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Secret Sales Reviews Summary
Secret Sales has a rating of 3.4 stars from 630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Sales most frequently mention customer service, great prices and high street. Secret Sales ranks 4th among Designer Clothes sites.
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Am very disappointed with secretsales, I sent two items back for a refund since 10th of April and never got any refund back.
They are claiming not to have received my parcel even though have got proof of postage and the man I spoke with was not polite.
Am not happy with the service I received.
To have a look at this website has become my everyday thing now, you can always find something that impressed you, very good price. I have made several different purchases, there are free shipping and you can check all the way where they are. Although I need to wait a longer time to get the item I want, but it worth to do so. Thanks.
Many thanks Li, we are pleased to hear this and look forward to you shopping with us again.
Excellent service and items bought always meet the requirement, couldn't have ask for anything better and that's why I will continue to shop with secretsales. Thank you
Many thanks Fatima, we are pleased to hear this and look forward to you shopping with us again.
Quality goods at affordable prices. What I like about secret sales apart from the discounts is the customer service, I like the regular updates advising me at each stage of the orders journey. I have not been disappointed with anything I have bought so far.
Many thanks Christine, we are pleased to hear this and look forward to you shopping with us again.
Always a great variety of sales, at reasonable discounts. Never had a bad experience and i'm always shopping!
Many thanks Helen! We look forward to you shopping with us again.
I think SecretSales is one of the best places to buy well known deisgenr labels at an affordable price. I have meanwhile a Loyalty Plus member status so I do not the delivery so I shop regularily with Secretsales. It is a very easy and convenience way to shop. The website is very well structured and the payment is also very safe.
Highly recommend!
I have been using Secret Sales from the time I first saw it, and have never been disappointed... From the consistently top level brands to the great value prices, to the service and delivery, all is premium...
I thoroughly recommend you join the club.
I discovered secret sales last year and was blown away by their sales on designer goods! I began buying items and was amazed with the quality, I am now a frequent shopper at secret sales always on the hunt for bargain and it never fails to surprise me with the variety. The loyalty scheme is really good too you earn points every time you buy which then add up to money which you can knock off your next purchase. I got an email from secret sales at the start of the year saying they have noticed in my account that I am a loyal customer and offered me free delivery till the end of April. I tell all my friends about secret sales and I'm always checking new sales everyday.
This my all time favourite site! So many bargains! I have ordered over 20 different things over the last twelve months and have had no issues whatsoever! Great items at low prices! Fab site
Very easy ordering process and loyalty points allow for free delivery. Good selection of brands at big discounts.
Very easy and smooth website to use with great deals!
Can even pay with Paypal!
Best website I have come across in a long time. Bargains are exceptional. I look forward to recieveing my daily email showing me whats new!
Super shopping - spent loads and will carry on - an extremely trustworthy site which is highly addictive, worth a browse everyday.
I love Secretsales. Great daily range of goods, high quality items for affordable prices. Customer Service team are the best I have ever experienced. I recommend them to every one.
I have always been a sceptic and thought if things are "too good to be true " then they usually are. However I couldn't have been more wrong when talking about Secret Sales. I have ordered a number of items over the last few months mostly for me and also for family members. Given the diverse selection of designer brands being offered each day at phenomenal prices you are certainly spoilt for choice. The ordering process is so easy and the website a dream to navigate through. Once an order is placed you receive email updates every step of the way from order to despatch. From my perspective my orders have always been delivered before the estimated date so even more of a lovely surprise when they arrive. The quality of the products are exceptional and don't be fooled that the goods on offer are in any way sub standard or last season or reflective of the great savings you make on the price, this is truly not the case. I have been delighted with all of my purchases The loyalty scheme is also excellent and provides the opportunity to earn points per purchase which then equates to a cash value and can be used against future purchases. It truly is a win win situation. I am delighted that I found Secret Sales and check the Website every day looking for my next fabulous bargain.
Great website, cool brands at affordable prices. What more do you want!
I am addicted to this site, fantastic for designer bargains, customer service very helpfully, loyalty scheme, you get points when you purchase, so you always get something back to spend another time. I did most of my Christmas shopping on here, I love secret sales and would recommend to everyone... but leave me some designer bargains.
I'M SO HOPELESSLY HOOKED ON SECRETSALES - SO MANY GOODIES. I avoided taking the plunge for so long but once I got started shopping at Secret Sales I cant seem to get enough! The goodies are so fab, genuine designer items & some great independent pieces. Customer services is great, very nice people. My only issue is the DELIVERY TIME which can be up to 3 weeks & more in some cases. Secret sales please get your suppliers to turn around orders faster! I'm also sad at the occasional cancelled orders after waiting over 2 weeks- disappointing! Despite this, I love shopping at secret sales and getting my daily fix!.
I love this website and have not had a bad experience to date with purchases or refunds. The website is extremely user friendly, secure and clear. They regularly update the website with new brands and have a diverse range of products to view and purchase.
Always been great to deal with including their aftercare service id always recommend and often do!
Bennie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks Angela, we are pleased to hear this and look forward to you shopping with us again.