• Secret Benefits

Secret Benefits

Overview

Secret Benefits has a rating of 3.52 stars from 432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and nice guys. Secret Benefits ranks 721st among Dating sites.

  • Service
    91
  • Value
    118
  • Quality
    122

Proactively asks for customer feedback

This company responds to reviews on average within 7 hours

Positive reviews (last 12 months): 75.4%
Positive
43
Neutral
1
Negative
13
See all photos

What reviewers want you to know

Positive highlights

  • Had some early issues, but their customer service was right on top of things.

Critical highlights

No critical highlights yet

How would you rate Secret Benefits?
Top Positive Review

“Better than I could have expected”

Kilban B.
1/22/24

I admit that I spent a lot of time just looking at the women and considering options. Guess you can call me a tire kicker. Once I finally gathered myself and decided to get credits to message a beauty that grabbed my attention in particular I realized that this site was legit as we struck up a great convo and are currently dating on the reg.

Top Critical Review

“Total scam”

David K.
3/29/24

Total scam. Took my $170 and deleted me the first day for unspecified violations of their rules. When I specifically asked them how I violated they didn't answer and said I would receive a refund in five to ten business days. But they charged my account the same day. And I didn't get my refund so I'm complaining to my credit card company.

Reviews (432)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user beshkukilban
1 review
1 helpful vote
January 22nd, 2024

I admit that I spent a lot of time just looking at the women and considering options. Guess you can call me a tire kicker. Once I finally gathered myself and decided to get credits to message a beauty that grabbed my attention in particular I realized that this site was legit as we struck up a great convo and are currently dating on the reg.

Tip for consumers:
no, thank you.

Products used:
Dating service

Service
Value
Quality
Thumbnail of user gekalisidyrel
1 review
0 helpful votes
March 9th, 2024

I found sb to be a well balanced date site. Modern with many women in my area. Not all respond to my outreach but the ones that do are pleasant and open to meeting and discussing what we both want. Haven't settled one anyone but having fun with the process

Tip for consumers:
Not really

Service
Value
Quality
Thumbnail of user dauglasrea2
1 review
1 helpful vote
February 20th, 2024

This hasn't been my first choice, but 2nd time giving SB a try, and I'm actually meeting women now.
This site is restoring my faith in finding someone special to share my very fortunate life with.

Tip for consumers:
Spell check. Be respectful.

Service
Value
Quality
Thumbnail of user gretchenp14
1 review
12 helpful votes
September 21st, 2018
Verified purchase

I'm still on the search for a man that can pay the bills, but is not old enough to be my actual daddy, or grandpa for that matter! The last couple of men I went out with were for sure older than they said. Ok, whatever, I understand that's typical in the sugar daddy world. Personally, I just wish Secret Benefits would try to get some younger affluent guys on the site. Otherwise, the site works as it should, but for the aforementioned reason, I feel 4 stars is fair.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for your fair review Gretchen. If you've seen someone who is being dishonest on their profile please report them to our customer support team. There are lots of different sugar daddies on the Secret Benefits, including the young affluent type you speak of, keep at it and I'm sure you'll find one that suits you.

Thumbnail of user duronesadeajes
1 review
0 helpful votes
April 15th, 2024

I gotta Give a shout out to the SB support. Very fast response and it was clear that I was communicating with a real person that understood and sympathized with my situation. This is one of the things that makes a dating website like this one great👏🏻

Tip for consumers:
Dont hesitate to reach out to the se guys for anything you need!

Service
Value
Quality
Thumbnail of user heytherebyethere
3 reviews
1 helpful vote
March 29th, 2024

Total scam. Took my $170 and deleted me the first day for unspecified violations of their rules. When I specifically asked them how I violated they didn't answer and said I would receive a refund in five to ten business days. But they charged my account the same day. And I didn't get my refund so I'm complaining to my credit card company.

Service
Value
Quality
Thumbnail of user qervishiadeber88
1 review
0 helpful votes
March 25th, 2024

I've been using this dating website for several months now and can attest to it being a good service. Secretbenefits is better than others in the space if you are looking for somewhat unconventional dating

Tip for consumers:
You can start a simple profile just too look

Service
Value
Quality
Thumbnail of user janec345
1 review
7 helpful votes
November 14th, 2018
Verified purchase

I jumped on SB mostly out of curiosity to see if I would have better luck than I was with a couple other major dating sites I'm on. I understand I'm the "new girl" in my area right now, but I've been getting a lot of positive attention so far. I went on my first date from the site last weekend. Really nice guy, a bit older than I normally date, but he was really fun and generous. I agreed to see him again. Happy with how things are going so far.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to share your experience with others. I'm glad to hear you found a nice guy and I hope that continues to go well.

Thumbnail of user daunnybouce6
1 review
0 helpful votes
February 9th, 2024

I am happy that I found this dating site. Really fair pricing to start chats with real beauties. Not all have worked out but on average I am doing alright with finding dates when I want to.
Cheers
Karo

Tip for consumers:
Just don't let the convos drop because there are probably a lot of men messaging the same babe especially if she is hot.

Service
Value
Quality
Thumbnail of user weisgerberabobby66
1 review
0 helpful votes
December 21st, 2023

I am giving a shout to Secret Benefits for their service particularly support today getting back with resolution.
I haven't found serious log term but there are some real people looking for connections from my experience.

Tip for consumers:
Not really. They run a good operation

Service
Value
Quality
Thumbnail of user jonathanr387
4 reviews
5 helpful votes
February 11th, 2024

I enrolled on SB, wrote a profile with my preferences such as women between 50-65, non-smoker, etc. Not one of the responses was from a supposed woman in this age group (almost all were in their 20s-30s -- I'm not interested in a woman young enough to be my daughter or granddaughter), about half or more were smokers, etc. It was as if the responders didn't read what I had written or were bots automatically responding to every new man on the site. I got off the site quickly, spent nothing, and was glad.

Tip for consumers:
I spent nothing, so there is no refund.

Thumbnail of user kenh1241
1 review
0 helpful votes
January 24th, 2024

Secret benefits is not going to be for everyone but for those looking for a more straightforward arrangement this should serve u well as it has been serving me.

Tip for consumers:
get the verification done

Service
Value
Quality
Thumbnail of user stevev677
1 review
7 helpful votes
February 10th, 2022

Lots of beautiful women but I'm suspicious if there is a kick back to the girls for getting you to message them or unlock their private photos (nothing special). Smallest credits package is 200 credits for $89 (about 45 cents per credit). 10 credits for unlimited messaging to a user or to open private photos. Do both and you're out 20 credits (or $9). Women message you and when you reply, you never hear from them again. Some will converse a basic sentence until you also open their private album and then you never hear from them again. One was kind enough to reply and even agree for a date to meet, and then disappeared. May be they are just looking for a billionaire but there must be some type of incentive to get guys to pay to read their generic/general message in the meantime.
UPDATE:
Shortly after this review was posted, Liz from SB Support contacted me with some possible explanations for low response and tips (I wasn't aware they even had support). SB also credited me my last purchase and encouraged me to give it a little more time. Rating is updated from 1 Star. May do a follow up to this one.

Tip for consumers:
Still up in the air and can't change my title for this review

Service
Value
Thumbnail of user dauvidfreitaus
1 review
1 helpful vote
March 6th, 2024

I am writing here to say that I have met a real beauty that has captured my heart. I honestly never thought I would meet someone like Rebecca. Pinching myself right now.
How can I take my profile down or hide it is my question now.

Tip for consumers:
Pursue the one you want with total honesty and an open heart

Service
Value
Quality
Thumbnail of user sr355
2 reviews
2 helpful votes
March 30th, 2023
Verified purchase

After my initial review about presence of bots, SB came back and explained the situation. So I am going to give them benefit of doubt and continue using the site. Will update this again later based on the outcome.

Thumbnail of user one.dedicated.individual
1 review
0 helpful votes
April 13th, 2024

I emailed Secret Benefits to share with them that couple of clients were posting false photos. I was a paying member and they just shut down my account and band me. What do honest people get punished for trying to help/aware to be stand up company!

Tip for consumers:
If they were a stand up company they would not take that kind of action on honest customers!

Service
Value
Quality
Thumbnail of user alicen17
6 reviews
11 helpful votes
November 13th, 2020

Wow, nice to meet guys for nsa hookup. All things are secret, that is crazy. Not like other dating apps, you need to avoid the offender or sexual assault.

Thumbnail of user jeffjaxxon7266
1 review
0 helpful votes
November 26th, 2023

Had some early issues, but their customer service was right on top of things. They were very helpful and now things seem great in here.

Service
Value
Quality
Thumbnail of user jaswantm
2 reviews
31 helpful votes
March 10th, 2022

There are a few individuals on SB that are genuine and looking for a SD, but the large majority are fake accounts, created by, I presume, the parent company to entice guys to spend their money messaging the non-existent ladies. These messages never get read by anyone. Don't waste your time or money on Secret Benefits.

Thumbnail of user keishal36
1 review
0 helpful votes
January 6th, 2024

Found my baby boo bear on SB. He tske such good care of his princess. All I could hope for and more with him!

Tip for consumers:
Nope

Service
Value
Quality
Thumbnail of user marc.martina
1 review
6 helpful votes
December 8th, 2023

This is definitely a scam site. My guess is that the girls get paid a commission to up charge you. Example: They send you an email. You pay to read it and respond. They don't respond to your email. Instead they share their additional photos which you need to pay to see. But they never respond to the email.

Tip for consumers:
There are real sites out there. This is not one of them.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user dougbaunulla
1 review
0 helpful votes
January 12th, 2024

Sorry ladies but I just scooped up the best catch off here and he is rockin my world! My expectations have been fulfilled and the some. Bye🥰

Tip for consumers:
Focus on the prize

Service
Value
Quality
Thumbnail of user rob781997
1 review
5 helpful votes
December 10th, 2023

You will receive short, ambiguous, bot generated messages from fake users. You must pay to open the messages.
When you pay and respond you don't get a reply.
Sucked into a waste of money...
Don't be fooled.

Tip for consumers:
Hope I help someone

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user squiroza7
1 review
0 helpful votes
December 13th, 2023

I Can appreciate that SB has grown and now has many more profiles within my area.
I have come back to the site, and finally meeting up for real dates.

Tip for consumers:
More luck with new and updated profiles

Service
Value
Quality
Thumbnail of user mtksngeins440
2 reviews
1 helpful vote
December 20th, 2023

I've been trying new sites and SB has turned out to be a great surprise. I've been on several sites and best results has been this one by far.

Tip for consumers:
Look for the verified and new are best.

Service
Value
Quality

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From the business

Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.

Company Representative

Thumbnail of user secretb1
Secret B.
Typically responds within 7 hours

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