SeatGeek

Last Saturday my son and I bought tickets to the ACC football championship game immediately after UNC won their game. We paid for the tickets on line and received a confirmation number from seat geek. Cost = $166 each. The following Monday, we got an email that the tickets were not available and my credit card was being credited. Today, the same seats are selling for $525 each. I will never use them again and will tell anyone who will listen about how were shafted.

I bought tix here and they never sent them. They ripped me off! They say the tix will be available 24 hours before event (even though you purchase 1 month out). Then the night before they dont show up, and nobody answers the phone or email. I sent 7 emails asking where my tix were, and 4 days after event i receive some form letter- "we have high volume of calls... we'll get back to you when we can...". They stole from me and they will steal from you as well STAY AWAY! Use stubhub or something legit.

Bought tickets to an even 3 months in advance. 1100$ worth totally.

1 month before the event - Customer Care emails that the tickets I received are not usable. They declare that the vendors / brokers behind the scene are to blame.

I accept the facts and request a full refund. Their buyer guarantee states I am eligible for one. Customer Care refuses to issue a cash refund and recommends that I go to my credit card issuer and file a dispute.

I'm surprised they get to live and tell another tale. So many reviews have been denied entry at events. I am thankful that I didnt have to endure that.

This is a waste of money! We spent 129 dollars to stand outside of the stadium with phony tickets AND am having the most miserable time getting a refund! Seat Geek will not answer your calls or your emails, but they are more than happy to RIP YOU OFF and steal your money. Please, learn from my mistake and do not support them! They need to permanently removed!

Beware! Unreliable seller! Concert was advertised as presented in 3 days with NO disclosure that it had been rescheduled for a date 6 months away.
I bought a ticket for an event scheduled in 3 days, but received a statement that a ticket for the event would be delivered to me within 48 hours of the event occurring over 6 months from today. Which I am unable to attend! Bait and switch! No recourse because the event was rescheduled and not "cancelled." I paid $60.00 fee to seller for this "privilege." Overpriced and fraudulent. I'm apparently standing in the "stupid" line and DeadBeatSeatGeek profits from suckers like me. Bad experience.

We purchased tickets for Billy Strings at the Ko Ko Booth Amphitheater in Cary, NC. I paid over $500 for pit tickets in front of the stage. When we arrived, we were told the venue does not accept QR codes. They only accept bar codes tickets. My attempts at reaching customer service were met with dead ends. They have no number to call. I'm out the money with no other recourse. I will never be buying any tickets through this site ever again. Very dissatisfied customer.

Before purchasing tickets I was made aware of the return policy. Once I found out I could no longer attend the event I began the return process. They still have not given me my return and the person I was communicating with no longer replies. It has been two weeks

I purchased a very expensive parking pass from seat geek for game 2 of the World Series. I arrive to find out that the lot is full, not only is the lot full but there are several of us trying to use the very expensive parking passes we purchase from seat geek. I hand to find another lot and pay cash. I'm asked for a refund because they sold me an fraudulent parking pass. The best these criminals will do is give me a credit. I don't want a credit, I never want to do business with these fraudulent scumbags again. I should be given a full refund because they sold me a fraudulent parking pass.

This is an absolutely horrid service. I purchased very expensive tickets to a Celtics playoff game 3 days before the game. 24 hours later, the tickets were still 'pending.' A few hours after that, they were cancelled by the seller, who then relisted them on SeatGeek for twice the price I had purchased them for the day prior. By then, of course, ALL of the tickets through all outlets were far more expensive. This is criminal.

I purchased tickets to a concert 2 years ago prior to COVID and never got them. After multiple emails and phone calls ro SeatGeek with the same response every time..."we are trying to contact the seller. The seller is having issues with the transfer platform." we still do not have our tickets. Now we miss the concert, are out $600 and have wasted time off used for our jobs due to the rescheduling of this concert twice. We only used SeatGeek because we could purchase 4 tickets vs 2 at a time through Ticketmaster. Next time, we'll pay more and risk being separated from our group just to ensure ticket delivery.