We can definitely understand the frustrations that can come from needing to use other apps then the one you order from. Some venues/teams/events set a required app for entry. In cases like this, which is very common with MLB and their Ballpark app, our sellers need to fulfill using that app.
We are always here to help with the process though!
888.506.4101 or hi@seatgeek.com and one of our Event Experts will be there to assist!
Hey there,
We can definitely understand the frustrations that can come from needing to use other apps then the one you order from. Some venues/teams/events set a required app for entry. In cases like this, which is very common with MLB and their Ballpark app, our sellers need to fulfill using that app.
We are always here to help with the process though!
888.506.4101 or hi@seatgeek.com and one of our Event Experts will be there to assist!
Warm Regards,
SeatGeek CX Team