I've used SD Bullion for some time now. I have been completely satisfied with the ease of purchase, helpful employees and great service.
Never received order. Was not made whole. STAY AWAY Terrible customer service and a total scam. Read the reviews online before ordering.
Hello Christopher,
Thank you for taking the time to leave us a review.
I am sorry to hear that you did not receive the package, however, please know that every order we ship is fully insured. Our team is currently working on your lost package investigation. For a general timeframe, our insurance requires an investigation to be open for 30 days after the customer initially files a claim. If the package cannot be recovered within that time, a new package will be issued.
We appreciate your patience and understanding throughout this investigation. If you have any additional questions about your investigation, please email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-6 p.m. est Monday through Thursday and from 8 a.m.-5 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
Ordered other silver from Jm bullion same day and it arrived over a week earlier after cleared payment
Hello David,
We understand your frustration with our shipping times. We are working around the clock 24-7 to ship out all open orders that are eligible to ship.
We appreciate your business with us, and know these are longer than our usual shipping times. Our website does have a discloser during the checkout screen of our temporary extended shipping times, and our Executive Team also sent out a message to all of our customers explaining our current situation here at SD Bullion. We appreciate your business with us and your understanding as we work to fulfill all our open orders.
Please feel free to contact us with any additional feedback or questions that you have.
Sincerely,
SD Bullion Customer Service
SD Bullion is a wonderful company. Awesome prices and products.
We appreciate you guys. Thanks again
Watched Yankee Stacker on YouTube. Learned about website. Good selection and price. Have made additional purchases.
My shipment arrived very fast, even with a holiday- non mailman day. Arrived with in 3 days of SD shipping of their choice... Thank You
I am very pleased with my purchase, Engelhard silver 100 oz. I will definitely deal with SDbullion again and recommend them to others.
You guys sat on my order for eight days after my check had cleared. I had to call and raise a stink for it to get shipped. Unsat
Every single order that ive had this month has come in a timely manner, I have made six but my 7th order i coming in a bit slow
Do not buy.
Read the fine print about canceling your order. BEFORE you agree to purchase. YOU ARE ON THE HOOK IF YOU SUBMIT YOUR ORDER! No take backs. No free cancellations. RUN!
Hello Tracy,
Thank you for your feedback!
Cancellation fees are an industry standard. Most online bullion dealers have a cancellation policy. We operate in a live market, and once you submit the order you are agreeing to purchase those metals. We then hold your product and lock in your price in order to guarantee the price stays the same for you. We are removing the inventory from our live inventory, and holding it for your order, as we wait for the payment.
We go over these cancellation fees when placing the order over the phone. When placing an order on our website we have these policies outlined in our terms of use.
We appreciate your feedback, if we can help with anything else please do not hesitate to call a member of our bullion team!
Sincerely,
SD Bullion Customer Service
Always satisfied with order. I wish that cheap coin protectors would come with the order other then plastic sleaves.
Good to know I can trust SD BULLION. Love the scriptures inside the shipping boxes. Thanks and God Bless
I was wonder when my order would arrive when they followed up abput a bank problem that was on my end. Thanks for the follow up
Professional, on time no muss no fuss. Even after the fed x delivery guy did a double take on the label he still had no clue
Was notified that the coins were shipped on the 7th. They didn't arrive till the 14th. That's a 15 day turn around.
I have now used SD Bullion several times and they have always been prompt and creative in getting my orders done in a timely fashion!
Now if shipping was free for orders pluses $99.00 it would be perfect. Prompt deliry. E check is great.
Boring as usual
Quality product, its that the folks are a bit busy right now, responding to Bidenflation
Overview
SD Bullion has a rating of 4.2 stars from 649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals and best prices. SD Bullion ranks 1st among Coins sites.
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
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- Ottawa Lake, MI, United States
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Business History
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Curtis,
Thank you for taking the time to leave a review. We truly value your feedback, and are happy to hear that so far you have been satisfied with our service and products! If you have anything that you would like to see improved at SD Bullion, please let us know by emailing us at sales@sdbullion.com or calling our bullion team at 1-800-294-8732. We are available from 8 a.m.-6 p.m. est Monday through Thursday and from 8 a.m.-5 p.m. est on Friday.
Thank you for your feedback,
SD Bullion Customer Service