• Seeking Alpha

Seeking Alpha

Overview

Seeking Alpha has a rating of 3.42 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Seeking Alpha most frequently mention customer service, investment decisions, and stock market. Seeking Alpha ranks 4th among Stock Trading sites.

  • Service
    91
  • Value
    89
  • Quality
    88

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 70.2%
Positive
33
Neutral
0
Negative
14
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There's no reason to pay for any premium services from either Seeking Alpha or any of it's subscriber services.
  • After contacting them and the credit card company 12 hours after I saw the renewal, To bad for me.
How would you rate Seeking Alpha?
Top Positive Review

“Terrific experience”

MAHMOUD M.
4/10/23

I subscribed for the first time in early March 2023. Seeking Alpha Pro always keeps me updated on the market outlook, my portfolio, breaking news, what stocks are worth looking at, etc. Also, one gets a detailed analysis of individual stocks from various analysts. It helps a lot to assess each stock. Daily emails. I am very satisfied, and I highly recommend Seeking Alpha Pro.

Top Critical Review

“Beware of unwanted renewals”

Donald G.
2/16/24

I tried a promotional subscription from Seeking Alpha and I was unknowingly renewed at their ridiculous rate of 236.00 $. It took me three phone calls and a week and a half to talk to a manager, only to be denied any kind of a refund. These people are all about the money, beware.

Reviews (356)

Rating

Timeframe

Other

Reviews that mention popular keywords

premium service (16) credit card (10)
Thumbnail of user mahmoudm76
1 review
0 helpful votes
April 10th, 2023
Verified purchase

I subscribed for the first time in early March 2023. Seeking Alpha Pro always keeps me updated on the market outlook, my portfolio, breaking news, what stocks are worth looking at, etc. Also, one gets a detailed analysis of individual stocks from various analysts. It helps a lot to assess each stock. Daily emails. I am very satisfied, and I highly recommend Seeking Alpha Pro.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Mahmoud!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user stevegergely
1 review
0 helpful votes
June 12th, 2023
Verified purchase

For USA equities and financial trends and news this site is excellent. The people who wrote analysis are experts and I find it very useful to understand what's behind things like the current bank crises, interest rates and trends. They need to add more international companies like Hong Kong, India, and Canada so that we can get in on these great grow8ng markets.

Tip for consumers:
Negative is that many analysts on the site are trying to sell expensive access to their personal website to get more personal advice, which I think is irritating. There were a few I wanted to buy but it is usually a $1000 a year to join.

They need add Hong Kong, India, and Canadian exchanges and stocks to make it more useful.

Products used:
Premium account is good enough.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Steve!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user donaldg1040
1 review
0 helpful votes
February 16th, 2024

I tried a promotional subscription from Seeking Alpha and I was unknowingly renewed at their ridiculous rate of 236.00 $. It took me three phone calls and a week and a half to talk to a manager, only to be denied any kind of a refund. These people are all about the money, beware.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking the time to leave us a review, Donald.

Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.

We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.

We furnish the autorenewal clause on the checkout while signing up for the service that clearly says that – the subscription will auto-renew at the then current annual list price until the service is canceled.

You could have avoided this charge, had it been canceled a day before the renewal due date.

We maintained complete transparency with the user, and the question of any confusion should not arise.

I hope this helps clarify. If you have any further questions, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team

Thumbnail of user brianh2118
2 reviews
1 helpful vote
May 21st, 2023
Verified purchase

I highly recommend this website for investing recommendations. I have been following the top stocks reviews for over 2 years. I have purchased many of the recommendations. I have been very pleased with the results of the picks. I have purchased many investing publications over the years. This publication is among the best for the price. The pricing of the product is very reasonable. I do not think you can go wrong with adding this publication to your list.

Products used:
Seeking Alpha Premium

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Brian!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user cbesser
1 review
0 helpful votes
March 9th, 2024

There's no reason to pay for any premium services from either Seeking Alpha or any of it's subscriber services. The data for premium members is easily accessed from other free sites. Much of the "economic analysis" from the company is highly biased. The feature writers are all over the map - most of them are unqualified people trying to get clicks for fees. The collective wisdom of the "analysts" are no better than the flip of a coin. Some of the analysts are painfully ill-informed.
The Point: Seeking Alpha is merely a social media company promoting the status quo. Their censors are merciless and heavily biased to whatever the prevailing mainstream media agenda may be at the moment. If MSNBC had a financial site, it would be a lot like this. Regardless of your view of politics or culture, that would, in my view, make Seeking Alpha an awful choice for financial information.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking the time to leave us a review, Clifford.

Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.

Once the contributor submits their article, our editorial team will review it for publication. Then they receive an email notification with editorial feedback or once the article is published.

We also allow our users to dispute an article from the article page itself if they feel the need to dispute an article or any of the facts in it. You will find more details on our Editorial Guidelines.

We would like to apprise you that - Seeking Alpha provides analysis for both sides of the argument (Bear/Bull) and provides Quantitative ratings for you to make the most informed investing decisions.

Just to let you know, Seeking Alpha Premium provides:
· Articles and news about almost every stock and ETF that trades in the US.
· Portfolio warnings that flag at-risk stocks in your portfolio, helping you avoid painful losses.
· Quant ratings on each stock that has a proven track record of solidly beating the market.
· Grades for dividend investors, covering the stock’s dividend safety, dividend growth, dividend yield, and dividend consistency. Using these grades can significantly raise your
dividend income.
· Grades for ETFs, allowing you to instantly evaluate an ETF’s risk, momentum, expenses, and inflows.
· Grades for stocks, covering value, growth, profitability, momentum, and earnings revisions. By using these grades, you can quickly and accurately evaluate stocks, and find the
best stocks to fit your investing style.
· Powerful data for deeper research, including 10 years of financials and detailed metrics for valuation, growth, and profitability

Regarding the comments being censored - In order to ensure a quality-filled conversation our moderation team screens comments from less active users to ensure that no slander and trolling is present.

If your comment was not published you can contact the moderation team at moderation@seekingalpha.com

I hope this helps clarify. If you have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team

Thumbnail of user ethans300
1 review
1 helpful vote
August 3rd, 2022
Verified purchase

I do like the platform, I think it provides some good information. For me, I wanted to cancel it because I realize I'm not using it enough, I only check my portfolio a few times a year. I bought the yearly subscription and within a couple weeks I wanted to cancel it. Even though they didn't have to, seeking alpha did end up refunding me with a very nice customer service process. Would recommend the website and the free trial to get a feel.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Ethan!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user cbpolitico
1 review
0 helpful votes
October 7th, 2023

Overall a great site for anyone interested in the stock market - and equities in particular. Combines a wealth of statistical data into easily understood metrics allowing those not versed in financial statistics to determine the growth potential, value of, momentum of a given stock.

One great thing is the inclusion of OTC stocks (those 5 letter stocks ending in Y). It's hard to get any information beyond basic stats on many worthwhile international companies - Seeking Alpha has articles on most all of them - often several. That's another strength - the shear amount of neverending content.

And that's also the problem. Analysts vary from the self-trained retail investor to the hedge fund manager, with little distinction between them in terms of the importance of their ratings for stocks. This means you have to be wary of just one article - you never know how well the person is trained to discuss the stock and whether they likely have all relevant information to do so.

Super premium investment clubs are a rip-off as well.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Corey!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user robertj2691
1 review
0 helpful votes
February 11th, 2023
Verified purchase

Top value for the subscription cost. SA blows Dividend.com, of which I'm a paid subscriber, out of the water. I like SA better than Yahoo Finance Plus, as well.

Products used:
Stock market Investing insights and portfolio tracking.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Robert!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user mirod3
1 review
2 helpful votes
January 16th, 2024

They charged me year after I canceled services automaticly. Currently having dispute,
I would recomend never to have business with this company.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking the time to leave us a review, Miro.

We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.

All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.

We maintain complete transparency with our users to avoid any confusion regarding the billing terms.

Since you have mentioned that you have already raised a dispute, the dispute will be handled by the team concerned.

Based on the dispute outcome, action will be taken by our finance team. I hope this helps clarify.

If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team

Thumbnail of user jkhindes84
1 review
0 helpful votes
April 11th, 2023

Any income investor would benefit from the High Dividend Opportunities service, the level of research and recommendations are unmatched in my opinion. Rida Morwa and his team are top notch and provide continuous market commentary as well as income based recommendations. The Model Portfolio Spreadsheet provides all the details needed to get started on a path to becoming an income investor.

Products used:
High Dividends Opportunities service

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Jeff!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user tau.alexandru
1 review
1 helpful vote
September 27th, 2023

I made a subscription on 1st October of 2022. I paid 119.50 $. By the end of the year I decided not to continue it.
I canceled my subscription in December 2022, or at least I thought I canceled it!
Today, 28th of September 2023 they charged my Paypal with 239$, without any warning. Scam! I discovered in the account that the subscription was not in fact canceled. I canceled the automatic payments from Paypal and unsubscribed AGAIN, hopefully now for good.

Thumbnail of user arno2819
1 review
0 helpful votes
June 12th, 2023

As an investor and someone looking for investment insight I have used many of the same sites everyone else uses. A friend told me amazing insight about a common company we both are invested in and I asked him how he found his information. He told me about SeekingAlpha.com. I signed up and was hooked from day one, I entered my portfolio (2/2023) and it's the primary tool I use now for investment insight and market information. Great research and consolidation of industry info is done in an intuitive fashion, I use the iPad version of the tool primarily.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Alan!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user roberts8152
2 reviews
1 helpful vote
January 28th, 2024

Had an inital rate for $50. They renewed one year on Dec 12 for $250.00. After contacting them and the credit card company 12 hours after I saw the renewal, To bad for me. I am stuck with a one year subcription I did not want. Capital One credit card would not help me. I am very diasppointed in Capital One as well as the preditors at Seeking Alpha that took the time to send 60 pages of "proof" to Capital One to make sure they could keep my money. This is a lesson for all credit credit card holders... Don't give your credit card info out to any company where there is automatic renewal. I was a way on a trip and missed the deadline. Don't let this "Gotcha" happen to you. Terribly unfair to the consumer.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking the time to leave us a review, Robert.

We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service. All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.

The Introductory $39 Premium price was only available for the first year and the renewals are at a regular rate of $239 plus tax.

We maintain complete transparency with our users to avoid any confusion regarding the billing terms.

If you don't have an active subscription and wish to remove the payment information, you can easily do it from the subscription settings page.

If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team

Thumbnail of user ronaldh1325
1 review
0 helpful votes
February 26th, 2023
Verified purchase

Seeking Alpha has provided me with extensive financial information not just about my portfolio but nearly the entire range of equity investing opportunities. It daily reports on my stocks and has a wealth of information to aid in intelligently guide my investments.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Ronald!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user marcr362
1 review
0 helpful votes
April 24th, 2023

Seeking Alpha is my go-to place for investment advice. Their authors are insightful and offer unbiased viewpoints on the stock market

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Marc!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user davido1893
1 review
0 helpful votes
March 25th, 2023
Verified purchase

In one place you get a lot of information and various opinions on stocks and if bought at the right time also for a very good price

Tip for consumers:
If it is too expensive for you, just wait for a promotional offer.

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, David!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user leekatharina
1 review
0 helpful votes
October 7th, 2023

I noticed auto-renewal payment made today without any pre-alret either for continuation or cancellation of subscription. I sent a message for cancellation request on setting page of Seeking Alpha and got their quick assistance. I was impressed by their customer support for problem solving as this sort of issues are on hold by service provider in general. Thanks SA you mde my day!

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Katharina!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user fahims6
1 review
0 helpful votes
February 9th, 2023

Seeking Alpha's service is very good. It is better than Motley Fool and Market watch. I like my portfolio list with the analyst ratings and ability to add your own note to a stock and the news/articles on each stock in my portfolio ".

Tip for consumers:
If you are trading, come up with a list of stocks you like and enter them into seeking alpha. After that you will get lots of feedback as to analyst ratings and articles of why that stock is undervalued or overvalued etc. I play options and you should learn options if you don’t

Products used:
Stock evaluation etc

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Fahim!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user daves64
2 reviews
1 helpful vote
April 7th, 2023

I'm new to SA premium and so far I like what I see. The site is well organized and provides useful and actionable information that one might normally have to visit many sites to obtain. Support has been super responsive too. Since anyone can be an author, I wish it were easier to learn about an author's qualifications and experience. Currently, you can click on their name and read but what is provided is not uniform across authors. A welcome format might include, education, certifications (e.g CFA) experience in investing and in what areas, if applicable, size of portfolio managed, etc.".

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Dave!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user djh7522
1 review
0 helpful votes
October 7th, 2023
Verified purchase

The free portfolio page provides all you need to quickly and easily monitor the status of your individual investments. Finding additional unbiased information and insights from investors like me helps me to have confidence in my investment decisions.

Tip for consumers:
Even the free version of the site is worth checking out!

Products used:
Seeking Alpha Premium

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Dan!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user jiang8911
1 review
0 helpful votes
December 28th, 2023

They said nvda was overvalued when it was under $200, look what happen now. Now they removed all related articles. This joker still keep sending hundreds emails to me.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for sharing your opinion and thoughts, Yu.

We have made a note of your concern and would like to address it immediately.

We request you to please write us to subscriptions@seekingalpha.com and we will look into it.

-The Seeking Alpha Team

Thumbnail of user nelsonds1973
1 review
0 helpful votes
August 22nd, 2023

I am new to these sites with info on stock and ETF. I have always used Yahoo for seeking companies. But then I ran into SA and way more better than Yahoo, but i still use yahoo for quick analysis.

Tip for consumers:
i purchased a 3 year membership. I am on my last day of that $5 month trial version, tomorrow August 11, 2023 my 3 year membership kicks in.

Products used:
Seeking Alpha Premium Account

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Nelson!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

Thumbnail of user chrish2784
1 review
0 helpful votes
May 22nd, 2022

I used seeking alpha quite a bit for its articles, company specific financial reports, transcripts, and charts. I also needed to use they're customer support and found them to be prompt in resolving my issue quickly and fairly. I recommend seeking alpha since I experienced beneficial information and trustworthy service.

Long blue sky

Products used:
Seeking alpha premium

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking a moment to review us, Blue! We work hard to meet expectations like yours, and we’re happy to hear that Seeking Alpha is hitting the mark for you.

Best,
The Seeking Alpha Team

Thumbnail of user shirleyjorg212
1 review
0 helpful votes
January 2nd, 2024

My main complaint is that customer service does not email you to advise that your free 2 week subscription is up and that your credit card will be charged if you do not cancel. I complained about the fact that a charge was made for a servce I did not want and didn't even know I had subcribed to. I was told that they do not issue refunds afer the charge was made. I rang them on the 26th. Customer service said they would issue a refund provided I took a two year subscription at their special rate. This I did and my credit card was charged on the 26th. There was a refund issued on the 6th of December but since I did not call them until the 26th to complain I did not know how the refund could be issued dated the 3rd when I did not ring them until the 26th. I needed a clarification and the agent said I did not ring on the 26th about the matter of the refund and that he would deny that any such conversation happened. He would not answer my question and hung up on me. I have completely lost trust in Seeking Alpha and can only advise that you be vigilant with subscriptions and do not allow automatic renewal in your paypal account.

Tip for consumers:
It would be helpful if emails were sent to advise users that their subscritption is due to expire and your credit card is going to be charged - even for 2 week free trials subscriptions.

Products used:
Seeking Alpha premium

Service
Value
Quality
Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thank you so much for taking the time to leave us a review, Shirley.

We maintained complete transparency with the users and the question of any confusion should not arise. We send a Purchase confirmation email with all the product details immediately as soon as the user subscribes to any service on the Seeking Alpha website.

Yes, Our Terms of Use specify that our subscriptions are non-refundable once billed. And canceling a subscription does not trigger an automatic refund.

However, your opinion matters to us. So, I have noted this feedback and will make sure to pass it along to our feedback and improvement team for further review and consideration.

If you have any further questions, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team

Thumbnail of user fabricel13
1 review
0 helpful votes
February 13th, 2023

I'm French but I invest mainly in US stocks, Seeking Alpha is my favourite website to help me in my stock picking research and to get reliable informations about stocks and companies.

Thumbnail of user richardm2673
Seeking A. – Seeking Alpha Rep

Thanks for your wonderful feedback, Fabrice!

It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)

Best,
The Seeking Alpha Team

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Seeking A.
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