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SeatGeek

How would you rate SeatGeek?
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California
1 review
0 helpful votes
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Great app
October 3, 2017

You can be confident that you are paying a great deal for your tickets, I recommend everyone to get it

Date of experience: October 3, 2017
Washington
1 review
0 helpful votes
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Very easy to use.
October 17, 2018

SeatGeek is consistently easy to use and shows the very best deals one can get when going to any event.

Date of experience: October 14, 2018
California
1 review
0 helpful votes
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Exceptional prices for stellar seats
April 13, 2019

Lowest prices on seats that have great views, great promotions with $10 off from refer a friend to seat geek.

Date of experience: April 11, 2019
Canada
1 review
0 helpful votes
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Great last minute grab
June 4, 2018

Was super easy and quick. I searched and found great seats less than an hour before the game. Definitely recommend.

Date of experience: June 4, 2018
Illinois
1 review
0 helpful votes
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Expensive
June 19, 2018

App was easy to navigate. Did not like having to print tickets. Would rather have e-tickets. Ticket fees were expensive.

Date of experience: June 18, 2018
Massachusetts
1 review
0 helpful votes
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Good
October 18, 2019

Good easy experience! Would use website again. Super fun night! Thank you seat geek for the tickets it was fun

Date of experience: October 15, 2019
Illinois
1 review
0 helpful votes
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No mobile tickets
November 1, 2018

Didn't like that tickets had to be printed. It was very inconvenient. Using a mobile ticket would be much better.

Date of experience: October 29, 2018
Idaho
1 review
0 helpful votes
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Great
November 1, 2018

Always use SeatGeek to buy tickets... love how fast they are available. Always end up with the best priced seats.

Date of experience: October 29, 2018
Indiana
1 review
0 helpful votes
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Easy process
November 27, 2017

I love SeatGeek. The process of finding, selecting and buying tickets to events is extremely fast and easy. Thank you

Date of experience: November 27, 2017
Iowa
1 review
0 helpful votes
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Good
December 17, 2017

User friendly. No issues. Like any other ticket purchase website. Only selected downloadable tickets due to other peoples experience description.

Date of experience: December 16, 2017
Georgia
1 review
0 helpful votes
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Great service!
December 13, 2017

Easy site to use, finds cheap seats quickly and ease of purchase all make this my go to for tickets!

Date of experience: December 12, 2017
California
1 review
0 helpful votes
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Very convenient
July 27, 2018

Fast easy app to use. Very good prices with many promo codes. Love this app and will be using again.

Date of experience: July 27, 2018
Arizona
1 review
0 helpful votes
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Great app all around!
June 19, 2018

I always find a ticket to concerts or sporting events for last minute plans at a reasonable price. So convenient.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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So far so good
March 15, 2018

Plenty of different seats and price ranges for events I was looking into. Purchasing tickets on App was a breeze.

Date of experience: March 13, 2018
California
1 review
0 helpful votes
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Easy and convenient
February 23, 2018

Cheap seats and easy and convenient to purchase. Will definitely be using seat geek for all my future ticket purchases.

Date of experience: February 22, 2018
Colorado
1 review
0 helpful votes
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SeatGeek uses other sites
June 24, 2019

Had to go through Ticketmaster after buying ticket and then the mlb website. Will now buy tickets from teams website.

Date of experience: June 21, 2019
SeatGeek T. SeatGeek Rep
over a year old

Hey there,

We can definitely understand the frustrations that can come from needing to use other apps then the one you order from. Some venues/teams/events set a required app for entry. In cases like this, which is very common with MLB and their Ballpark app, our sellers need to fulfill using that app.

We are always here to help with the process though!

888.506.4101 or hi@seatgeek.com and one of our Event Experts will be there to assist!

Warm Regards,

SeatGeek CX Team

Pennsylvania
1 review
0 helpful votes
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Fast, easy, done!
September 14, 2019

I had a great experience with seat geek! I got my tickets within minutes and was rocking out the next!

Date of experience: September 11, 2019
Ohio
1 review
0 helpful votes
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Don't like having to print tickets out
December 2, 2019

Do not like having to print tickets. Other then that, assuming printed tickets work now a days, everything was fine

Date of experience: November 27, 2019
SeatGeek L. SeatGeek Rep
over a year old

Hi Tim,

We can definitely understand the frustrations with needing to print the tickets. Our system defaults to that when we are unsure if a venue or event takes mobile entry, some artists/teams/venues still only take physical ticket copies.

If you are unsure if the event takes physical tickets, please don't hesitate to email us at hi@seatgeek.com or login to the app/website within a week of the event and use our chat feature. We will be happy to look at the tickets and see if we can adjust that for you.

Warm Regards,

SeatGeek CX Team

Florida
1 review
1 helpful vote
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Parking
March 13, 2020

Easy enough process but over twice as expensive as paying on the night
Would not use it again for parking

SeatGeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
SeatGeek J. SeatGeek Rep
over a year old

Hi Julie,

Thank you for reaching out. Truly sorry for any confusion with the pricing. Here at SeatGeek, we're an online marketplace and sellers do have the ability to set their tickets at their preferred price. However, we do make pricing suggestions based on the normal prices across the industry.

If you ever have anymore questions regarding ticket pricing via the marketplace, please reach out to us at hi@seatgeek.com and we'll surely take care of you.

Stay safe,
CX Team at SeatGeek

Canada
1 review
0 helpful votes
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Awesome
July 18, 2017

Did exactly what I hoped: made it easy to find good tickets for a good price without hassle. Having the tickets right on my phone is great too.

Date of experience: July 18, 2017

Overview

SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
This company does not typically respond to reviews