Overview
ScoreSense has a rating of 4 stars from 1,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.
A smooth processing in obtaining free credit score due to credit card company being hacked. Made a very nerve racking experience much easier an less stressful. Thank you!
Everything was good except I didn't need to be wrapped into the future charges of using score sense because I have monitors all ready to help with fraud.
Went to cancel because non of the credit scores are accurate and customer service is awful, then they charged me again because I didn't do it in time (before the billing cycle) horrible, horrible
I was charged 4 times with different amounts taken from my account. I would like an explanation if charges.
First of all it is not clear that this is a monthly subscription. From the time I checked my credit through score sense until now 60 days later my credit has declined.
I am suspicious of fraudulent activity that was not previously there before this time frame. The phone numbers to the credit bureaus are not helpful no one answers and it route you to options not needed.
Then I called back several time to retrieve other phone numbers and to get help with now having newly discovered credit problems. Every time I called it's the same man but he is giving different names pretending he is not the person I spoke to previously.This happened 4 times in one day.
In addition, they do not assist in ways to remove fraudulent activity they only provide phone number where no one can be reached. They do not offer tips to improve credit. And when you go to cancel they try to butter you up and offer discounts like 60% off to keep you.
Overall, I believe the way this company operates has been dishonest and has wasted 2 full days of my life including stress and now having to repair my credit by myself or pay someone to do it for me. Either way it is costly!
My suggestion is read reviews before using services. As we all know companies can have fake reviews put on but you cannot always remove them. Such as this one & other negative reviews. This has been a waste of time & money and has added additional stress to my life.
There are inaccuracies which are causing my home loans to be inflated and extremely high, so I have turned down two home mortgages within the last month.
This site gave me a lot of information on my personal credit scores. It seems to be better than Credit Karma from what I can tell so far... I still have yet to navigate the entire site however.
Love the format and quick work. Site offers helpful hints to work to increase credit score.
Excellent, easy and free. Hadn't checked in quite some time and was pleased with the through report.
Someone had opened a checking account in my name. Went to the bank and took care of the issue but it was recommended that I do a credit check. Nice to know my record shows no misuse
First of all, the balances for. Mariner is wrong I only owe them $194 and some cents. Thr balance for One Main is now around $1000 or lower. Lowes is paid off.
Cancelled yesterday as soon as report printed.
CANCEL CANCEL CANCEL THIS IS WHAT i WAS AFRAID OF. SCAM
A+ simple and clear for me to attain the information that I needed. Fast and comfortable experience no complaints or complications. Thankfully for you all service...
You are all scam artists. No email, no phone number, no customer support number. I will figure out how to cancel if I have to close my bank account to do so.
I WANT TO CANCEL
I feel like you stole money from me and I can't stop you.
I also got scores and reports from Experian. They were totally off. These Herr are better scores but I need them to be around the same. And they aren't.
These people basically stole money from me and did not provide any service. I was on the website for about 30 mins before I was kicked out and then when I tried to log right back in they had suspended my account and was trying to charge my card for $29.95 which is the amount you pay after the trial period however I had only used the service for 30 mins. I called to speak to a representative and was denied a refund as well as he tried to get me to stay with them. This website is a total scam and they are thieves! DO NOT USE THIS SERVICE! I REPEAT DO NOT USE THIS SERVICE UNLESS YOU WANT YOUR MONEY STOLEN!
I just wanted to check it out. I'm happy with the results.
I am impressed with the review, after looking at it I don't see why my score isn't higher than it is, but that is what I'm going to work on now. Thank you for the report.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT
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- Richardson, TX
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members