SeatGeek

In a nutshell - purchased tix from seatgeek for a out of town show. Paid for hotel and transportation Up until the show seatgeek guranteed the tix would arrive. 4 hours before the show NO TICKETS! Complete waste of money! If they wouldve informed several days prior I wouldve cancelled my room and transportation and saved money!
Although they are processing a refund - That still doesn't equate to the amount of money we spent overall. Dont, I mean dont buy from here.

If you like spending thousands of dollars while assuming the company on the other end (Seat Geek) would hold up their end of the purchase for the tickets you had just bought, and enjoy being told 2-days before your event they no longer have them available, THIS SITE IS FOR YOU... However, I had a absolute horrible experience when trying to purchase Super Bowl Tickets. Sure the prices were lower than the other sites, but it really is a "too good to be true" site. They will gladly collect your money with full intention of finding a higher buyer for your seats. This allows them to give you a 125% refund, but they are still making their money by selling your tickets for much more. There's no integrity with this site and they crush people's dreams by telling them 2-days before the Super Bowl that "they no longer had our tickets". Based on how much they advertise on the radio, I thought they were legit, but would NEVER trust this site again.

SeatGeeks misrepresented themselves in stating they would mail me tickets before I purchased them, but now refuses to mail them saying everything is digital saying I would have to take my phone to ballpark and download and ap, sign in yada yada yada. The only reason I ordered was to have tickets in hand as I don't like taking phones to events. I'm one of the few fans left who actually watches the game instead of being glued to a phone. You definitely can't trust SeatGeeks. My luck the app wouldn't work at the park.

Terrible. I purchased tickets for a sporting event. My card was charged right away. 20 minutes later, after I thought I had secured my tickets, I got an email stating that the transaction was canceled, and that the tickets were no longer available. I checked back on the site to select a different seat, and saw that the seats were relisted but this time for more money. The site is a scam. I wrote them about how I felt it was not ethical for them to allow people to relist seats and they said it wasn't their problem. They suck

I have used seatgeek twice and loved it!
I recently purchased tickets to Bull v. Cavs basketball game using seatgeek. The vendor was ClassicTickets-they charged my credit card. I agreed to pay $569, but there was an additional fee of $27.00 for taxes from ClassicTickets. I called Seatgeek and told them my problem and they happily refunded me the difference of $27.
I also used them to buy tickets for a 76ers game. To my surprise, they gave a $20 food voucher at no additional cost for each ticket.

I love using seatgeek to by ticket!

I bought tickets for a small concert on SeatGeek, they were average to Ticketmaster's selling, but check because sometime Ticketmaster is less when fees are not included. I purchased two tickets from Ticket Network, and they got me in the concert and no one was claiming our seats besides us. I do not recommend SeatGeek because I prayed a lot before the event, but heard a lot of negative reviews about UberSeat. I do not trust SeatGeek but if I had to, would buy from Ticket Network again.

Don't use seat geek when it comes down to you getting your tickets for your show on your email they will never come you will have a hard time getting through to customer service you will miss your show don't do it Motley crew we were ready to go and we never received our tickets terrible experience, p.s. EVER MADE IT..

Last minute purchase. All went well. Last minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went welllast minute purchase. All went well

In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get a confirmation email showing I ordered one ticket, I think I'm all set. The next day my wife calls me and asks why I bought 2 tickets - two charges pending on our account in the same amount. I contact their lame chat customer service, because you can't actually talk to anyone. This allows them to keep saying "sorry you bought two" over and over. When I sent them a screenshot of the confirmation showing one ticket they said, "well, two minutes later we sent you another confirmation so you bought another ticket two minutes after the first". I of course did not do so and I told them I'd like the 2nd charge removed. I'm by myself! Nope, nothing they can (or will) do. I will be disputing the 2nd charge and will continue to dispute it over and over until they give up. I will not be scammed and this was an obvious one.

I am an IT professional traveling alone and of course never would have ordered another seat two minutes later. This is a system glitch or a scam and the receipt proves it. They should have refunded the bogus transaction immediately. It's not a lot of money, it's the principal. SeatGeek does not care about it's customers, nor it's reputation. I will never use their service again and will advise others to stay away as well. Shame on you.

I purchased tickets for the Diplo x Bad Bunny concert 8/13/22. I purchased 6 months before the event, (sent an email I will receive the tickets 48-24 hours before event) this wasn't the case. I spent over 8 hours between 6 different representatives and was hung up on, lied to, even sent a fake screenshot of a "transfer ticket" that never was sent to my email. They told me under their policy I couldn't be refunded because the seller sent proof of transfer (lies, lies, lies). This company had me outside the venue 30 mins before the start begging for new tickets, then I was hung up on and didn't get any further communication! I went and purchased new tickets through Ticketmaster. I decided to go to the seats I originally purchased from seat geek and found both seat I bought were taken, and sold to other people. They are a terrible company not backed by the BBB. They lie, steal, and cheat. A truly disgusting company! Stay away!

I ordered 4 tickets to game 5 of the Red Sox at Tampa Bay Rays on 10-1-2021 for over $380 to my credit card. The Rays were eliminated on 10-10-2021 and it took 31 days to receive my refund with several 'diversionary emails' seeking to swap those tickets for concerts or shows. It was rather tricky figuring out how to reply to their email question regarding the REFUND to my card. In other words, it was NOT STRAIGHT FORWARD. Also the was no customer service number to call. Rather only email, which I did on 10-19-21 and the reply did not expedite the refund. I will not use SeatGeek again for an event that might be cancelled!

Real returns are available at the box office. No hidden expensive fees and parking included. Also, Seatgeek disable the customer service phone number, they work like scams! Keep way from SeatGeek!

Seatgeek apparently got the tix thru Fanxchange we had unusual circumstances gridlock in DC took us 3 hrs to go 57 miles so didnt get there till 5th inning then there was a 2.5 hour rain delay. Nats are issuing ticket exchanges for the game but Fanxchange said they cant do anything about it so we didnt get to see any of the game and pd $178 for 4 tix. My daughters were so dissapointed since this was the first chance we have had to see a game this year. Its disappointing that Seatgeek would not try to compensate us in some way. :(

This is the second time I purchased tickets from Seat Geek and the prices I paid were unbelievable!
First was for Katy Perry concert. Printed tickets at home and had no problem. Second were for Hello Dolly, couldn't print tickets at home but since they were etickets didn't think there would be a problem.
But when I got there they couldn't scan the tickets off phone and we had to wait till 5 minutes before the show for them to print. Gentleman told me the reason we have to wait is because the site sometimes sells the same tickets more than once.
We got out tickets and the show was Amazing! I will continue to buy tickets from Seat Geek! Love them!