Security Camera King

Quick and easy, wish you gave me a "signature NOT required" during checkout. I received a miss delivery, because I was at work. Had to take time off work to try and catch the delivery person. And UPS delivery schedule is as they say sometime before 8 PM.

Tommy

Website caught me in an endless loop. Edited shipping/billing but could not click checkout. Had to clear cache and start over. Order says completed.
DVR is the most customizable brand I've come across. The features of the low-end model are

BNC connectors aren't spaced far enough apart on the 16 ch Dvr to make connecting cables easy. Actually, they were very close to each other. Much closer than previous devices I've used. Phone app for remote viewing is good. Configuring can be interesting.

Having bought 13 cameras and installed 5, found one to de defective. Did contact the support department and was immediately was sent the corresponding RMA. I'm in the process of returning the damaged camera. We'll see that develops. If it's the same way I've been treated until, I'll be very satisfied.

Painless-had to order additional cameras from Best Buy and the recommended cable was different and did not work. Luckily, the additional cable that was provided with the new camera was correct. The system should give you the ability to order additional cameras and advise the buyer that cable is included.

You need better quality control/final inspection. Three of the four cameras I purchased were fine, but one camera was not assembled properly. The camera lens was not centered in the opening and is partially hidden behind the ring. I know that fixing it myself will void any warranty.

Loved the ease of set-up! Very straight forward system and I am by no means a IT person.
It's also a good feeling to know that you can make a "local" phone call or on-line live chat for Technical Questions/Customer Support.

Overall, my experience was touch and go: could not view terms and conditions (nothing to view) problem was resolved after a phone to sales. Bad beginning,but hope the product meets with the time spent researching item ordered. Thank you.

The online support and guidance with specific details on the wide range of cctv products is very helpful. The information provided was key is assisting in making the final decision for my purchase. Overall I am satisfied with the experience so far!

Overall experience was excellent. The only issue that caused concern was that I paid by paypal and got a receipt from paypal but no real acknowledgement from you. It left me worried that my order didn't go thru.

I've always had a good experience with SCK. Support staff has been very prompt, courteous, knowledgeable and helpful whenever I have technical issues. Good job guys. Keep up the good work. You've got a satisfied customer.

All was well with ordering, quality and delivery, however I never received a copy of an invoice. Perhaps it flashed on the screen and I failed to print it, assuming that a copy would be e-mailed to me. Not a major issue since I used PayPal as method of payment and was able to get proof of payment from them.

Am very happy with the product.

GG

I didn't realize that the 4 cameras that I ordered did not have 3 degrees of adjustment. Most of our existing domes are wall mounted and when I aim them left or right, the image is no longer level. When I order the next batch, I'll make sure the are fully adjustable.

Simple to maneuver to compare products. It was nice to have multiple options instead of being stuck with what they had to offer. The shipment was fast and everything works great. I highly recommend Security Camera King as a place to buy.

Nice product descriptions. I love the joy stick selection of the type of resolutions. I aligned it with my analog wrist monitor and then switched over to digital TVI.
The installations went as planned. Everything is great!

I have been pleased with all aspects of the service and products I have received from this vendor. When I had an issue the helpdesk returned my call and helped me get my system back working with all my cameras. I just expanded my system to six POE IP cameras. They are work well. My only issue is the lack of instructions available. The product OEMs need much better documentation.