Security Camera King has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Security Camera King ranks 1st among Security Cameras sites.
Clarity of the camera is excellent.
I ordered a really great camera with audio and paid. Then I emailed them to ask if it comes with the cable. They said no.
I said, then add the cable and I paid for the cable.
When it arrived, I noticed that the camera has three cables but the 50ft. Cable only has two with no RCA Jack's for audio!
I emailed the question of why? They emailed me back saying that you only need two cables if you have there digital DVR.
Why would they assume this because I don't have there DVR!
There would not have been a problem if they would have just asked in advanced or better yet send the cable that's an exact match to the camera they sold me!
They've made no effort to fix there mistake!
VERY DISAPPOINTED!
Thank you!
You have great products but it's your service that keeps us coming back.
Best regards,
Mark S
Great customer service.
The camera's we purchased should be priced with and include power supplies - OR - somewhere in the description let people know they NEED to ORDER a power supply with the camera and have a power supply listed on the accessories tab on the page camera page. I would have been happy to buy the power supplies if I knew they didn't ship with the cameras. Now we're paying an extra $46 for expedited shipping on 2 $7 power supplies to meet a deadline. UPDATE: Security Camera King did update their website to include that these cameras Do Not ship with power supplies, that they are purchased separately and added the power supply to the individual camera's Accessory tab. What they failed to do is offer to let us pay for the power supplies, but cover the second $46 shipping charge that we should not have incurred. That still gives them lower mark's for customer service. Their tech support people have been very helpful getting these cameras setup to run on our system.
Be nice if we could get a cupon
Received in short order.
Very easy to install, software included was step by step. Good product at a great price.
The Intelligent CCTV camera is broken there is a loose wire and the other one will not work with my system.
I would like to return both for a refund please can you help me with this?
Great tech department! Answered all my questions and directed me in the right direction! Thanks! I ordered a better system than I had and it required better wiring and the customer service was great helping me to make it work!
Excellent order and goods received in great timing
All good except when I went to Paypal, it did not look familiar and beta testing of some sort. Didn't like that.
Great cameras for the price
I just received this DVR yesterday afternoon. I haven't used it yet. I can't give a review until after using it for a while.
Perfect replacement camera at 1/6 the price from the security company.
I received the produst in a reasonable time. I have not open the package yet.
All good
Easy
Finding what I needed was easy. I called with a question and they answered quickly and gave me everything I needed to get my order processed.
Definitely easy to order on line once I got my payment set up with pay pal.
The technical support I received from Brian Lee was first class service. He was very patient and help me setting up my DX Series Access Control. I would highly recommend this company and this DX Series Access Control to anyone who wants a competitive price point and easy to use access control.
Thanks SECURITYCAMERAKING.!