked out of my account
January 20, 2025

It still won't sent me a email to reset the password it not in spam or junk no where to be found

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Still waiting!
January 30, 2025
Updated review

Still waiting on my refund of $39.99 after several emails, all the paperwork and proof! Zero stars!

Date of experience: January 20, 2025

I am highly disappointed!
January 30, 2025
Previous review

I wouldn't give it one star but I had to. I have not been taken care of or refunded the money taken from me even after proving all the necessary paperwork and proof that I got charged after I cancelled the subscription! Very upset and still waiting on my $39.99 refund!

Date of experience: January 20, 2025
Morocco
1 review
0 helpful votes
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Fraud, funds not back
January 29, 2025

Same email, no checking and very bad customer service

Date of experience: January 19, 2025
Louisiana
1 review
0 helpful votes
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No help...
February 4, 2025

I had tried to reset my password, but could not receive a reset password email. I learned that because I had requested a refund on a charge on January 10th that Sugardaddy had suspended my account. I had been charged two separate amounts of $99 each on the 10th of January. I only was responsible for making one of those transactions. Segpay was helpful, Sugardaddy.com was anything but helpful. I'm done with them for good!

Date of experience: January 25, 2025
Switzerland
1 review
0 helpful votes
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Very serious and very fast service
January 28, 2025

This is not the first time I have used this service and each time I am satisfied

Date of experience: January 18, 2025
GB
1 review
0 helpful votes
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Cancellation of service.
January 28, 2025

Very quick response, and sorted satisfactorily. No problems at all.

Date of experience: January 18, 2025
California
1 review
0 helpful votes
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Happy to Charge
November 23, 2024

I used one of the many sites they represent, so I understand that they may not have intentionally or purposefully designed a sketchy website but they have no problem charging you for it. I sent a message that I did not mean to purchase nor wanted to purchase a subscription to another site they represent for billing. They took that as I wanted to cancel the subscription, not that the site design scammed me from purposefully purchasing a subscription. I am not interested in the site nor have I accessed it either, but they still kept the initial, WRONGFUL charge. They definitely want to charge you, whether you purchase a service intentionally or not

Date of experience: November 13, 2024