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Iowa
2 reviews
1 helpful vote
Follow Mason H.
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Worst Customer Service
December 23, 2024

If you are looking for a company with horrible customer service and will lie to your face repeatedly, look no further! The order placed on 12/13 was told that day, and on 12/14, when I spoke to another rep, that my item would for sure ship on 12/16. They lied for days after that, then gave me an excuse on 12/18 that it was my fault because I placed the order on 12/16, which is just a complete lie. I have the emails and the call recordings. They lied to me to make a sale. They have done this to many other people if you have done a little research on the company. They take no accountability and have absolutely no respect of a customer that has spent a lot of repeat business. If you can't meet a deadline, don't promise it. Come to find out this was all on purpose and they had no intention ever to ship 12/16 and always planned on shipping it 12/19 so they could use UPS World Ease to bulk ship my order with a bunch of other orders.

Date of experience: December 13, 2024
Canada
1 review
0 helpful votes
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GOOD
December 21, 2023

The communication with the company was A1. Took two weeks to finalize everything but i got my package 2 days after they got my payment. Cant complain everything is in order. Now to see how repaying it will be process.

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
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Great service
January 17, 2020

I had a hard time getting my cart from pending. So I called and got a rude woman. But finally I got through to a guy named Milo Bucevac, and he was great I got my tv ordered and shipped right away. Thank you Milo

Date of experience: January 15, 2020
Canada
1 review
1 helpful vote
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So order three separate thing at different times from mdg. At the start I thought mdg was fantastic. After 11 months of always making my payments on time, my mother passed away she had no insurance and no savings it left me strapped and I missed one set of bi-weekly and payments I contacted them and explained and made the same payments up and made my regular payment keep in mind this was one set of bi-weekly payments meaning 2 weeks they revoked my credit fully in there rights that didn't make me mad. What did make me mad is when I logged in and they added 20 payments to one product no that is not a typo 20 payment. If you do order take screen shots of every signal update that is what I started cause this also happened with my first order but I had no proof now I have lots I will be reporting to the bbb, the bank of Canada, and consumer affairs with the screen shots and dates I will also be taking it to social media anyone who has this problem should do the same. Helps take down these leaches.

Date of experience: April 12, 2020
Canada
2 reviews
0 helpful votes
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Pretty good
December 22, 2019

Been with MDG for awhile and have had good services from them. Mr. Peter Flipovic did a great job helping me with my recent purchase.

Date of experience: December 21, 2019
Nevada
2 reviews
0 helpful votes
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Wrong computer
July 30, 2019

This is a very capable computer very nice and very fast I like it very much However it's not the computer that I order THE ONE I order was a faster with better Intel Core CPU i9-8950hk processor I received Intel Core CPU i7-8750H An Nvidia GTX 1070 BUT I received Nvidia GTX 1050Ti THE MONITOR 144Hz And received a 120Hz some pretty big differences I feel betrayed and chumped MDG was supposed to return from my Reviews but has not yet even offer anything Please make note this is a big OOPS its like buying a red car and red receiving a green car and the salesmen nott saying one word WOW

Date of experience: July 30, 2019
Canada
2 reviews
1 helpful vote
Follow Nathalie B.
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I AM IN REALLY REALLY REALLY AND REALLY REALLY REALLY UNSATISFIED FROM WHAT I RECEIVED. JAI SEEKS SEVERAL RESUME IF THE TELE WAS A SMART TV AND ON MY MOST TIMES ANSWERED * YES *. I HAVE NOT RECEIVED SMART TV BUT A NORMAL TELE. I GIVE MY TELE 60 INCHES WHICH WAS NOT SMART TV. WHY DRIVE A 60 INCHES FOR A 55 INCHES? 1 STAR IS ALREADY TOO JUST GIVEN 0 STAR BUT THIS WAS NOT IN THE CHOICE OF ANSWERS

JE SUIS VRAIMENT VRAIMENT VRAIMENT EN COLÈRE ET VRAIMENT VRAIMENT VRAIMENT INSATISFAITE DE CE QUE J'AI RECU. JAI DEMANDE A PLUSIEURS REPRISE SI LA TELE ETAIT U E SMART TV ET ON MA PLUSIERUS FOIS REPONDU *OUI*. JE NAI PAS RECU DE SMART TV MAIS UNE TELE NORMALE. JAI DONNE MA TELE 60 POUCES PARCE QUELLE NETAIT PAS SMART TV. POURQUOI ME DEBARRASSER DUNE 60 POUCES POUR UNE 55 POUCES? 1 ETOILE EST DEJA TROP JAURAIS DONNE 0 ETOILE MAIS CE NETAIT PAS DANS LE CHOIX DE REPONSES

Date of experience: June 4, 2018