You can be confident that you are paying a great deal for your tickets, I recommend everyone to get it
SeatGeek is consistently easy to use and shows the very best deals one can get when going to any event.
Lowest prices on seats that have great views, great promotions with $10 off from refer a friend to seat geek.
Was super easy and quick. I searched and found great seats less than an hour before the game. Definitely recommend.
Good easy experience! Would use website again. Super fun night! Thank you seat geek for the tickets it was fun
Didn't like that tickets had to be printed. It was very inconvenient. Using a mobile ticket would be much better.
I love SeatGeek. The process of finding, selecting and buying tickets to events is extremely fast and easy. Thank you
Easy site to use, finds cheap seats quickly and ease of purchase all make this my go to for tickets!
Fast easy app to use. Very good prices with many promo codes. Love this app and will be using again.
I always find a ticket to concerts or sporting events for last minute plans at a reasonable price. So convenient.
Plenty of different seats and price ranges for events I was looking into. Purchasing tickets on App was a breeze.
Cheap seats and easy and convenient to purchase. Will definitely be using seat geek for all my future ticket purchases.
Had to go through Ticketmaster after buying ticket and then the mlb website. Will now buy tickets from teams website.
I had a great experience with seat geek! I got my tickets within minutes and was rocking out the next!
Do not like having to print tickets. Other then that, assuming printed tickets work now a days, everything was fine
Hi Tim,
We can definitely understand the frustrations with needing to print the tickets. Our system defaults to that when we are unsure if a venue or event takes mobile entry, some artists/teams/venues still only take physical ticket copies.
If you are unsure if the event takes physical tickets, please don't hesitate to email us at hi@seatgeek.com or login to the app/website within a week of the event and use our chat feature. We will be happy to look at the tickets and see if we can adjust that for you.
Warm Regards,
SeatGeek CX Team
Easy enough process but over twice as expensive as paying on the night
Would not use it again for parking
Hi Julie,
Thank you for reaching out. Truly sorry for any confusion with the pricing. Here at SeatGeek, we're an online marketplace and sellers do have the ability to set their tickets at their preferred price. However, we do make pricing suggestions based on the normal prices across the industry.
If you ever have anymore questions regarding ticket pricing via the marketplace, please reach out to us at hi@seatgeek.com and we'll surely take care of you.
Stay safe,
CX Team at SeatGeek
Did exactly what I hoped: made it easy to find good tickets for a good price without hassle. Having the tickets right on my phone is great too.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
Hey there,
We can definitely understand the frustrations that can come from needing to use other apps then the one you order from. Some venues/teams/events set a required app for entry. In cases like this, which is very common with MLB and their Ballpark app, our sellers need to fulfill using that app.
We are always here to help with the process though!
888.506.4101 or hi@seatgeek.com and one of our Event Experts will be there to assist!
Warm Regards,
SeatGeek CX Team