Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I requested update on my order 4 weeks after I placed the order and was told that they couldn't fulfill the order cause of inventory even though there was plenty in stock when I ordered.
I was offered a credit. I had to contact my credit card company to request the refund cause seafancy wouldn't respond to my request
I ordered 3 suits completely based on the size chart measurements. One suit did not show up, and I had to reach out to customer service before I was told it was out of stock and given a refund. The other 2 suits were SO big they sagged off of me even though I directly used the chart. The return process was awful. Sending a photo to initiate, having to pay $20 to ship them back to get a refund, and having to confirm delivery and request a refund again. You're competing against Amazon, returns shouldn't be so complicated. The quality of the suits seemed good. They felt like good sewing and good material, but I was unable to put that to the test.
After 2 weeks, my order is not even shipted. I ask à refound that supposed to accepter and almost 20 days after, nothing back on my credit card.
I ordered 3 bathing suits. One XXL and two XL. The XXL was overall too big on me but great proportions. One of the XL fit more like a Large and the other XL fit pretty good. I opted to keep them all and gave the XXL to a friend. The prices of these suits are amazing! Pretty good quality for the price!
Super slow shipping. I still have not received my order I placed.
Buyer beware! I placed my order on March 5th almost a month later I have heard NOTHING from this company regarding my order. When I reached out to inquire about my order status they sent me a reply email stating that the bathing suit I ordered is out of stock, but it is still currently on their website in the same size available for purchase. Don't waste your time or money buying anything from this company. I also won't be surprised if I never get a refund for my "sold out" bathing suit.
It took forever to get my order. It took almost a month from the time I purchased my suit to the time I received in the mail. I bought the rash guard shirt and shirt set. The shirt inner bra does not line up with my boobs. But I will just plan to wear a swim bra underneath it. Other than that the color and size are good.
Waited for my order for a month just to be told that it was going to take another month to ship… I am still waiting on the refund I requested last week. Very disappointed.
Unfortunately the sizing guide was not correct and my swimsuit is too big and I am unable to wear it, I would like to send it back.
Never received my product, emailed to find out where it was, it was sold out. Then how did it sell to me in the first place? It should not have been available for purchase. "Similar" suits were offered to me that looked nothing like or even comparable to the suit chosen so I requested my money to be refunded and was then told I would have to wait 3-15 days! Still waiting for the refund
I tried to purchase this same suit from another website and they never sent it (waited like 2 months), but u really I wanted it so tried ordering one more time from seafancy with expedited shipping and it came in 2-3 weeks. It was still longer than their website stated but they adjusted the shipping and got it to me!
The suits are great quality and can't wait to try them this summer!
A great selection, very nice quality fabric and good prices. Shipping was a little slow though and I was unable to find anywhere on the website that says where this company is based.
Got two suits both for under $40 a piece, and was pleasantly surprised by the quality. Both had extra fabric in the areas you would want. Both were as described and fit great.
The bikini did not offer enough support so I tried to return it. It transpired that I had to pay return postage to the USA which cost me £11. Seafancy applied heavy pressure on me to keep the goods which was very unpleasant. I felt bullied. I finally got a full refund and had to accept the £11 postage loss. I will not use this company again.
These swim suits are very cute, and I especially love the shorts and how they feel. However, I wore my new suit on a trip to the ocean two times. The fabric has begun to degrade and pill already, which seems extremely premature. Also, the site does not allow you to purchase a different top size than bottom size. This is obnoxious because I was unsure of size fitting so I had to buy a medium and a large. I had hoped that I could just try each size on and return the one that didn't fit. Unfortunately, this web site makes it nearly impossible to return items. They are banking on the fact that you will become irritated by the process and give up. The process is long, arduous, and filled with many do's and don'ts. Sadly I cannot recommend this site.
I ordered my swimsuits four weeks before my vacation, they were delivered five weeks later. I was disappointed to not have my new swimsuits on vacation.
So with seeing mixed reviews online and with all of the videos being sponsored by the company, I was a little hesitant with ordering a suit from SeaFancy. However, upon arrival I was very pleased with the quality and fit of my swimsuit. I got one of the board short bikinis and I am in love with it. It is very flattering to my body and has become my favorite swimwear I own. I ordered a size M and am 5'7" and 149lbs. It fits perfectly. I will be ordering another one next week for an upcoming vacation.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.