Terrible ticket company; not willing to help with postponed and/or switching for better seats (at a higher price). Try staying away from this company people.
The tickets I wanted eventually came down in price, and my purchase with SeatGeek was easy. Make sure you check back every so often as people will add more tickets daily.
Excellent deal on day of show! Fairly low fee price and great seats! Easy to receive from email. There is really nothing more I can say! Great experience.
Navigating the website and app is super easy and consistently has outperformed other secondary market providers. Will be using SeatGeek exclusively from here on out
Experience was great and received prompt email and tickets shortly after payment. I have since done another transaction, fees seem fair compared to other outlets.
Super easy. Fast and convenient download. Not always sure if I can use my phone alone as entry since the tickets I bought said it must be printed. Otherwise great
It happen to me that I have to contstantly refresh the page because tickets weren't able anymore becuase people already purchased them, the website was really slow at updating ticket availablity which end up on a frustrating shooping experience.
Very good process, thank you very much, typing more to hit 100 characters, which seems like a lot when I could just close this window but hey, why not
This app is amazing I've only used for 2 concerts, a why dont we show and that was the best day of my life and a 5sos show that I'm going to in 2 days and I'm super exited. This app is super easy to use, its the only app to get tickets that I find easy to use and the prices are so much cheaper. I heard about SeatGeek from David Dobrik, he's the best. Thank you SeatGeek for making my life super easy and fun.
Hi!
My experience with SeatGeek it terrible, we purchased very expansive tickets for US OPEN 2021 Men and Women finale before immunization requirements and we wrote SeatGeek immediately to have refund because our kid isn't vaccinated but they never respond or anything, such a shame of company like this… off course there is no phone to call. Do not buy through them any tickets…Even we wrote email to one of the founders and also he ignored us as well… Viktor Cakaric
Great experience so far, found some hard-to-find tickets at a great price. Very user friendly. I'd give 5 stars but I haven't successfully made it inside the venue yet lol.
Great. Ordered last minute. Got parking pass within 15 mins. Ordered our tickets as well from you. Great seats. Service excellent. Better than any of the other I've used. Chiefs vs. Raiders
Purchased tickets & received as promised. Delay in receiving caused some apprehension, but tickets were guaranteed to arrive before event and they did.
Got my tickets quickly without a problem. Prices were good compared to others. We enjoyed the fight immensely and would recommend catching a professional live fight if you have not done so.
That should be enough. Why make me type a full review when clearly I don't want to? The ticket purchasing experience was 5 stars; this rating experience is about a 2.
Crazy how much they charge you in fees. $27 per ticket. Not impressed. It's not like my tickets had to be mailed to me, I got them immediately, no postage required.
I had the pleasure of e-tickets this time around and they were so worth it. Being able to scan into the stadium using only your phone is extremely pleasant and convenient.
Easy transaction no issues I don't know why you need 140 characters to describe ticket purchase. This means that l have to write about nothing. Maybe I should rethink my rating
Tickets cost me $135 each and I could've paid $40 at the window for the same seats. They also tacked on a $50 service fee per ticket.where's the zero stars option?
I found tickets for the RedBulls game on here last week and the experience was AWESOME. Their site is beautiful and easy to use. I saved like $20 by purchasing the tickets on the secondary market also.
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jose,
Apologies for the initial confusion with the ticketing process! Seems that you were purchasing tickets for a pretty popular event. We're an online marketplace, so tons of orders go through at the same time. As a marketplace, we rely on sellers for certain inventory. Sellers get tons of orders throughout the day and it does take sometime for their inventory to update via the site. If an order went through earlier than yours, this could've been why the tickets weren't available. Truly sorry for any confusion there.
If you have anymore questions, please feel free to reach out to hi@seatgeek.com.
Stay safe,
CX Team at SeatGeek