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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
35
returns
46
quality
85
This company responds to reviews on average within 23 days
How would you rate Segpay?
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Spain
1 review
0 helpful votes
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No me han solucionado nada
April 11, 2023

Mala no he podido solucionar nada, he tenido q mandar un montón de correos a un muchos sitios y no me ha valido de nada

Date of experience: March 12, 2023
Peru
1 review
0 helpful votes
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Buena
February 13, 2022

Buena Gracias a qué me harán mi reembolso a una equivocación mía así que yo creo que fue una buena atención muchas gracias.

Date of experience: February 13, 2022
Brazil
1 review
0 helpful votes
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Horrível
May 20, 2021

Muito ruim, não gostei do que eu comprei e o atendimento não foi dos melhores, não entenderam que eu deseja-se o reembolso.

Segpay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 20, 2021
Brazil
1 review
0 helpful votes
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Satisfeita
August 27, 2023

Satisfeita resolveram o problema muito rápido, foram muito ágeis no atendimento, super satisfeita gratidão

Date of experience: August 27, 2023
Spain
1 review
0 helpful votes
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Top
December 15, 2023

Top top top top top top top top top top top top top top top top top top top top top top top top top top top

Date of experience: December 15, 2023
Germany
1 review
0 helpful votes
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Stornierung
November 20, 2023

Der Kontakt per Email war total unkompliziert und jederzeit auch auf deutsch möglich. Es wurde sehr schnell unbürokratisch geholfen. Absolut top!

Date of experience: November 20, 2023
Germany
1 review
0 helpful votes
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Super
November 10, 2023

Es hat alles wunderbar geklappt. Man ist sehr schnell auf die Anfrage eingegangen und sie wurde prompt bearbeitet
Vielen Dank

Date of experience: November 10, 2023
France
1 review
0 helpful votes
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Parfait
January 9, 2023

Rapide et efficace, rien a dire de plus, c'est exactement ce que l'on attend du service, tout est parfait.

Date of experience: January 9, 2023
Germany
1 review
0 helpful votes
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Vollständige Antwort erhalten
August 4, 2021

Der Service war schnell und meine Frage wurde zu meiner vollsten Zufriedenheit beantwortet. Vielen Dank dafür.

Date of experience: August 4, 2021
Raphael M. Segpay Rep
over a year old

Werner,

Wir freuen uns, dass der Agent die Frage zu Ihrer Zufriedenheit beantworten konnte. Denken Sie daran, dass wir immer für Sie da sind, um Ihnen bei Fragen und Anliegen zur Abrechnung zu helfen.

Danke,

Segpay-Verwaltung

Italy
1 review
0 helpful votes
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Thanks
November 24, 2022

Servizio eccellente. Un po' lento nella risposta ma almeno è stata risolutiva ed esauriente. Grazie.

Date of experience: October 25, 2022
France
1 review
0 helpful votes
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Demande d'information
January 24, 2022

Prise en compte rapide de ma demande. Réponse immédiate et fiable. Confiance accordée, je suis un client satisfait.

Date of experience: January 24, 2022
Brazil
1 review
0 helpful votes
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Esperando Resposta
February 24, 2022

Aguardando uma resposta convincente pela situção ocorrida... cobrar sem minha permissão... muito chato tudo isso.

Date of experience: January 25, 2022
France
1 review
0 helpful votes
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Resiliation abonnement
July 15, 2023

Bonjour.j'ai fait une demande d'annulation d'un abonnement.elle a été pris en charge rapidement et avec efficacité.bravo pour votre reactivité.merci.

Date of experience: July 15, 2023
Germany
1 review
0 helpful votes
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Blitzschnell
April 29, 2021

Euer Service ist Spitze. Ihr reagiert immer blitzschnell auf die Anliegen eurer Kunden. Super Job, macht weiter so.

Date of experience: April 29, 2021
Raphael M. Segpay Rep
over a year old

Ben,

Wir bemühen uns um einen schnellen und effizienten Kundenservice. Vielen Dank für Ihre Teilnahme an unserer Umfrage.

Mexico
1 review
0 helpful votes
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No tenía los tokens que pagué
May 15, 2022

Di muchas vueltas en los portales ya que no hay claridad para resolver la cuestión arriba mencionada

Date of experience: May 15, 2022
Raphael M. Segpay Rep
over a year old

Edgar,

Definitivamente entendemos su preocupación. Indíqueme los detalles de su membresía (identificación de compra, dirección de correo electrónico, los primeros 6 y los últimos 4 de la tarjeta de crédito utilizada). Con la información solicitada podré ayudarte con tu problema. Hágamelo saber.

Gracias,

Rafael
Gerente de Servicio al Cliente Segpay

Italy
1 review
0 helpful votes
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Segpay
February 23, 2023

Veramente soddisfatto della soluzione del mio problema. Servizio ottimo. Velocità di risposta eccezionale.

Date of experience: February 23, 2023
Italy
1 review
0 helpful votes
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Non sei libero di girare sul sito
July 14, 2023

Appena giri un po' ci pensano le notifiche dei soldi che spendi sulla carta di credito a fartelo capire.

Date of experience: June 14, 2023
Switzerland
1 review
0 helpful votes
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Herr
October 20, 2022

Mein Anliegen wurde gut und schnell bearbeitet. Leider konnte ich nur per Mail kündigen, besser wäre online.

Date of experience: October 20, 2022
Germany
1 review
0 helpful votes
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Problembewältigung
August 12, 2021

Es hat zwar ein paar Tage gedauert, aber dann wurde Alles zu meiner Zufriedenheit geklärt.
Vielen Dank noch einmal dafür.

Date of experience: August 12, 2021
Raphael M. Segpay Rep
over a year old

Andreas,

Vielen Dank, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Wir helfen jederzeit gerne.

Grüße,

Segpay-Verwaltung

France
1 review
0 helpful votes
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Votre site est à chier et truffé de bug parce que j'ai été facturé deux fois la même transaction donc j'exige remboursement

Date of experience: June 23, 2022
Raphael M. Segpay Rep
over a year old

Bonjour,

Merci de nous avoir fourni une autre occasion de vous aider à résoudre votre problème. Malheureusement, je ne parviens pas à localiser un compte sur la base des informations fournies pour cet examen. Veuillez répondre avec l'identifiant d'achat, l'adresse e-mail ou le nom que vous avez utilisé lors de l'inscription.

Salutations,

Raphaël
Responsable service client Segpay