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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
36
returns
47
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
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Italy
1 review
0 helpful votes
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Ok
December 18, 2024

They did a good job for my necessities. I can't complain

Date of experience: December 8, 2024
Germany
1 review
0 helpful votes
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Schlecht schlecht schlecht
February 19, 2025

Meine einfache Frage wurde trotz mehrfacher Nachfrage nicht oder falsch beantwortet. Ging überhaupt nicht auf Frage / Problem ein.
Ganz schlechter Service!

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Did not cancel
February 23, 2025

Payment was still taken from my account 2 days after I cancelled my subscription.

Date of experience: February 13, 2025
Canada
1 review
0 helpful votes
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Unacceptable
December 13, 2024

Ordered a product of decals. Never received them won't give a refund. We'll deal with Paypall now

Date of experience: December 3, 2024
Germany
1 review
0 helpful votes
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Quick response
February 23, 2025

I got friendly answers within few hours, and my problem was solved to my full datisfaction.

Date of experience: February 13, 2025
Belgium
1 review
0 helpful votes
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Cancelation Reallifecam
January 3, 2025

This cancelation was not necessary because it was only a way to raise the price with 21% VAT.
With a simple question on an email the problem could have been solved in a more friendly way. (Price was before 99,95 and now plus VAT 21%)
Regards

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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I am satisfied.
February 24, 2025

Thank you for you help, I really appreciate the fast you response to my request.

Date of experience: February 14, 2025
Germany
1 review
0 helpful votes
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Quick
December 16, 2024

Quick and helpful
Thanks a lot for the convenient support

Date of experience: December 6, 2024
GB
1 review
0 helpful votes
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Terrible
December 16, 2024

Not had any of the money that I wanted back they tried to refund $19.99 but never cleared

Date of experience: December 6, 2024
Pennsylvania
1 review
0 helpful votes
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Bad
December 15, 2024

Want to cancel my subscription and no one wants to help me

Date of experience: December 5, 2024
GB
1 review
0 helpful votes
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Perfect service
December 24, 2024

Despite running into an initial problem with the refund portal Segway ensured my problem was resolved which was refreshing as I normally have problems with refunds and am always left unsatisfied with other companies! Very good service, quick and easy and a clear value for customer support.

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Mess
December 6, 2024

I was told my account would be active until the expiration… it was shut off a month early

Date of experience: November 26, 2024
Brazil
1 review
0 helpful votes
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Não consegui
March 24, 2025

Não consegui o que tenho por direito de acordo com o código de defesa do consumidor, de acordo com o artigo 49, onde consigo restituição de produtos ou serviços sem explicação num prazo de 7 dias

Date of experience: March 14, 2025
Washington
1 review
0 helpful votes
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Efficient payment procesor
February 23, 2025

Efficiency, helping to manage subscriptions very efficiently, sending upcoming payment warnings.

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
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Very helpful and speedy response
November 21, 2024

I had some subscription issues with a web based service. A short message was promptly dealt with and the problem resolved successfully.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Poor Customer Service
February 22, 2025

I buy coins. They don't get there. I ask. No reply.

Date of experience: February 12, 2025
Canada
1 review
0 helpful votes
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Sucks
January 27, 2025

Both parties blaming one another, the website and the payment company. Like a bunch of handicapped monkeys.

Date of experience: January 17, 2025
Chile
1 review
0 helpful votes
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Es una estafa
March 8, 2025

Ya me han robado 2 veces desde este sitio SEGPAY.COM, tuve que bloquear mi tarjeta. Nunca he dado mi consentimiento. No sé quienes son no he comprado nada. DELINCUENTES!

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Unable to connect with someone.
October 17, 2024

No one will actually answer me or tell me what's going on. I was told to verify my identity and send over the proper information and was then just sent emails asking how the customer service was. I was never given and answer for the issue and when i went to try to continue where I left off with my purchase the same issue keeps happening.

Date of experience: October 7, 2024
Pennsylvania
1 review
0 helpful votes
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Easy communication
December 16, 2024

Quick and easy. No back and forth or begging to stay

Date of experience: December 3, 2024